I was referred here by an orthopedic hand specialist for physical therapy to address hand pain I've…read morehad for several months, with MRI findings showing inflammation along a tendon sheath. From the start, the experience was disappointing. The front desk and billing staff were rude and unhelpful. When I asked a basic question about payment, the billing person actually said to me, "Did you not hear me?" -- which was completely uncalled for and unprofessional. That interaction alone should have been a warning sign. My therapist, Tanya, spent very little time explaining my condition and offered almost nothing in terms of actual treatment. Her entire recommendation was to use ice daily and take fish oil and follow up as needed. When I asked if they could help address inflammation in therapy, she said they "only offer ice" and that ultrasound or other treatments would be a "waste of my time." No exercises, no manual therapy, no modalities, no handout, no individualized care -- nothing. I brought my concerns to the manager, Marc, and he simply backed her up, saying the clinic "only offers ice" for inflammation. That told me everything I needed to know about their approach. I left feeling completely dismissed, with no confidence in their competence or professionalism. This place does not provide the kind of thoughtful, evidence-based, or patient-centered care you would expect from a specialty clinic. I strongly recommend going elsewhere if you actually want help.

I self-treat all my injuries (thinking I'm some amazing doctor) but when push comes to shove, I…read morecan't self-treat everything. If it wasn't for me needing both feet to work, I'd probably still self-treat until my foot fell off. By the time I finally gave in to seeing an ortho, it was worse than I expected. I was very happy with the ortho I saw within the OSNC network and decided to use their physical therapists to continue treatment. Here's how scheduling works: 1. You call their main office 2. They fit you in to one of their two PT offices (vista and oside) based on availability with your schedule and their schedule. 3. Appointment confirmed Seems simple, right? Apparently, it's not that easy. I made an appointment for 6pm tonight and arrived early (as requested to fill out paperwork). I get it, I've working in outpatient PT before, I've treated patients...I know how this works. As I walk in, one therapist is leaving. One therapist is treating a patient. There is no one at the check-in desk, and it looks like the place is about to close for the night. A very sweet PT Aide (Angel) approaches me, seems confused about my appointment. Apparently, there's no record of any appointment for me. All they have a record of is my initial appointment with their ortho. That's it. Let's pour salt into an open wound now....and my therapist can't see me. Her 6pm patient is here. So, I'm there. No appointment. Fought traffic. Arranged childcare...and I'm not being seen. Angel tried her hardest to reschedule me, but between my busy schedule, their schedules, they close early on Fridays...it just seemed pointless. It's clear something was not entered into whatever appointment system they are using....or attempt to use. This incident isn't a reflection on the quality of the therapists or their aides. It's a reflection on the administration in the scheduling office. Since I've lost all faith in their scheduling system, I won't be back.

No one looks forward to a hospital visit, but if you have to go Scripps Medical Center at Jefferson…read moreis one of the best facilities in North County. There's plenty of parking and an additional parking structure. They also have a very nice Urgent Care unit with a very nice triage team. The front desk is generally very attentive, helpful, and respectful. It's also nice that many specialty options are available if you need a specific care team. They offer full lab work and imaging.

I have been with Scripps for a very long time…read more I have a lot of health issues and I normally go in person to make appts. My husband told me I got a letter in the mail stating that I was writing messages in my portal to my Drs. I thought the portal was used as a extra tool for Scripps when you do not go to appointments for your health and concerns. They threatened me that they would kick me out of Jefferson if i wrote anymore messages. Don't I have any patient's right for my healthcare to use the portal for questions and concerns when appointments are over two to three months in the future? I felt threatened and abandoned especially that I was recently discharged from the ER and needed some answers from lab work which I feel was not given by the ER Dr. On top of that I got a letter in my portal about missing and no show appts which I go all the time because I have other people drive me there so why is there such a mess when I feel I am threatened? Does anyone else have this experience with Scripps at this time with communication on portal, mail and no one replying to their messages on portal? Has anyne else been threatened to be kicked out even if they go to all drs appts on time and ask qs about their health???? Isn't that what Drs and nps are there for to help you and take care of your concerns in a professional manner???!

Today I had my first appointment at the Non-Surgical Orthopedic Center. I saw Dr. Thomas…read moreSchwabenbaurer. I found him to be very knowledgeable and helpful with suggestions on what might help me. I felt he was very kind and caring. The treatments he did felt good and I believe helped. I'll be going back next week! Thank you Dr. Tom!

I went there referred by my primary care doctor the place is nice except for me did not make me…read morefeel any better was giving massage by a machine maybe for some persons is fine but for me was not and after driving all these miles I stop going.

I was referred to this office by my primary care physician. From my initial consultation to my…read morepost-op evaluation, I visited the office four times, and every single visit was prompt and on schedule. The staff was uniformly friendly, and Dr. Wakily was exceptionally helpful and clear. Every step--from scheduling and paperwork to the surgery itself and follow-up care--was handled smoothly. Thank you to Dr. Wakily and the entire team for making a procedure I'd never been through before completely smooth and stress-free.

