I am deeply disappointed with my experience. My husband, Kelvin Darnell Smith, passed away on April…read more11, 2025, and I paid for his headstone in full because I was told delays in payment could delay the process. I provided the wording for his memorial on November 18, 2025, and after months of waiting, repeated phone calls, texts, and follow-ups, I still did not have answers about the status of his headstone. As a grieving widow, I should not have to chase down information or wonder whether my husband's memorial was ever properly processed. Communication has been inconsistent, and despite being told an email was sent, I never received proof of it after requesting it multiple times. I have kept records of my payments and communications and hope this matter is resolved soon. Families who are grieving deserve compassion, transparency, and timely service. Right now, I cannot recommend this company based on my experience.

The grounds are well maintained, and the main office is to the left upon entrance into the…read morecemetery. Mr. Houston is a great asset to the company! He is approachable, kind, and exudes great professionalism while discussing burial and headstone options. Currently, they do 4 burials a day, so be sure to coordinate scheduling with both the cemetery AND the funeral home. Pricing depends on the plot location you choose, and I like that there is absolutely no pressure to purchase expensive plots or headstones. What really helped us choose was walking the grounds first to see the styles of headstones BEFORE going to the office. It provides a great visual to what you'll be designing in the office.

A huge thank You goes out to this funeral home. For my mom's funeral Charian was our funeral…read moredirector and she was personable, compassionate and understanding through this difficult time. She explained everything, made sure she had everything in order for us and was an all around All Star. HIGHLY recommend. Thank You all again

My wife lost her mother a little before Christmas and we used M. J. Edwards Stage Road Chapel for…read morethe funeral. These guys were outstanding! Setting up a funeral is nothing anyone looks to, but it is a part of life and a tough part of life, so it is wonderful when there is someone who takes good care of those who love someone and they really provide outstanding service and are understanding. The funeral home was very nice, the bathrooms were clean and everything went very well. Whoever did the work on my mother in-law did a beautiful job, she looked wonderful during the wake. The following day during the procession M. J. Edwards Stage Road Chapel provided us two limos to our home, then to the church memorial service and then drove us to the West Tennessee State Veterans Cemetery in Memphis, Tennessee and then drove us back to our house. Seriously, these guys were outstanding. I will stop at there. If you are looking for a wonderful funeral home. I would highly recommend these guys for your loved ones. They truly care. [Review #571] (51st Review of 2018)

Beautiful facilities best service very affordable, respectful quality service, one of the best…read morefuneral homes in the mid south help make the burden easier the set up was extremely nice, warm and welcoming staff

From the owner: High Point Funeral Home and Crematorium offers a range of services at affordable price points…read more Whether you choose funeral or cremation services, there is something for everyone. Full-service funerals include visitations, funeral ceremonies, and graveside ceremonies at the burial sites. If you would like to skip the extras and go straight to burial, that is no problem. Similarly, cremation services can include a memorial ceremony where your family can gather in a formal setting. Or you can choose cremation as a standalone service in direct cremation. Military honors and veteran services can always be implemented into the services, with the funeral planning team filling out all the necessary paperwork. As you are finalizing plans, be ready to choose urns, vaults, memorials, and caskets. The planning team can guide you through these choices, as well as plan for any other costs that may come up during the process.

My parents had bought their plots at Memphis Funeral Home and Memorial Gardens when I was in high…read moreschool (i'm 50) so I had little input on that. But when my mother died, I was relieved and THRILLED (and who is thrilled in a time like this?) that we decided to trust them with the entire service. Karen and Paul could not have been more wonderful. They were on call for everything. We were never treated like an object or a number. They reacted quickly, on the weekend, and were on call 24 hours a day to make sure we had everything we needed. They heard all of our concerns, worked with any limitations we had, and -- beyond-- went the extra mile. At the last minute, when they overheard that one of my siblings couldn't come in, they arranged for a livestream so he could watch the service. The way they staged the room with the utmost care and attention to detail, really making it feel like a celebration of her life. When we expressed concern that the displays showcasing her life really needed to look like *her* and not like other tables in the lobby, the woman who designs them asked for photos of her home and living room, and painstakingly worked with us to make sure it was exactly what we envisioned. When I walked in and saw my mother's art, photos, even papers she had graded as a teacher and recipe cards on the tables, I actually gasped. It was so perfect. There were never any technical glitches in the service, we never felt like we were being "upsold", all the necessary "business" aspects were handled tactically and discreetly and respectfully. At the end of our first meeting, Karen gave us her card and said, "Call or text anytime, this is just five days to put this together, and I am on call for you during that whole time." As if we were the only funeral happening during that week, and as if it's the only time she's ever worked on a funeral. I'm not sure how she sustains that work life balance permanently, but this is clearly not just a job to her and Paul and everyone on their team, but a *calling.* I cannot recommend this team highly enough if you should have to go through the worst thing I have ever gone through in my life.

Saying goodbye to a loved one is a sorrowful moment we all experence in life. But it doesn't mean…read morewe can't celebrate their life with a service. Memphis Funeral Home & Memorial Gardens offers their best where loved ones can hold their wake in one of their chapel rooms with a projection screen & projector available to show us the best of times our loved ones celebrated life with us through slideshow imeragy and video. The staff here was incredibly kind & had everything organized & arranged when it came to holding service for our beloved classmate we hold near and dear to our heart. When it comes to their cemetery grounds they are well landscaped. I would say I hope I never have to come here again (I say that with all funeral homes) But death is inevitable & when it comes time to lay another loved one to rest. I would entrust them with their services in the future & would recommend those looking for a place to hold their wake. I hope this review was helpful & to the yelpers reading this may your loved ones rest in peace. Namaste Be sure to like them on FB & tell a friend https://www.facebook.com/Memphis-Funeral-Home-and-Memorial-Gardens-193164580717355/

We met with Miss Charian and she was a beacon of light during this difficult time. She went over…read moreall our options and helped us navigate our choices with no "hard sale". She was funny as well and lightened up the process. She told us she's from a third generation of a funeral director family.

Excellent services. Very compassionate. Professional all the way. No sales pressure.read more

Hey Dan... thanks again sir for such a pleasant experience. You and your staff are A1. Thanks for…read morehonoring momma's wishes and making the process much easier for her. I pray continued success in business and personal life for you all. Thanks again!

From the owner: Smith Brothers Funeral Home assists families from the arrangement conference to final disposition…read more Plan ahead with a pre-need arrangement, burial expense coverage, term life or whole life insurance policy. Call the office for a quote or message us on Facebook.