I want to start by saying that in 2011 when my father passed, the service from the funeral home was…read moreexcellent. Everything went smoothly. No issues, no complications. In March 2021, my mother died. She had been on home hospice for almost 3 months. We contacted Munford Funeral Home to let them know the situation. My parents had purchased prepaid burial plans through the funeral home. Plus, we wanted to let them know her body would need to be transported back to Tennessee. When my mother passed, we contacted the funeral home, and they seemed oblivious to the fact that we had spoken to them 6 weeks prior and were not prepared to help make arrangements for my mother. Everything was worked out and a funeral home in Texas picked her body up and then arranged for transportation to Tennessee. When we met with the funeral home to make arrangements for the funeral, we had to remind them that she had paid for a prepaid burial and had to go find that paperwork. (glad we gave them a heads up 6 weeks prior for them to be clueless and unprepared during our time of distress). During the "intake" we were told that because we were having the funeral so quickly, we could not have an ad in the paper (yet they did it 10 years prior for my dad in the same timeframe). We were also told that we could provide digital photos and request music to be played during the visitation. They made a comment that since we were from out of town, we probably didn't have any images. Yet, we were prepared. Remember my dad was buried 10 years prior and the digital photos were an option then so while mom was on hospice I gathered photos of her and had them ready. I dropped the USB drive off 2 hours after our "intake" with a list of songs to be played and photos to be shown during the visitation. The night of the visitation, the songs we wanted were not played. I had to ask why the images were not being displayed. I received an "oh, we saw the USB drive with the list of songs and photos and didn't know what to do". WTF!? 1) they tell the family to provide the song list and the songs, and then they are clueless as to what to do with the items 2) no one thought to call the family to find out what we wanted. They tried to correct the situation, but the young lady, who is the only one who knows how to run the system was gone. We had to wait 30 minutes for her to arrive and then watch as they rotated my mother in casket around to set up the images. Our requested music was never played. On the night of the visitation, family is allowed in before friends and others come to pay condolences. One thing that is still in my mind is that I had to adjust my mother's clothing to hide the cut marks from her embalming. No daughter should have that memory knowing her mother was cut open like that. Yes, it happens, but during my most emotional time, having to see and correct that is heartbreaking. The funeral home had the responsibility to ensure she was presentable, and they did not! Also, during the intake, we told the man that we do NOT have paul bearers and the casket would need to be set on the grave before we arrived. The casket was NOT on the grave when we arrived. They had to grab all available people (backhoe digger, Gardner, friend, preacher, etc) to move my mother. Just be aware that your pain and suffering will be increased immensely when you work with this funeral home. You can't depend on them to help you put your loved one to rest without them royally f'n something up. Readers know I am writing this review 3 months after my mother's funeral and my anger at how her funeral was handled has not subsided.

I can not understand why a funeral home would be so petty and not honor a young man that passed…read moreaway in the way that celebrates his life. My sister beat friend lost her husband a few weeks ago and didn't tell her about the financial obligations in full. It's very shady that this establishment caused problems for the family over some personal grudge. This poor girl shouldn't of had to worry about nothing but getting to see her husband for the last time and getting to remember him for the way he was. I've never seen a hurst take off down the road with a casket moving around either. How dare you put that poor girl and their families in a state of horror. This man was somebody's husband son brother uncle and friend to all. The entire family deserves nothing but the best from the place that is a funeral home. I'm sorry to the family for the horrible time a Munford Funeral home. I will not be recommending their services to anybody I know.

Tiffanie was the funeral director that handled my husband's…read more funeral. I must say, she did an outstanding job! She was very efficient and professional. Tiffanie was very compassionate and kind helping us during a difficult time.

I am having trouble with Forest Hill East concerning having the headstone that belongs on my mom…read moreand dad's grave moved back on the grave. It was moved back in June for the burial of my mom. I filed a complaint about it 3 weeks ago in the office and followed up a week later and was not moved back and went back to the office to tell them and the sales manager, Heather Jones, took me to a room and told me about them having only 2 on the groundcrew and having a long list of complaints. But she said she'll move me up on the list and label my issue as urgent and told me that after 7 days if the stone wasn't moved, to call her and gave me her card with her mobil number. After those 7 days, the stone was still not moved and I called her cellphone, she didn't answer so I left a voice message. She hasn't called back since. Just yesterday, I went back to the grave and STILL stone isn't moved plus there's several holes in the grave and I sent pics of it to her cellphone and of course told her stone STILL not moved. I'm still yet to hear from her. Service is really, really slow at this cemetary and I am very frustrated about it.

