Beautiful facilities best service very affordable, respectful quality service, one of the best…read morefuneral homes in the mid south help make the burden easier the set up was extremely nice, warm and welcoming staff

From the owner: High Point Funeral Home and Crematorium offers a range of services at affordable price points…read more Whether you choose funeral or cremation services, there is something for everyone. Full-service funerals include visitations, funeral ceremonies, and graveside ceremonies at the burial sites. If you would like to skip the extras and go straight to burial, that is no problem. Similarly, cremation services can include a memorial ceremony where your family can gather in a formal setting. Or you can choose cremation as a standalone service in direct cremation. Military honors and veteran services can always be implemented into the services, with the funeral planning team filling out all the necessary paperwork. As you are finalizing plans, be ready to choose urns, vaults, memorials, and caskets. The planning team can guide you through these choices, as well as plan for any other costs that may come up during the process.

Tiffanie was the funeral director that handled my husband's…read more funeral. I must say, she did an outstanding job! She was very efficient and professional. Tiffanie was very compassionate and kind helping us during a difficult time.

I am having trouble with Forest Hill East concerning having the headstone that belongs on my mom…read moreand dad's grave moved back on the grave. It was moved back in June for the burial of my mom. I filed a complaint about it 3 weeks ago in the office and followed up a week later and was not moved back and went back to the office to tell them and the sales manager, Heather Jones, took me to a room and told me about them having only 2 on the groundcrew and having a long list of complaints. But she said she'll move me up on the list and label my issue as urgent and told me that after 7 days if the stone wasn't moved, to call her and gave me her card with her mobil number. After those 7 days, the stone was still not moved and I called her cellphone, she didn't answer so I left a voice message. She hasn't called back since. Just yesterday, I went back to the grave and STILL stone isn't moved plus there's several holes in the grave and I sent pics of it to her cellphone and of course told her stone STILL not moved. I'm still yet to hear from her. Service is really, really slow at this cemetary and I am very frustrated about it.

The grounds are well maintained, and the main office is to the left upon entrance into the…read morecemetery. Mr. Houston is a great asset to the company! He is approachable, kind, and exudes great professionalism while discussing burial and headstone options. Currently, they do 4 burials a day, so be sure to coordinate scheduling with both the cemetery AND the funeral home. Pricing depends on the plot location you choose, and I like that there is absolutely no pressure to purchase expensive plots or headstones. What really helped us choose was walking the grounds first to see the styles of headstones BEFORE going to the office. It provides a great visual to what you'll be designing in the office.

I am deeply disappointed with my experience. My husband, Kelvin Darnell Smith, passed away on April…read more11, 2025, and I paid for his headstone in full because I was told delays in payment could delay the process. I provided the wording for his memorial on November 18, 2025, and after months of waiting, repeated phone calls, texts, and follow-ups, I still did not have answers about the status of his headstone. As a grieving widow, I should not have to chase down information or wonder whether my husband's memorial was ever properly processed. Communication has been inconsistent, and despite being told an email was sent, I never received proof of it after requesting it multiple times. I have kept records of my payments and communications and hope this matter is resolved soon. Families who are grieving deserve compassion, transparency, and timely service. Right now, I cannot recommend this company based on my experience.

We met with Miss Charian and she was a beacon of light during this difficult time. She went over…read moreall our options and helped us navigate our choices with no "hard sale". She was funny as well and lightened up the process. She told us she's from a third generation of a funeral director family.

Excellent services. Very compassionate. Professional all the way. No sales pressure.read more

The service our family received was genuine, friendly, efficient, accommodating, professional, and…read morevery different from the fake plastic, used casket salesmen at the large businesses offering these services. My dear aunt taught me early, "If you can't say something nice, then say nothing at all." I have nothing to say at all about Memphis Funeral Home on Germantown Street. Gene, thank you so much. The Niece from Atlanta

I DEFINITELY would NOT recommend this funeral home! My father passed away 2 and 1/2 months ago and…read morehis ashes were to be shipped to me. I was told there was a $50 charge for that and as soon as they received payment they would immediately send him. I called a week after mailing payment to make sure they received it and yes they did, but they could not ship him because they "ran out of special shipping boxes and had to order them." Ok, that's fine....two weeks later...no shipment, so I called again. "We got the boxes in, but you'll never believe this...we ran out of labels! And those have been ordered." Still waiting....cremated remains have yet to be shipped. My take on the whole situation is that they need the extra money and they'll take it any way they can get it....$50 at a time.

