had CVS send a refill request 3 times over several days. No response from provider. called the…read moreoffice and was dropped on hold several times by the receptionist Robin. bad service. Then they said I had to be seen in the office to get a refill. No thanks. It's allergy medicine I can buy myself. Smh

I was referred to Dr. George Melnik in February 2023 by my surgeon. I found Dr. Melnik to be…read moreknowledgable beyond just his specialty, refreshingly candid and direct, and practical. He explained what was going on and why he was recommending the treatments he prescribed. He is highly intelligent and up-to-date on the latest medical information and research. He also has a bit of a dry wit that I appreciate. His medical assistant and office staff are personable and professional. I got really sick in June and my PCP APRN just wasn't sure so she sent me back to Dr. Melnik. The treatment he prescribed helped but I just couldn't seem to get better so I was just back again. He got right to the root of the (new not continuing) problem. Figured it out with a thorough exam and explained what was going on and how best to treat it. You don't have to like your doctors but it helps. I highly recommend this ENT specialist.

Dr Taddeo is an excellent, caring Dr who takes the time to actually listen to you and your medical…read moreissues. If he doesn't have the answer to your questions at the time he will definitely have the answer by the end of your appointment. Your health care is definitely the number one priority to Dr Taddeo and his wonderful staff.

I would give no stars if I could. I was looking through some old reviews and came across this…read moremonster's name. It was years ago I went to her, and when I went in for my physical, I asked if I need to get up on the exam table. She said that wouldn't be necessary. Right, that wouldn't be necessary. A minute later, an older man and I believe his wife stormed into the room and started speaking in Polish with the doctor. They left a moment later. Glad I wasn't up on the exam table just then! I said that I was feeling a little bit depressed and wanted to see about getting medication. She said I would have to see a psychiatrist, but that I may have to wait a while for an appointment and " hopefully you don't commit SUICIDE before that" and chuckled. Yes, really, a doctor looked me in the eye and joked about me committing suicide when I said I was depressed. Never, ever go to this unprofessional piece of shit.

Never again!! Very unprofessional receptionists. Comes off very condescending over the phone when…read moretrying to get an answer on why you're calling them. Went just to get a doctor's note for work. Waited in the patient room, not the waiting room , for 45 minutes before the doc got to see me. Heard him chattin & laughin it up with another patient that entire time. I Even heard an upset client that just came in saying to the receptionist, "why did you hung up on me? I wasn't done talking to you!" Also after when some would call in and finished the conversation, both receptionists would start talking negatively in Polish about the caller. Yes, ALL of this from the patient room I was in. The doc is a character indeed. Homeboy was a lil annoyed that i took some over the counter meds. He was shocked that it alleviated my problem even though it was a small dose. So what does he do next? He decides to write out a prescription!! Yea..like imma gon take something he just said may cause a hole in my stomach if my body doesn't react well to it..smh. So, if you want to feel degraded by the receptionists & want to see what you get behind door number 1, by all means knock yourself out.

All I can say is wow. Care, bed side manor, explanation and eventual surgery are top notch. Shout…read moreout to surgical center in Cheshire, staff there are great. Well into recovery and every day better and better.

The butcher of New Britain. Why this incompetent 'surgeon' is allowed to continue to operate is…read morebeyond me. His total lack of concern for the patient is clear. Made one leg almost an inch longer than it had been and his solution was to operate on a perfectly good hip to make the other one an equal length. I have been in terrible pain for the three years following his hatchet job, have done PT, have had shots, have been on meds and NOTHING works. This clown ruined my life and I just know there is a special place in hell for this uncaring POS!

The doctor i saw is wonderful, but the office management not so much. I had to wait 45 minutes to…read morebe seen for 5 minutes. Someone from the office could have called and let me know to come in 45 minutes later, since they knew they were running late. No consideration for the patient's time.

I been a patient of Starling Physician Practice for many years. The Doctors and Staff are…read moreWONDERFUL. I just recently had surgery in the last few weeks on my back. The doctor who preform my surgery was Dr. Osman. He made me feel COMFORTABLE about my upcoming surgery. He is so PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS AND PLEASANT ALONG WITH THE STAFF. His bedside manner is what every patient wants to experience. You want to feel comfortable and if you express problems or concerns, you want to know that your doctors are listening and act on the issues you are having. Your facility is a place where someone can go and get their medical issues addressed and taken care of. Please keep up the GOOD WORK WITH YOUR DOCTORS AND STAFF. THANK YOU. Linda A. Nicholson

