Nicholas Cullen handled our account. He is knowledgeable, communicates well, is professional, etc…read more I am very happy with Rocket and Nicholas Cullen, and recommend them highly!

My mortgage was transferred to Rocket. What a joke! Nothing was supposed to change, and it didn't…read morethe first month, but now my payment is higher AND nobody bothered to contact me to let me know. Communications were false or non-existent, website is confusing to navigate. Do NOT recommend, if you have a choice. And to anyone from the company reading this, you will be receiving a detailed letter, copied to my attorney.

We purchased our first home in August 2015. We searched for a mortgage company and decided to go…read morewith Baker Mortgage. This was the best decision ever! Cathy and her team of professionals made the process very easy for us. She always answered her phone anytime we had a question and thoroughly explained everything we wanted to know. I highly recommend calling Cathy at Baker Mortgage for your home loan or refinancing needs. Perry Walters

I had been hearing the Baker Mortgage radio ads for a few months prior to calling them. Like most…read morefolks, I wondered if refinancing my current mortgage was the right thing for me to do. When I finally decided to give them a call, I was amazed by the courtesy and warm reception they gave me. Cathy and her staff were very helpful in explaining everything to me and they were with my wife and I every step of the way throughout the entire process. I was very satisfied with the outcome of the loan and would recommend Baker Mortgage to everyone looking for a mortgage lender.

I first looked at the major lenders, my bank, local credit unions and those lenders I saw on TV…read morebefore committing to AMCAP. I found AMCPA to have aggressive pricing, extremely transparent and a clean and easy process. I had several folks who guided me through the process. Don was always available checking in, seeing if I had any questions. Which oddly enough, I did - I just hadn't asked him. When we were finding a home Brian Mathison who was another LO made himself available if Dustin wasn't. Kelsey FitzGerrell was our Processor and stayed on top of everything. Plus, they had a really cool app for my phone which made uploading documents a heck of alot easier than trying to scan or fax them in. The app also kept me updated as to any outstanding items and status changes. The team also helped me sign the final documents while I was on the road moving from California to Houston, which could have been a logistical nightmare. Thanks AMCAP Team!

Buyer beware. I wish I saw these reviews earlier below. They exhibit my experience too! I used this…read morecompany and will never use them again. Facts: 1. The pre-qualification process. The prequalification is just a basic ratio with no rigor. You can be pre-qualified for a billion dollar home perhaps and then when clear to close happens a zero hour, the true diligence happens - from seeing your corporate returns to general ledger to bank statements that have not even been produced by your own bank. All the 45-60 prior you have be led to believe you were in good standing. The party that pre-qualifies is NOT the same party that clears you to close. 2. Study your timelines and overcommunicate to them. I never got so sharp on the mortgage process until I witnessed the comedy of errors from this firm. First, we were told we need an appraisal. Then we didn't. Next we asked for a new close date, and did not get but verbal from the Loan Officer. Then less than 48 hours from the closing day, the company asks for the paper-ed up new closing date documents. It was our experience that this company works from your close date to do EVERYTHING. While I asked for a 30 day deadline of standard mortgage dates, clear to close, 3 day closing docs etc,. NONE OF THIS WAS MET. I had to get the President to act on loan processing to actually get my loan into formalized review. Then, every sales manager on down called me but with no actual solutions. Terrible. 3. Closing docs - We got these 2 hours before closing time from the title company as they provided less than 24 hours in front to the title company. Imagine having to read about the terms of your new home purchase with like 2 hours or less. Then imagine that potentially the formalized review forced you to have to cough up more cash (like significantly more) because true review of your DTC ratios forced a different number on closing day. 4. Rate. The rate, the rate, the rate. We basically had to work with our LO and determine when to lock. We were glad we locked when we did but sad we did not lock earlier. If you have any understanding of markets - insist on the rate lock when you feel comfortable. Our Loan Officer was nice, but you could see his helplessness. I would have been WAY better serviced going with a nationwide company like Rocket Mortgage who communicates and holds internal SLA for this process for you. Buying a home is stressful enough much less having to manage Amcap through the process. Never again. I hope you factually gain insight from my experience.

Adam was an absolute pleasure to work with and was extremely helpful to me as a borrower throughout…read morethe entire lending process. His communication was crisp, clear and very frequent. I have purchased many homes and this was the absolute smoothest transaction I have ever had. I would highly recommend Adam and the rest is the Fairway Mortgage team to anyone and everyone I know who is searching for a lender. Great job!