I got my father cremated this year with Mid South. I began this process in mid January with…read morecompleting the death certificate and other tasks. I reside in California, so I relied heavily on emails and phone calls. They were easy to communicate with and kept me updated on the entire process. I received both the final death certificate and my father's remains a few weeks ago. Happy my family decided to go with this organization. Highly recommend them.

From the owner: Mid South Mortuary Service can arrange your direct cremation in a timely manner. Instead of having…read moreto make urgent decisions on a strict burial timeline, you can plan your loved ones cremation from the comfort of your home in a matter of minutes. Cremation transfers are available if you need to ship the ashes to a distant loved one. Ship-in services and ship-out services are also available for the body of the deceased before cremation occurs. When you choose cremation, do not forget to pick the suitable urns, cremation containers, and outer burial containers for the ashes. You can split the ashes into multiple containers if needed. You are free to arrange your own private scattering of ashes ceremony. Or you can gather with friends and family to share memories and honor a life well-lived.

The Memphis National Cemetery was established in 1867. Originally named Mississippi River National…read moreCemetery during the time the Union Army forces took control of Memphis. There are around 8,866 graves of Civil War unknowns, the 2nd largest number of unknowns in any of the national cemeteries under the jurisdiction of the Department of Veterans Affaires. This is attributed to the Memphis National Cemetery not being established until 1867, two years after the close of the Civil War. During the initial burial, wooden burial markers placed at the graves had been removed, or exposed to the elements. There was no mandatory use during the Civil War of any form of personal ID. In 1867, about 250 bodies of Union soldiers, from the Battle of Fort Pillow, were moved from a battlefield cemetery south of Fort Pillow to Memphis National Cemetery to be re-interred in a designated field. Many of the dead from the Sultana maritime disaster are also buried here.

Called Serenity this morning tried to get address, because it was requested on documents needed for…read more85 year old mother-in-law. Mother-in-law does not have internet, computer or cell phone. After talking to manager, they refused to give street address and said i can find it online. Very easy to understand why a 2 star overall rating is what they have. My guess, it will probably go much lower.

*long review The grounds are well maintained with flowers, a…read moremanicured lawn and ample space for parking. There are three chapels available for services (livestream is at your request only), and a spacious well lit area for the repast. A funeral is expensive, and I like that Serenity offers several packages to choose caskets, urns, limo service, flowers, programs, meals for the repast, and other preferences for your service. **Note that programs and burial services are through a third party. The cemetery is your choice and there IS one less than 5 minutes (literally 3 right turns) from Serenity. The programs were well put together, and you review before the final print. You also preview the body before visitation, and the mortician did a BEAUTIFUL job! My significant hangup with Serenity is the lack of organization amongst the staff. The staff was friendly, but with every visit we had to speak with a different person. This made for significant slip ups on the numbers, missing our same day burial date (even though it worked out in the end), misinformation on updates, program reviews, and information with the cemetery that was thankfully caught by us before signing the final copy! I believe having ONE liaison would've been best to keep information timely, accurate and give us as clients more confidence in the employee. Despite the lack of organization with the staff, the service was amazing. It left a great impression with us, the family and other guests. The chapel was beautiful and she looked gorgeous. The repast was classy and food excellent. I consider the experience with the staff a lesson in how to plan for next time. I'll leave a few tips here: 1. Know what the person wants before their passing. Awkward, but the guiding light for planning and budgets. It's VERY easy to let your feelings write the checks. Remember, it IS a business. 2. Take a friend or family member(s), preferably with funeral planning experience and knew the deceased. Serenity also has sample obituaries so you can see sizes and how the colors look on print. 3. Stay on top of information, even if you have to go over it again and again and again before you sign a final ANYTHING!