Beautiful facilities best service very affordable, respectful quality service, one of the best…read morefuneral homes in the mid south help make the burden easier the set up was extremely nice, warm and welcoming staff

From the owner: High Point Funeral Home and Crematorium offers a range of services at affordable price points…read more Whether you choose funeral or cremation services, there is something for everyone. Full-service funerals include visitations, funeral ceremonies, and graveside ceremonies at the burial sites. If you would like to skip the extras and go straight to burial, that is no problem. Similarly, cremation services can include a memorial ceremony where your family can gather in a formal setting. Or you can choose cremation as a standalone service in direct cremation. Military honors and veteran services can always be implemented into the services, with the funeral planning team filling out all the necessary paperwork. As you are finalizing plans, be ready to choose urns, vaults, memorials, and caskets. The planning team can guide you through these choices, as well as plan for any other costs that may come up during the process.

I give the guy Steve 5 stars for being absolutely fkn horrible at his job My dad was buried on…read more4/21/2025 and STEVE never ordered his headstone and told me he forgot to do it before he went on a vacation trip that took place at the end of the 2025 year. Thankful for this operation because today, 6/18/2026, still no headstone .

I am deeply disappointed with my experience. My husband, Kelvin Darnell Smith, passed away on April…read more11, 2025, and I paid for his headstone in full because I was told delays in payment could delay the process. I provided the wording for his memorial on November 18, 2025, and after months of waiting, repeated phone calls, texts, and follow-ups, I still did not have answers about the status of his headstone. As a grieving widow, I should not have to chase down information or wonder whether my husband's memorial was ever properly processed. Communication has been inconsistent, and despite being told an email was sent, I never received proof of it after requesting it multiple times. I have kept records of my payments and communications and hope this matter is resolved soon. Families who are grieving deserve compassion, transparency, and timely service. Right now, I cannot recommend this company based on my experience.

Hey Dan... thanks again sir for such a pleasant experience. You and your staff are A1. Thanks for…read morehonoring momma's wishes and making the process much easier for her. I pray continued success in business and personal life for you all. Thanks again!

From the owner: Smith Brothers Funeral Home assists families from the arrangement conference to final disposition…read more Plan ahead with a pre-need arrangement, burial expense coverage, term life or whole life insurance policy. Call the office for a quote or message us on Facebook.

My parents had bought their plots at Memphis Funeral Home and Memorial Gardens when I was in high…read moreschool (i'm 50) so I had little input on that. But when my mother died, I was relieved and THRILLED (and who is thrilled in a time like this?) that we decided to trust them with the entire service. Karen and Paul could not have been more wonderful. They were on call for everything. We were never treated like an object or a number. They reacted quickly, on the weekend, and were on call 24 hours a day to make sure we had everything we needed. They heard all of our concerns, worked with any limitations we had, and -- beyond-- went the extra mile. At the last minute, when they overheard that one of my siblings couldn't come in, they arranged for a livestream so he could watch the service. The way they staged the room with the utmost care and attention to detail, really making it feel like a celebration of her life. When we expressed concern that the displays showcasing her life really needed to look like *her* and not like other tables in the lobby, the woman who designs them asked for photos of her home and living room, and painstakingly worked with us to make sure it was exactly what we envisioned. When I walked in and saw my mother's art, photos, even papers she had graded as a teacher and recipe cards on the tables, I actually gasped. It was so perfect. There were never any technical glitches in the service, we never felt like we were being "upsold", all the necessary "business" aspects were handled tactically and discreetly and respectfully. At the end of our first meeting, Karen gave us her card and said, "Call or text anytime, this is just five days to put this together, and I am on call for you during that whole time." As if we were the only funeral happening during that week, and as if it's the only time she's ever worked on a funeral. I'm not sure how she sustains that work life balance permanently, but this is clearly not just a job to her and Paul and everyone on their team, but a *calling.* I cannot recommend this team highly enough if you should have to go through the worst thing I have ever gone through in my life.

Saying goodbye to a loved one is a sorrowful moment we all experence in life. But it doesn't mean…read morewe can't celebrate their life with a service. Memphis Funeral Home & Memorial Gardens offers their best where loved ones can hold their wake in one of their chapel rooms with a projection screen & projector available to show us the best of times our loved ones celebrated life with us through slideshow imeragy and video. The staff here was incredibly kind & had everything organized & arranged when it came to holding service for our beloved classmate we hold near and dear to our heart. When it comes to their cemetery grounds they are well landscaped. I would say I hope I never have to come here again (I say that with all funeral homes) But death is inevitable & when it comes time to lay another loved one to rest. I would entrust them with their services in the future & would recommend those looking for a place to hold their wake. I hope this review was helpful & to the yelpers reading this may your loved ones rest in peace. Namaste Be sure to like them on FB & tell a friend https://www.facebook.com/Memphis-Funeral-Home-and-Memorial-Gardens-193164580717355/