Jule provided excellent customer service every step of the way! She made my transition from…read moreAllstate very easy. Looking forward to being in "good hands"

Where should I begin? I randomly signed up on a Facebook site to get quotes. Statefarm was the ONLY…read morecompany that had a local agent go up and beyond to produce a quote without me having to do much at all! I got an email with everything produced and called in as it was half of what I paid with Allstate! My agent was Josie and is a 10/10 all around. She made a frustrating process easy, answered questions clear, was fun to talk to. She did all the leg work well before my call and I work 12 hours a day. Finding time to call companies is not fun or feasible to be on the line for an hour just to get bad news. She had better rates lined up, I paid and boom done! If you want lower rates I would recommend Josie time and time again. Superior customer service skills. Wish I could say the same for Allstate.

My father has been using James and his staff for many years, home and auto. I felt very comfortable…read moreusing their services from my father's recommendation. My father recently passed and Jonna has been nothing but wonderful. I know that I can count on her to help me through the decision making process in my best interest. Jonna also knew that I was struggling a bit and was very compassionate. I look forward to maintaining a relationship with James and Jonna as I trust their proficiency.

Great service. Very helpful and quick respond time. I had a hit and run damage but they helped me…read moreout perfectly.

We are so happy to have our insurance with Tom Stewart State Farm. Ann takes great care of us and…read morealways goes above and beyond to help us with our insurance needs. I highly recommend Ann and Tom Stewart State Farm!

I came across Ann Husbands working for State Farms agent Tom Stewart. I have known her since we…read morewere kids and I had asked her about rates shopping for my vehicles and house. She was magic with her findings. Not only was she able to get lower rates, I was able to increase coverages and benefits. After doing this with my vehicles, Ann ran my house through and once again, outstanding coverages and $1000 each year cheaper. She is obviously extremely knowledgeable in the insurance field and from that point on, she gets all my business. You cant go wrong trusting her with your needs!!

very happy with the service every time. I always know I'm in great hands with Tina…read more i never wait on hold for probably more than 30 seconds, and my questions are answered fairly quickly. thank you Tina, for always going out of your way to solve any issues I have and for taking care of the family and friends I have refered to you. your positive attitude goes a long way. Victor

Our experience with Caley Baillio State Farm was extremely disappointing, and I would not recommend…read morethis agency to a business seeking commercial liability insurance. State Farm originally approached us about insuring our handyman business. Before the policy was written, we provided detailed financial information and a complete list of the services we perform. We were fully transparent about our operations, including the fact that we perform pressure washing. We relied on the agency to review this information and confirm that State Farm could properly insure our business. After going through underwriting, canceling our existing coverage, and spending considerable time transferring the policy, State Farm issued the policy and we began paying the required premium. Approximately five weeks later, the agency asked whether we performed pressure washing--even though it had been disclosed on the information we originally provided. We were then told State Farm could no longer insure us. As a result, we had to start the entire process over again: find another insurance company, provide all our business information again, complete another underwriting process, and spend hours shopping for replacement liability coverage. This could have been avoided if proper due diligence had been completed before the State Farm policy was issued. Approximately six months later, State Farm audited the short period in which we were insured. During the audit, we were told that all payroll had to be classified under a carpenter classification, including the owners and office employees who perform no carpentry or fieldwork. Because the audit happened to include one of our busiest payroll months, the final charge was approximately double our normal monthly premium. We disputed the classification and the additional charge, but our concerns were not resolved, and the bill was ultimately sent to collections. My greatest frustration is that we provided the agency with the information it requested and clearly disclosed the work our company performs. In my opinion, the agency did not adequately review that information before issuing the policy, leaving our business to deal with the time, expense, stress, and disruption that followed. Based on our experience, I would not recommend this agency for commercial liability insurance. Business owners should carefully confirm--in writing--that every service they provide is covered and that office and ownership payroll will be classified appropriately before accepting a policy.

My family went through Andrew for our homeowners, car, and life insurance coverage. It was an easy…read moreprocess and felt like I was doing business with family. Andrew combed through our auto coverage and discovered I was under insured. Something that my previous insurance company never discussed with me. Thank you Andrew for your attention to detail and look forward to referring family and friends to your business!

They have the worst customer service ever. They gave me a quote for adding a vehicle, then a month…read morelater they removed my multi-vehicle discount and raise the price without explanation. The supervisor won't return my calls

We received excellent service from Dustin Caldwell who was personable and professional. I wish…read moreservice was this great everywhere. The topper was he was able to save us $330 a year on our auto policy while providing better coverage. We are highly satisfied!

Excellent customer service since COVID. I highly recommend Fidelity for the mature investors as…read morewell as those just starting.

Horrible horrible service. 6 phone calls and I get different info. Finally promised my check will…read morearrive, only to be told the day it was to arrive that the last advisor was wrong and it will be a few more days. Had already booked airfare and hotel reservations to meet with new brokerage company and have to cancel and I have lost all my non-refundable code. They don't care once you try to remove your money. Seriously crappy customer service

I was directed to this insurance agency through the Dave Ramsey ELP site. I called and spoke to a…read morewoman whose name I don't remember, which I found quite rude. According to her, I am not allowed to request an ELP service because they have to keep calling me every time I make a request. She also claimed that they are the only local provider in my zip code and it's their territory which is not true, as another local provider had already contacted me. When it comes to shopping for home and auto insurance, I want at least three providers to compare. The agent seemed annoyed and entitled, expecting me to only wait for them. I have been using the ELP service for years and have always had a positive experience, but this is the first time it has not been the case. This insurance provider is unprofessional and gives the Dave Ramsey ELP service a bad reputation.

There are very few insurance conversations that make you feel refreshed once the dust settles…read more My recent dealings with Jessica Wichers, Personal Lines Team Coordinator at Cravens-Warren & Company, were one of those rare ones and left me feeling relieved rather than enraged. My family and I are looking forward to the future and the PEOPLE here at CW (Cravens-Warren) can make that future a little more safe and the path there a little easier. Personally, I found Ashley Hart, COO at CW, through Dave Ramsey's ELP program. If this interests you, you'll be happy to know that Ashley has: Attended live Ramsey Solutions events Attended EntreLeadership events Coordinated Financial Peace University class(es) Coordinated Legacy Journey class(es) Coordinated Smart Money Smart Kids class(es) At Cravens-Warren & Company, they, "service all of their client's accounts" and shop* the best price for your situation. All for no extra costs or hidden fees. After several email discussions, Jessica answered all my questions and it was clear that making the switch from State Farm to Travelers was the right decision. CW will "pro-actively look for any increases" and their team truly means it when they say that "this is our job and what we're here for; to take care of our clients".