Dr. Jeff Elahi, DDS did provide me with a quality denture and he was paid very well for his services. Let's not lose track of what the issue is. The $295 upgrade for myself and for my wife's dentures. $590 that was prepaid prior to starting the denture process. Our paid invoices state we were to receive IPN premium teeth. Fortunately for us this brand of Teeth have built in consumer protection that guarantees they cannot be substituted for an inferior grade product. The crescent logo on the teeth guarantees the consumer you received the premium teeth that you paid for. We did not get what we paid for and we got our money back. All of the babble about my substituted teeth being better, newer, stronger is the reason that Trubyte uses the crescent logo to guarantee the customer he got what he paid for. A Cadillac is a good car. A Mercedes-Benz may be even better. If you pay for a Mercedes-Benz what ornament would you like to see on the hood? Now in regard to my wife's Dentures. Having to refund the $295 upgrade because of a failure to merchandise what I paid for, Dr. Elahi began constantly reminding my wife that she was receiving Cheap Teeth. This of course was meant to be reassuring. It was reassuring because my wife knew she was not going to pay a premium for something she may not receive. My wife feels that an additional benefit of not spending $295 were changed appointments, waits of up to 45 minutes sitting in the chair, appointments now only during her work hours. Dr. Elahi's successful practice provides him with a four day workweek. Her final appointments were made. Come for two consecutive days. (1) Take your teeth home and (2) Final adjustments if necessary. Dr. Elahi's made sure there would be no further appointments. When asked to make a minor adjustment on the last visit he stated-- I don't have time for this. He then took the completed denture out of my wife's mouth and told her to go home and never come back. This is the most unprofessional thing a dentist can do. My wife was embarrassed and publicly humiliated. She came home crying. Now all she had to show for her wasted time was a statement her money would be refunded. Dr. Elahi's conduct has proven two very important things to us. (1) He will refund your money when you point out to him he did not deliver what you paid for. In my personal opinion not a good way to run any business.(2) My wife feels that he's all about the money and you'd better pay him what he wants or he may pull the teeth right out of your mouth as he did to Me. by WILLIAM L. on 3/18/2015 read more