My last car was a wreck. It started doing this cute thing where it wouldn't start when it was under…read more50 degrees in the morning, unless the sun directly shined on the hood. I went to several mechanics trying to get an answer. They kept giving me lists of things to fix. The costs were adding up. The repairs weren't fixing the problem. I went to P3 on the advice of a wannabe amateur mechanic, who used to deliver parts to the store. He told me they were honest people who wouldn't try to jerk me around. The first thing they did was tell me they would wait to look at my car until the following morning, when it was going to be cold so they could see first hand what was happening. They would not diagnose without seeing what was really wrong with the car. No other mechanic did that. Ultimately the repairs to my car weren't worth the trouble, they would cost more than the car was worth, so I sold it. But I'll be back at P3 the second my car needs something more than an oil change.

P3 Automotive cost me over $1800 to correct their errors in work done on my suspension. This…read moreincludes $943 that P3 charged for installation of coil springs and struts, which was done incorrectly in spite of my explicit, specific instructions on how to do it right. The springs were installed on the wrong end of the car. The mechanic was probably stoned or hung-over. P3 turned the car back over to me and charged me as if nothing was wrong. Anyone with any mechanical sense should have known something was wrong, as the rear end was much higher than it should have been, and the front much lower. Months later I found out that the rear springs were on the front, and not supporting the engine compartment. I blew out two new front struts because of the excess weight on the front struts. I had to buy and replace two front struts, as well as pay another mechanic to reverse the coil springs correctly. At another time, P3 charged me for a re-manufactured rear brake caliper, which it turned out was never installed. They reused the old one with new springs. Charged me over $350 for that rip-off. Avoid this outfit unless you have money to burn!

I promised I'd give this place a review, and now that it has been two weeks since the folks at…read moreProfessional Auto helped me out AND given that my car's A/C still works, here it is! I visited Professional Automotive partly because it was located close to where I work and partly because Furrin advised that their shop doesn't work on Nissans as frequently as their other location (PAC on Gaines Street). The service writer at PAC was friendly enough, he gave me a reasonable quote over the phone to have my A/C recharged (assuming that was the problem). I dropped it off, walked to work, and after not receiving any phone call as to the status, I gave them a call to inquire how it was all going. The gentleman said all was good and that he was just about to call me to come on by and get it. He was fine with me coming to get it later (at the end of my work day). The total bill was a bit higher than we had discussed on the phone (from $90 to $115) but he explained that my A/C was completely dry and they went through more supplies than anticipated. No problem, I was just happy to have cold air again. Upon entering the vehicle, I turned the A/C up to full blast and waited five minutes...and the entire five minutes I was being blown by HOT air. Ugh. I went back in, the service writer came out, verified that sure enough, whatever was causing the air to turn cold had either leaked out or..well I couldn't say for sure what had happened. He apologized profusely and asked me to bring it back the next day since the tech was already gone for the day. Not exactly a convenient option but I didn't have much choice, especially because I'd already paid them all of the money for the original service. He assured me that they would take care of it for no additional cost. I thought, well that sounds great, but if it means a new compressor, I hope that he stays true to his word! LOL The next day, the gentleman stayed true to his word. They accepted the keys and I trudged back to work (praying that my compressor wasn't busted). As it turned out, no compressor problem; just a leak in one of the hoses. They took care of the leak, recharged the A/C and voila! The Z has cold air to this day. I do think that they operated based off of my word when diagnosing the vehicle and that was ultimately the mistake that caused the loss of supplies and required my return trip the next day. Barring that forgivable oversight, I definitely trust these guys with my orangey and would bring it back for service in the future.

Highly recommend this place! They got me in same day, service took less than 20 minutes, and cost…read moreless than $50. It was a simple fix but they got it done fast and with a smile. Thank you!!

Bill and Allan Cayson have been my go-to mechanics and auto advisors for over 25 years. I would go…read moreto them before even considering anyone else. I will get Bill's advice before going somewhere else so that I have some better understanding of the issue. With Cayson's, I know that the issue is fixed or solved and he is extremely fair in what he charges for repairs and maintenance.

Bill is the most fair mechanic who does a great job. He evaluates the situation and will on do the…read morefix that's needed. Been taking my cars to him for more than ten years.

Thank you ! I came unannounced while they were busy , and they fit me in their schedule. My repair…read morewas suppose to take an hour , but they finished within 20 mins before I had to go to class. Mrs. Jones was very polite and Brian is a highly skilled and helpful mechanic. Highly Recommended!!!!

I worked with Brian, one great mechanic (not to mention good person) in my opinion. We were in a…read morerush to get some van work done and were told to go to Jones to fix our issue. When we came in Brian immediately took our van and did some knocking and clanking and confirmed that we needed a new O2 sensor. He wrote down everything we needed, had us get the part from an auto store across the street, and repaired the van all within an hour. Great service, great people, I would trust them if I were you.

I have used Brian and Jeremy for routine service work and major mechanical work on 6 different…read morevehicles over more than 10 years. I have found them very reasonable on pricing and especially knowledgeable on repairs. They are factory trained and I rely on them to keep going.

Was referred by the Matco Tool Distributor. I asked where…read morethey would take their car in Quincy and he referred Scott Brothers. Brian was great and I will continue to take my cars there Great experience

Crooks. The absolute worst. Once upon a time it was a great place under different management. I…read morebrought these crooks an engine stalling problem, but it was only fixed temporarily. I had to keep bringing the vehicle back to them with the same problem, though they kept charging me more each time with bullshit excuses. Finally, the fourth time they charged me again and allowed me to drive off in a vehicle in such dangerous condition that the engine caught fire and resulted in total destruction. They took no responsibility and the manager laughed it off. Previously, during a consultation in the back shop with one of the mechanics, I witnessed the manager carelessly raising another vehicle on the rack right into a metal apparatus that damaged the roof. Do not trust them with your car.

Just keep scrolling for somewhere else to take your car! I brought my car in because it was…read moremisfiring and had a check engine light and I just had them replace the spark plugs and when I ask them to do so I made sure the price of $375 was labor and spark plugs included the man then replied with "yes". Later that day I was busy at work and I go online to pay and it says $652. I payed $652 dollars and I show up after hours and my panels are not installed back in my car and there is a blue shop rag shoved in my engine bay. I never once said I was in a rush to get it back but boy did they seem to be. I dropped it back off the next day and show up again that evening and I'm still missing a piece to my car. The owner offered to pay a $10 Uber ride but nothing toward the $652 I paid and they couldn't even put my car back the way they found it.

Hello, thank you for the great service. I was not sure how our family car was going to get fixed…read morewhen it stopped working. C & W Clark & Williams were a great team and they listened to my suggestions about what could be wrong with our family car. They also came out to the house and the price was reasonable. The car was fixed within hours of their arrival. Thank you so much for helping us!

They arrived at the house at designated time, the price for my brake job was very reasonable.read more

This happened to be the closest repair shop to me when my car started having trouble, and I am so…read moreglad it was! The guys at pioneer brake and auto were fast and effective! They also charged me a fair rate (I've been ripped off before and now I always google the cost of parts to make sure that doesn't happen again). If I ever have car trouble again I will be bringing my car here, and I suggest you do the same.

I've been using these great folks for years and have always been very pleased with their work and…read morethe fairness of their prices.