This place will let you rot before they see you on an emergency basis. My husband has been a…read morepatient of this practice for over 30 years when Dr. Weinberg started the practice. One day he had an acute bout of dizziness, loud ringing in his ear and severe nausea. I called the office to see if I could get him in. I told them his symptoms and stated how sick he was. They then told me that he could not be seen for a little over a month and a half. That he needed to have a hearing test first. I said he can hear just fine,, this is an acute thing and can a doctor at least look in his ears?! The woman on the phone said NO it is standard protocol to have a hearing test first to determine the cause. She then said to go to a walk in clinic. We had no choice so that is what we did. They basically gave him pills for dizziness because they were not equipped to check him out like an ENT doc would. His symptoms subsided a little over the course of a week, but he never completely got rid of the dizziness. Three weeks later it happened all over again. I called again and said he needs to be seen because this is twice in less than a month that this has happened. Again she said we have no openings until the appointment which was still over a month away. Complete lunacy!! Then four days before his appointment that we waited so long for, we get a letter in the mail stating that we needed to call them because they needed to reschedule the appointment!! Fist of all,, they couldn't call us? They send a letter for us to call? When I called, she said that they had to reschedule do to being down to only one audiologist and it was yet another month before he could be seen!! I said what??!! Really?! You let your patients suffer this long?? And now even longer?? I then said to the receptionist to completely take my husband off the list and also as a patient and that I was going to find another ENT office that cares about their patients. And I did. And they got him in in two days. What doctor cannot even take 10 minutes within a two month span to even check their patient's ears? This was a complete waste of time on my husband's part feeling awful for almost two months straight. And nothing but complete aggravation on top of it!! I would give no stars if I could. Go find yourself a more caring office.

My 93 year old mother had a small stroke 3 weeks ago. She came home from the hospital and she said…read moreshe could not hear very well. I called Ellie Kartsen and she said to to bring them right down and she would be able to look at them. I waited in the parking and within 20 minutes she cleaned the aids and my mother was able to hear again. Great service with a smile. My mother had a set back from her stroke and she back in the hospital again and she was sent to a rehab facility. When we called the rehab facility about bring up batteries for her hearing aids, they said she only had the right not the left. Again I called Ellie and said the hospital lost the aid and we needed to order another left. She said it was not so easy to order one without her coming in for testing and that was not possible at this time.Ellie called the factory and was able to pull off a miracle and ordered another hearing aid for my mother. Ellie has gone above and beyond with her professionalism, service and compassion for her patients.

This is a great group of people!Doctors are amazing!!Doctor Czekai is the best and the…read morereceptionists are very nice!

We have been with this group since my teens were newborns. Always patient and helpful. Appointments…read moreare easy to make and if your dr isn't in, they will schedule you with another.

very good doctors but the worse run administrative office I have ever experienced in my life .i am…read morea long time patient and can fill a book with issues relating to their operation. my Doctor had to cancel all his appointees the other day and called me and his other patients to reschedule. I have been trying to reschedule my appointment and all I get is music to listen to regardless of what time I call. no box to leave a voicemail message for my Doctor . in this age of hi tech it is hard to believe that they have not spent the time or money on administration and staff development. I have referred many friends and family members to the practice and almost all have had unfortunately the same experience.

Two stars for good doctors. Front office staff is horrible. Its like pulling teeth to get anything…read morefrom them. Impossible to make appointments because its hard to get through to the front office staff. Put on hold for long periods of time. Disconnected calls. Takes multiple calls and weeks of waiting to get any paperwork from them. All around frustrating.

Top notch experienced surgeon with a great bed side manner. I highly recommend him for joint…read morereplacement surgery. He performed a full right knee replacement recently and will do my left knee in a couple of months. Dr. Carangelo came highly recommended to me by several people, and I am so happy he did. My experience was wonderful from start to my post-op today. I'm doing really well thanks to a superb surgeon like Dr. Carangelo.

WORST PLACE I HAVE EVER BEEN TO. I swear, I thought it was a joke. They made me wait over an hour…read morefor my appt. there were 13 other people in the waiting room with the same appt time as me! I couldn't believe it! There were a total of 36 people in the waiting room. And everyone was irate. And the worst part is, that this wasn't just a 'bad day'. From talking to people, I came to learn that it was normal. But people were saying that they needed a follow up and figured they would go back, hoping their previous disaster wait time was a fluke...not the case. And the receptionists and dr had NO EXCUSE! I will NEVER go back.

Kept us waiting 1.5 hours, took X-ray of wrong arm, provided improper brace for the situation and…read moreinstalled upside down and backwards and didn't even look at the injured arm. Poor bedside manor. Needless to say we found a new doctor who is wonderful.