Respond to customers who have been rear-ended by another State Farm policy holder. NONE of the…read moreState Farm representatives have had any idea what to do with this very straightforward incident. Do not return calls. Do not MAKE calls on our behalf. I pay my premiums on time and haven't had to file a claim in decades. I deserve much better customer service. These people are clueless -- friendly (sort of) -- but cannot seem to get a handle on ANYTHING.

Worked with Mason, he is smart, funny, extremely knowledgeable, and very easy to work with he will…read moreget you your best deal and you will enjoy the journey. I highly recommend this agency and Mason.

Tom was awesome to deal with, they are helping us get out daughter insurance. Very knowledgeable…read moreand easy to deal with. Highly recommended.

Linda and her team are great agents as they understand the policies they sell. Their willingness to…read morego the extra mile to make sure you have the right policy and to help you with your claim is unmatched!

Dealing with Ty on the claim for damage to my car. She could…read morenot have been more accommodating and helpful. She is indicative of the people I have dealt with over the years I have been with Sherman Willis' office. Customer focus is their priority.

Sherman has consistently provided value compared to other insurance carriers. State Farm has had a…read moreauto rate premium decrease recently, so insuring with Sherman has saved me quite of bit of money compared to other insurance carriers. Sherman will have my business not only because he offers good insurance rates but because he is helpful and actually cares about meeting customer needs.

Whatever you do, DO NOT work with Carly Thomas from Peterson Bros. insurance. She is not only…read moreincompetent but unethical as well. She withheld information from us from our insurance carrier and tried to cover it up by telling us she found us a better deal, then our new carrier promptly dropped us. In addition she failed to competently delete one auto on our policy and add another one leaving us without coverage for one vehicle that we did not even know about.

We all know that no one wants to over pay for any type of insurance. And at some points in our…read morelives, the cheapest monthly option is the one that is most important. BUT who you work with matters. My wife has been with Carly Thomas, owner of Peterson Bros Insurance since she moved to Omaha almost 20 years ago and when I married my wife, Tammie, I wondered if this was the best option. Carly was my choice as well after researching and seeing just how hard she worked to find us options that took care of all our needs. With 8 children we needed flexibility to deal with their risky driving habits (all teenagers tend to be risky), but we also needed flexibility as our homes and vehicles changed. Tammie and I are also full-time realtors and over the last 5 years in this profession, have only referred two different insurance agents because we know that Carly takes care of people the way we do....and we don't want a business to spoil our good name just by treating our clients poorly. Carly is EXCELLENT and her team is outstanding. And yes, having a local agent that has to look you in the eye does make a difference! Call Peterson Brothers (and Carly) and tell them Michael & Tammie Rheiner - The Rheiner Crew - CBSHome sent you!

I have been with Thad Hamilton for over 10 years, his staff is friendly and exceeds expectations…read moreeach time I interact with them! definitely recommend his agency!

Buying a new car and getting everything into place with insurance and licensing can be anxiety…read morecausing. I worked with Emily and she made it so easy for me. Friendly, answering questions I never even thought to ask and great prices!!!

My mother started using A+ several years ago. When I saw how well they treated her, I decided to…read moreuse their service as well. My experience has ALWAYS been positive. The first time they did my taxes they noticed that I hadn't received all of the refund from the previous year when I did them online. They refiled the previous year and I got a lot more money back. I couldn't recommend them more.

We have worked with A+ for the last few years. This year is completely different, this year the…read morePROFESSIONAL tax preparer screwed up. I hire a PROFESSIONAL tax preparer so I don't have mistakes on my taxes. I received a letter from Nebraska about my taxes being incorrect. That snowballed into I owed Uncle Sam almost another $1000. My Iowa income tax return was wrong as well. That's 0 tax returns correct of 3. Also my PROFESSIONAL tax preparer said I brought the wrong information. I checked, everything was 2021. The paperwork needed to correct the mistake, was a copy of my wife's 2021 W2, my PROFESSIONAL tax preparer made that copy the day we had our income taxes done. Question: do you hire a professional to have to double check their work? I wasn't offered a refund, or even an apology, so it must have been my fault, I was the person inputting the numbers on the computer. If you work with these people check every number, I wish I would have, except I'm not a PROFESSIONAL tax preparer. That's why I hired one.

Mark Houston is the best advisor I've met. He is very knowledgeable. He provided a very…read morecomprehensive plan for me that fulfills my goals and needs. He has an impressive team of outside professionals who assist him in the plan's design. Mark is so much more than the typical advisors I have worked with or interviewed in the past!

Kyle Emsick at State Farm offers exceptional customer service, personalized insurance solutions,…read moreand prompt support!

I canceled a car on my policy when It came for refund they gave me a run around. The credited me…read more20.00 here 30.00 there. When I called all I got was attitude. They just tried to pass a buck on someone else. They claim they are not incharge of this. And they dont know anything we'll thats what I was told. I said you need to be on the same page . And she got even nasty. For being with them for over 20 years. I expect alot better treatment. I went somewhere else and saved 346.00 a year. They get to comfortable and will blow you off for their convenience. Not very professional or attentive to our needs. I dont recommend them .