I had hernia surgery performed several years ago at Coastal Surgeons. I've experienced pain at the…read moresurgical site every time I work out, and it recently got so bad one night that I went to urgent care. I later found out that the surgeon who performed my original procedure had retired. I called on a Wednesday to request an urgent appointment and was told they needed to obtain records from the urgent care doctor first--why couldn't their own surgeons evaluate the problem? I was promised a call back, but received nothing. When I called them back on Friday, I learned the representative I had spoken with was out sick and hadn't informed anyone about my situation. No urgent case handoff to other staff had occurred. From there, I had to deal with a rude and clueless staff member whose main goal seemed to be doing as little work as possible and rushing me off the phone. I eventually got an appointment with a different surgeon outside their practice the following week. When I asked if he needed the urgent care report, he replied, "Why? I'll make my own determination." Between the lingering pain and the thoughtless, incompetent staff, I have taken my care elsewhere. Caveat emptor.

I cannot believe I waited so long. I had been debating taking care of my varicose veins for 10+…read moreyears. The back of my calf and my inner knee had veins that were heavy, ached, hot, and not to mention ugly. My dermatologist recommended Dr. Isadore. After setting up a consultation and learning about my options I had the Radiofrequency Ablation procedure. Dr. Isadore and Sue were very professional and answered a million of my questions. The procedure and follow up visits were quick and easy. I had veins on both legs closed and not even 6 months later they look and feel great! The down sides were the inconvenience of wearing compression stockings and a little swelling/ bruising short term but it was so worth it. I wish I did this 10 years ago.

Dr. Isadore is the most compassionate and educative doctor I have experienced. Instead of having…read morestaff complete all the preliminary work ups and not meeting the doctor until the date of the procedure (as is the case with most doctors today), Dr. Isadore greets you at your first visit, explains the ultrasound process describing what he sees as he proceeds and is open to any questions. He prepares you for what to expect at each procedure and even lets you watch if you so desire. Nothing was painful. The worst part was administration of lidocaine and a few injections for removal of spider veins...but thatlasteonly a few seconds. He constantly asks how you are doing. Sue, the office administrator, is so friendly and welcoming. I am so glad a friend recommended him. If you are tired of doctors with big offices where you feel like just another patient, this is the place for you. You will feel like a member of a family.

I was living with severe scoliosis and it was causing nerve pain that prevented me from doing…read morenormal activities or the strenuous types of exercise I liked to do. Dr. Moazzas literally rebuilt my spine! I have what I call an erector set keeping my spine straight. I am also 2 inches taller. I won't kid you, this was a serious surgery. In fact, there were three in a row. I trusted Dr. Moazzaz based on how professional he and his staff are and the fact that the doctor is a very exacting in all he does and expects his staff, the hospital staff, the home health care staff and the physical therapy staff to follow his instructions for getting the best post operative results. Dr. Moazzaz has a calming and friendly presence while keeping a very professional demeanor regarding the patient's issues. He and his staff carefully explained what I was getting into. I won't kid you, this surgery is very big. the first two weeks post surgery were the hardest, but the doctor and staff made sure I had the appropriate medication to help me make it. I am eight weeks out from that surgery. I have been walking four miles a day since week four, and have just started physical therapy. The pain I felt before surgery is gone. All my clothes fit me and I'm extremely happy with the results. A full recovery will take time, but I'm a very determined person who stays active. The most important advice I can give is to keep moving after the surgery. If you are sedentary, it's not the doctor's fault that you aren't getting better.

I did not have a good experience with Dr. Moazzez. I went to him because of pain between my…read moreshoulder blades, but he diagnosed it as a cervical disc issue, even though my neck wasn't hurting. He performed neck surgery on me, but after the operation, not only did the pain not improve, it got worse, and I developed new symptoms such as tingling in my tongue and hands. When I went back to him, he said the real problem was with a vertebra between my shoulder blades, which was clearly visible on both my X-ray and MRI from the very beginning -- and he had seen those images. Because of his misdiagnosis, I spent around $7,000 out of pocket (in addition to insurance) and was out of work for three months. At my last visit, he admitted the issue was with the vertebra between my shoulder blades but told me it's better not to have another surgery. Now, on top of my original pain, I also have neck pain and tingling in my hands and tongue. Overall, this was a very disappointing experience.

I have found Drs. Etedali and Ajir to be attentive listeners and effective communicators. I trust…read moretheir specialist referrals, which resulted in diagnosis other specialists missed. Drs. Etedali and Ajir treat the whole person, not just the symptoms. I have been a patient of theirs for over ten years. NW

I had a truly terrible experience with this doctor. He was condescending and dismissive about many…read moreof my concerns, including with respect to conditions for which I have received a prior diagnosis. He routinely failed to have my Rx's filled unless I followed up with him multiple times - I've never had this issue with a doctor. On one occasion, his failure to timely call-in my Rx resulted in my having to wait 45 days to have it refilled due to a nationwide shortage (the pharmacy confirmed that had he called it in on-time, I would have had no issue). The last straw occurred most recently, in which it took 7 days after an appointment for him to call in the Rx for a medicine (for which lack of access could be life-threatening), despite following up with his office 3 times and them failing to call me back after saying they would. It wasn't until I stopped by in person that he finally filled the Rx. This office was an absolute nightmare.

Everything was great nice staff got me in and out with no issues and my prescription was ready…read moreright away. This is a place to come. We were on vacation and away from our home. Thank you to everyone!

I was seen on time! The MA and provider were authentic, competent, and caring…read more The medical options suggested took effect immediately!