Terrible experience with so many errors, missteps and a lack of record keeping that the insurance…read morecompany would only reimburse for about 60% of their work. Battled with them for weeks to correct their invoice which they eventually cut by a large margin, but not nearly enough. Take your time to find a reputable company even when you're facing an emergency.

**UPDATE: THIS IS NOT A BOGUS REVIEW!!…read moreThe owner messaged me AFTER I posted this review because he is more concerned about bad reviews than doing a good job to begin with. I refuse to message him because it's too late now. Please read my review posted below!! It's been awhile since this company has worked on my home for mold. It was one of the worst experiences I've had. The crew including Nathan himself were extremely disrespectful, tried to up charge me because I'm a woman, treated me like I was dumb and didn't know anything about the situation even when I do. I brought up my concerns regarding the mold and Nathan continued to dismiss me and say "you don't know what you're talking about. We're the professionals, I'd take our advice and listen." Unfortunately, even after the work Nathan and his crew did, there was still existing mold. So my husband and I decided to go with another company and now we're mold free!! This company said that the previous company I was with didn't do a good job and said they were glad we called because if we would've waited any longer, we would've had to move! We're so glad we went with our gut instinct! The reason I'm writing this review is because one of my old neighbors had the same experience as me recently regarding mold as well and they were treated the same as me. Very poorly and non professional. It's disappointing. Please look elsewhere for restoration!!

I had some potential water damage in my guest bathroom. Holden and team came out Monday morning,…read moreassessed the situation free of charge and gave me options. I knew right away that they were honest and thorough. I gave them the job hoping they would not find mold. They not only shared the good news of no mold, but they went the extra mile and put new base boards, painted and caulked all around the floor for a very reasonable price! I highly recommend them for all your water restoration or mold abatement needs!

From the owner: Jasper Benson Restoration is a locally-owned and operated 24/7 emergency restoration company. We…read morespecialize in mitigation for any residential home damage caused by flood, water damage, or mold. We are passionate about arriving promptly and finishing the project as efficiently as possible to restore peace after disaster occurs. We are available to serve Utah County, Wasatch County, Juab County, Sanpete County, and Salt Lake County at any time of need!

Do not use these guys. They are cheap and cut corners to make more money off of you. We have mainly…read morebeen dealing with Mike and Scott. My grandparents kitchen caught on fire a year ago today (February 11, 2020) and we are still having problems with them, when this was all supposed to be done by the beginning of October (which was already originally July) which would be fine if we were getting high quality service, that is not the case. They were told to order a Dutch door for the backdoor, at first we were told that their supplier could not provide a Dutch door, just a regular one. After doing our own research we found one at Home Depot that we wanted and they said they had ordered it and it would be there by the beginning of September. Well when it arrived it was a regular door, and then they accused us of not informing them that we specifically wanted a Dutch door but luckily we had saved the text conversation. They said they would order the correct door and it would be here within 6-10 weeks, well that was at the beginning of September and here we are 20+ weeks later and still, no door. Our biggest problems have been with the kitchen cabinets. My grandfather hand built the cabinets that were originally in the kitchen 40+ years ago and they were beautiful. We knew we would not be able to get the quality of hand made cabinets that once was, but when we were given was not even close satisfactory. After the first installation we found holes left by hammerheads, different quality cabinets that didn't match, and some sections where the top layer had been ripped off. We are now on our 3rd attempt of fixing these darn cabinets and we are still not satisfied. They are not good at communicating and it takes sending multiple texts over the course of multiple days to get a response. We have had to threaten legal action multiple times and are still considering it. Save your money and time and go somewhere where they care about the customers and the work they are doing. *UPDATE 2/12/2021: Just found out they didn't even order the Dutch door in September, but on January 15th 2021..... ugh. We have told our insurance provider to never recommend these people.

BEST EXPERIENCE! This is our 2nd flood the first time around we did not like the company because…read morethey didn't explain anything. We literally felt like we were in the DARK! Mike Shurtliff was the best. he kept us in the loop, explained timelines and problems before they happened. we understand problems happen JUST LET US KNOW! THANK YOU RESTOREMASTERS! We will use them again and refer them to anyone we know. If you need a trustworthy company choose Restoremasters.

Today I had the good fortune of having BLUE KANGAROO do some work for me in cleaning all kinds of…read morestuff from a rental property I have. Trenda, Jordan, Eric, Shawn and Tavi all showed up 10 minutes early and for a job that would have taken me a week to do they finished in FIVE hours. It was great working with them and I can very strongly recommend them. Dennis Thayne

I highly recommend this company. They are friendly, timely and efficient. I would not use anyone…read moreelse in the future.

We had unfortunate flooding in our second floor laundry room that bled down between the walls of…read moretwo floors into the basement. We contacted Boss about restoration, and have been honestly astonished at what a great experience we had with them, given the nature of the disaster that connected us (ha!). Boss provided exceptional thorough service in order to mitigate any possibility of mold brewing in our home due to the water damage, but at the same time, they really tried to be as non-invasive as possible, too. I think they balanced this tightrope perfectly. We found them to be prompt, communicative, flexible with my schedule, and patient waiting for payment when the invoice got buried in my notifications. They really stood out to us in their industry! We will definitely recommend Boss to anyone we have the opportunity to, and if we run into another disaster, they'll be the first company we call. I don't normally leave reviews, but our experience with them was such a stand out I wanted to give them a shout out.

I have used Boss systems for years. They are always professional and do an amazing job. They have…read morecleaned my large area rugs several times and traveled to salt lake to pick up and return without an additional charge. They are the BEST

these guys are awesome! We had a family member that we were staying with have watered damage at…read moretheir property and these guys were very quick to get there and they were super understanding and helpful! They were able to get the damage stuff removed and it dried out really quickly and they also worked with our insurance and made sure everything went smoothly! We do need them, but if we do, I will be sure to call them!