Adam is amazing! I was treated really poorly by another lender and after gathering my information…read moreand sending it over I never got a returned call. Someone referred me to Adam and told me that he had really gone above and beyond to help someone they knew. I figured I would give it a shot. My credit score was good but was on a payment plan with the IRS, I worked for myself and had income that fluctuated, and a few other "unique" aspects to my situation. Adam took the ball and ran with it. He immediately started getting me prepared for underwriting. He explained the process to me all the way thru, and what to expect at each step. He assured me that he had run the numbers and that he felt that we would be fine, and although he remained cautious he continued to tell me he "saw no reason this loan can't get closed" - He continued to remind me to be 100% honest and stay the course. "I can help you deal with things when I know they are there, we just don't want any surprises." Well, ADAM GOT ME TO CLOSING!!! He also did it using 12 months income history and at a GREAT interest rate! Adam helped my wife and I make our dreams come true! Adam explained to me at closing: (Paraphrased of course) "See there are lots of programs out there that some lenders aren't even aware of. Good programs from Freddie Mac & others, that are designed to help people with specific situations. Like in your case, it was better for us to use a loan program that only required a 12 month income history. Some lenders don't even know about it, but I do my best to stay current & educated on all the most up to date programs. I try to ask the right questions up front & connect with my clients so I can do my best to get the deal done & get it done with the best program. They didn't call you back because they saw you as a hassle. I saw you as a challenging scenario but someone who had a dream of owning a home & I was going to do everything I could do to make that happen. Here we are sitting at closing & on a good, fixed rate, conventional loan - like I promised. You guys deserve this & earned this." I would recommend Adam to anyone! Thanks again Adam!!

Lupita was our realtor and showed us really good options to consider as our new home. We ran into…read moresome properties that were not in their best shape and she let us know what the issue was but never discouraged us always kept in mind there was much more options. She was also very patient with us and we were finally able to choose on a home. Lupita is amazing

I would give her 100 stars!!! She is amazing, a go getter, does what she says she is going to do…read more We sold our house after being in it for 36 years and did not know what to do or expect! Well, we hired Lupita and she was a dream come true. Her and her wonder team staged out house and made it look like the cover of a magazine. She was always right there for us every step of the way. Lupita has tremendous negotiation skills and would not budge until she got the right price for our house. When she makes her suggestions, believe me, Lupita KNOW what she is talking about. Our house was sold within a month for more than what WE thought we could get. Make no mistake this is the realtor you want to buy or sell a house with. Thank you. Also, she contacted us in Georgia (where we retired to) to make sure we found a house here and check to up on us like an old friend.

I realized my 4 was truly too low based on quality of services Erica does. She does go above and…read morebeyond for you. So raised my rating. It is absolutely amazing how she finds top solutions for your needs. Definitely would recommend her!

After my 03/09/2018 review, we closed escrow smoothly on 03/30/2018 as we expected and through the…read morehelp of Erica. When we have several offers and did not know which one we should go for, she help us to make the right decision and therefore we can close escrow without any hassles. I can't express my sincere thanks to Erica, while she was working on our difficult project, she need to take care of the family issue at the same time; I want to emphasize again, she is the best agent that you can not afford to miss, I am so happy I chose her from the first phone call and even after close of escrow, she did not stop her service but forwarded our important mail from the City to us. From little thing can see the big picture, chose her as your agent and you will never regret. If I consider to purchase again in Houston, she will be the first & only one that I will be put into consideration. Thank you Erica for your great job !!!

Chris really works hard to find my clients the best interest rates and lowest fees. He is a…read morepleasure to work with!

Chris is very professional and knowledgeable in the home mortgage lending business as well as the…read morelaws revolving around it. From the very first time we spoke with Chris we knew that he would be the broker that we wanted to use to assist us in the refinance of our newly built home. Chris spent countless hours making sure we would be approved and that we received the best rate that was available. Thank you to Chris, Irene and Misty for all that you did for me and my wife in helping us to secure the right loan.

We couldn't have asked for a better realtor than Kay! She was available, responsive and had a…read morewealth of knowledge that was incredibly helpful in our home buying. Kay worked tirelessly to provide the best service, professionally handling difficult negotiations for our benefit. I trust her implicitly and recommend her without reservation.