I bank with multiple institutions and Navy Federal is one of my favorites to work with. They are…read moreone of the few banks that still offer same day replacement debit card issuance. I visit this location often when I am in the Katy area. The bank is typically not packed and am quickly assisted by a bank teller or Personal Banker. As soon as you walk in you are greeted by a bank coordinator that helps guide you in the right direction which is a nice touch. If you're eligible for a Navy Federal Bank Membership I highly recommend it.

The Village People are usually here, banking, because they're always "in the navy." When they're…read morenot here, they're staying at the YMCA. Not my favourite bank by any stretch of the imagination, but it's not too bad and gives you an alternative option if you need some local banks to consider. Having said that I could see a lot of service issues arising and not just from the other reviews but from my own limited experience coming in here.

DANIEL LANGHAM & his team were there every time i need, they went above and beyond to help me…read morethroughout the whole process and definitely i recommend him to anyone looking for an easy/smooth loan process ,,,, Thank you Daniel

We're so very grateful to have Academy and Toi Parnell!! With this being our first home, Toi was…read morevery thorough and patient throughout the entire process. We received regular updates, and everyone at Academy did their best to make the process as smooth as possible. Even with the bumps in the road we were well informed and guided in the right direction. It's an awesome feeling to know that we will have a home for our family and have a company understand how important that is to us! We truly appreciate everything!!!! Signed Super Excited 1st Time Home Buyer

Couldn't be more pleased with the experience my fiancé and I had the the Coady Team! They were with…read moreus every step of the way and despite the tight deadline they made it happen without any delay! As first time home buyers, we had plenty of questions, not only did the team answer them, but they did so promptly! I have to say out of everyone involved in the process they were the easiest to work with and very personable! Would highly recommend!

My husband and I worked with Matt Houston on the PrimeLending team during our home buying process…read moreand we are both so glad we did! He was prompt, professional, thorough and patience. He made sure we understood everything and was there to answer any questions we had, at any time of the day or weekend. We highly recommend Matt Houston and PrimeLending team! Thank you again for everything!

we got a loan in October 2024. 30 year fixed. It was supposed to have taxes & insurance…read more Everything included one payment. Some mistakes were made, It was redone. We went to do the final signing with the notary and I noticed the payment was to low, I told her that the payment was wrong. Something was missing and she said OK we'll look into it. I get my first statement which was due December 1, 2024 the payment still low. I call the loan officer we were working with (Tana goff) and she says oh just make that payment and put the insurance into a savings account and pay it next year when it's due, I had already paid the whole a year in advance, (cal fair plan) That's not what we set up, That's not what we were promised, then our loan was sold, then we received a bill for regular insurance because that was not paid during closing, I called her again. She said oh that must've been an escrow mistake or an insurance mistake. I'll look into it. Never heard from her Again. So I've spent the last two months doing what should've been her job! So starting February 1,2025 I'll make my first payment at what it's supposed to be with everything included, with no help from her! so just make sure anyone you use follows through because I believe she dropped the ball somewhere!

Wow Terri I'm so under impressed with the lack of…read moreprofessionalism and Bull from your company I will never recommend your service to anyone!! First after going through half a dozen different representatives Submitting paperwork numerous time because your staff never communicated between one another. Over 5 months to get simple paperwork done !! Then you telling me " just call me near the end of the month and I'LL take care of the MISTAKE, escrow And I'm sorry for any inconvenience and am sending you a gift card". (All a scripted response) Well no gift card and more BS as you tell me NOW, that I need to contact the new mortgage holder ... Thanks for absolutely ZERO help . And nothing from a difunctional company that takes months just to do simple paper work !! You tell me you're the team leader !! Then learn how to lead, and not just placate Your clients with Bull shit and lies !!!

Nicholas Cullen handled our account. He is knowledgeable, communicates well, is professional, etc…read more I am very happy with Rocket and Nicholas Cullen, and recommend them highly!

My mortgage was transferred to Rocket. What a joke! Nothing was supposed to change, and it didn't…read morethe first month, but now my payment is higher AND nobody bothered to contact me to let me know. Communications were false or non-existent, website is confusing to navigate. Do NOT recommend, if you have a choice. And to anyone from the company reading this, you will be receiving a detailed letter, copied to my attorney.

Terrible experience with this branch. Our loan officer was Yani, she was great at first and then…read morejust disappeared after telling us we were approved and she was doing the underwriting on our loan, we then found an even better deal on a home so we wanted to go with that. I then received a letter stating that I was denied the loan. No calls, no updates, nothing from prime lending. I reached out to yani and learned she had no longer been working for prime lending but I never received anything notifying me of this. Prime lending has wasted my time, credit on hard pulls and effort. I've attempted to reach out to prime lending with no response. I would beware of this company.

Your home buying experience is expected to be stressful. With Prime Lending, Dustin made our…read moreexperience easy. Very friendly and easy to work with and extremely knowledgeable. We initially worked with Michael and then Dustin finished up the process. Highly recommended!

Lucy, Ann, and Hanh made my refinance experience seamless. Ann checked in regularly with me until…read morethe interest rate dropped within my targeted range. Loan Factory also has automated notifications that conveniently emailed/texted me daily interest rates. Once I reached my ideal interest rate, Lucy helped me with the refinance process. She was very professional and responsive. I highly recommend Loan Factory for great rates and personable customer service. Lucy patiently explained all the different fees to me and worked with my requirements. My impression of Loan Factory is that their employees go above and beyond as they helped me find the best rate possible.

This is literally the only manufacturing place in the whole area. In other words, it's the Lone…read moreFactory. Get it. Located in Vietnamesetown is this loan shop which is pretty helpful especially in times when people are not having a lot of money. It's west of Belt 8 and Chinatown, in the Alief district. The problem with lonas though is then you have to pay it back and the rates aren't always great. Still it's a little local business and some people will definitely be glad it's here.

My husband and I have been incredibly fortunate to work with Eduardo Adame at Adame Mortgage LLC…read moresince 2018. His guidance and support were invaluable when we were navigating the process of buying our very first home. Now, eight years later, as our family has grown, Eduardo once again helped us achieve a major milestone: closing on our second dream home. What sets Eduardo and his experienced team apart is their ability to look at the bigger financial picture. Thanks to his expert support and financial advice, we were able to successfully keep our first property as an investment for our family's future. We are truly thankful for his dedication, expertise, and the long-term partnership we've built. We highly recommend Eduardo and Adame Mortgage to anyone seeking a knowledgeable and trustworthy team to guide them through their home financing journey.

I highly recommend Adame Mortgage for any homebuying or refinancing needs. We recently worked with…read moreEduardo Adame and team to assist our son in refinancing his home mortgage loan, and we were very impressed with the service we received. The team was detail-oriented and provided personal attention throughout the entire process. They were always prompt in addressing our questions and concerns during the approval process, and we appreciate how they advocated for the best available rate. Despite some unavoidable delays, their team pushed to ensure the loan closed on time. I appreciate all their hard work and dedication.

We had a great experience with Sente. Scotty helped us in so many ways. He is so professional and…read morewas extremely helpful throughout the whole process. Whenever there was anything needed from us he made sure we had it all taken care of in order for the process to move smoothly. I would highly recommend him to everyone I know!

Daniel did an awesome job helping us with our mtg financing and had continuous communication with…read moreus through the process. Very professional and I definitely would use Daniel again on our mortgage financing.