Buyer beware. I wish I saw these reviews earlier below. They exhibit my experience too! I used this…read morecompany and will never use them again. Facts: 1. The pre-qualification process. The prequalification is just a basic ratio with no rigor. You can be pre-qualified for a billion dollar home perhaps and then when clear to close happens a zero hour, the true diligence happens - from seeing your corporate returns to general ledger to bank statements that have not even been produced by your own bank. All the 45-60 prior you have be led to believe you were in good standing. The party that pre-qualifies is NOT the same party that clears you to close. 2. Study your timelines and overcommunicate to them. I never got so sharp on the mortgage process until I witnessed the comedy of errors from this firm. First, we were told we need an appraisal. Then we didn't. Next we asked for a new close date, and did not get but verbal from the Loan Officer. Then less than 48 hours from the closing day, the company asks for the paper-ed up new closing date documents. It was our experience that this company works from your close date to do EVERYTHING. While I asked for a 30 day deadline of standard mortgage dates, clear to close, 3 day closing docs etc,. NONE OF THIS WAS MET. I had to get the President to act on loan processing to actually get my loan into formalized review. Then, every sales manager on down called me but with no actual solutions. Terrible. 3. Closing docs - We got these 2 hours before closing time from the title company as they provided less than 24 hours in front to the title company. Imagine having to read about the terms of your new home purchase with like 2 hours or less. Then imagine that potentially the formalized review forced you to have to cough up more cash (like significantly more) because true review of your DTC ratios forced a different number on closing day. 4. Rate. The rate, the rate, the rate. We basically had to work with our LO and determine when to lock. We were glad we locked when we did but sad we did not lock earlier. If you have any understanding of markets - insist on the rate lock when you feel comfortable. Our Loan Officer was nice, but you could see his helplessness. I would have been WAY better serviced going with a nationwide company like Rocket Mortgage who communicates and holds internal SLA for this process for you. Buying a home is stressful enough much less having to manage Amcap through the process. Never again. I hope you factually gain insight from my experience.

If you are looking for a lender to drop the ball then this is it. look no further, they will make…read moreempty promises, fail to produce time sensitive documentation and avoid answering phone calls and responding to emails. In the end they will move onto cover their tail leaving their helpless buyer at a loss of deposit funds, no home to live in and cancelled contracts on homes that appreciated prior to the close of Escrow.

My husband and I have been incredibly fortunate to work with Eduardo Adame at Adame Mortgage LLC…read moresince 2018. His guidance and support were invaluable when we were navigating the process of buying our very first home. Now, eight years later, as our family has grown, Eduardo once again helped us achieve a major milestone: closing on our second dream home. What sets Eduardo and his experienced team apart is their ability to look at the bigger financial picture. Thanks to his expert support and financial advice, we were able to successfully keep our first property as an investment for our family's future. We are truly thankful for his dedication, expertise, and the long-term partnership we've built. We highly recommend Eduardo and Adame Mortgage to anyone seeking a knowledgeable and trustworthy team to guide them through their home financing journey.

I highly recommend Adame Mortgage for any homebuying or refinancing needs. We recently worked with…read moreEduardo Adame and team to assist our son in refinancing his home mortgage loan, and we were very impressed with the service we received. The team was detail-oriented and provided personal attention throughout the entire process. They were always prompt in addressing our questions and concerns during the approval process, and we appreciate how they advocated for the best available rate. Despite some unavoidable delays, their team pushed to ensure the loan closed on time. I appreciate all their hard work and dedication.

I could not recommend Renee Morton at Morton Mortgage enough! My family was referred to her, and we…read morewere interested in someone who was familiar with "in the loop" living. My husband and I work alternative schedules (health care field), and Renee was always available and exceptionally responsive. We worked with her across the COVID pandemic, and she was quick to meet important deadlines as well as do everything safely over the phone/virtually. This was our first time home buying experience, and we were not disappointed. From the beginning to end Renee gave us advice on our credit, sought the lowest rates, and thoroughly explained the best loan options. I felt so confident after the guidance she gave us and now we have the house of our dreams in the Heights. Thanks again Morton Mortgage, you were outstanding.

We were recommended to Renee as our loan officer for our first house…read more Renee is incredibly professional and will go above and beyond for her clients in terms of communication and attention to detail. She was constantly updating us on the status of our loan and she explained everything in great detail. Not knowing much about the home buying process, Renee was with us every step of the way. She was always happy to explain anything we didn't understand and we completely trusted her information. It was great having someone communicate so quickly with us too. She's very quick in her responses, late at night or early in the morning. We couldn't have asked for a better loan officer for our home! Thank you, Renee!

Don't got here, they are scam. They went ahead to run my credit after I had cancelled request to…read moreproceed with them, instead of apologizing the student Dennis Ouellette hung up the phone on me.

Great to work with. Responded in minutes. Including off hours at night and on weekends. Really…read moreknowledgeable, explains all the options - and has access to a lot of more complicated instruments like bridge loans. Definitely recommend.

James was incredibly helpful through every step of the purchase of my final home. Thankfully, we…read morefound the ideal property quickly and via reference from my friend & realtor Lori Austin, I was introduced to James. With documentation and processes having changed over time, I had questions. James took the time to walk me through different options inclusive of (3) selections for financing, review of all costs associated, and more! He is a responsive, considerate, and respectful professional who brings both trust and integrity to the largest investment of our lives. Thank you James!

James and Maya have done a great job getting my mortgage financing…read more They were ready to fund the loan weeks before closing date Thank you James and Maya !

I can't say enough good things about Jason Noble at Security America Mortgage. From the get-go,…read moreJason was the perfect mix of professional and approachable. Even though I didn't know much about the construction and banking process, he made it easy to ask questions without feeling uneasy. One thing that really stood out was how transparent Jason was. He laid out all the pros and cons of each loan type with complete honesty--no hidden details or small print to worry about. Now, four months after closing, everything he told me has proven to be spot on, with zero surprises! What's even more impressive is Jason's dedication after the fact. I've had questions about the draws and my builder, and Jason has always been there to help. Just recently, he spent 43 minutes on the phone with me, discussing issues that weren't even his responsibility. His commitment to providing excellent service goes above and beyond. I highly recommend Jason Noble and Security America Mortgage to anyone looking for a reliable and knowledgeable loan originator. I've already recommended him to friends and family, and I would even trust him to help my son get a mortgage if he were old enough. Jason's genuine care and outstanding service make him the best choice for any mortgage needs. *This was my second VA mortgage however my first VA construction loan.

Security America Mortgage helped me and my family achieve our dream of homeownership. We built a…read morehome with a one time construction loan. The process was made easy by great communication customer service and I highly recommend Security America Mortgage if you're looking to buy a home or build a home.

We had a great experience with Sente. Scotty helped us in so many ways. He is so professional and…read morewas extremely helpful throughout the whole process. Whenever there was anything needed from us he made sure we had it all taken care of in order for the process to move smoothly. I would highly recommend him to everyone I know!

Daniel did an awesome job helping us with our mtg financing and had continuous communication with…read moreus through the process. Very professional and I definitely would use Daniel again on our mortgage financing.

Kelley has been absolutely amazing to work with! Kelley and her team and very knowledgeable and…read morestayed on top of EVERYTHING went smoothly. She worked with me so much to make sure we got the absolute best deal and explained everything. Any little thing or request that came up underwriting was very quickly dealt with and handled by Kelley. Kelley was always available if I had questions or concerns and I always felt like I was her priority. We truly appreciate Texas Family Mortgage for everything they have helped us with!