This place will let you rot before they see you on an emergency basis. My husband has been a patient of this practice for over 30 years when Dr. Weinberg started the practice. One day he had an acute bout of dizziness, loud ringing in his ear and severe nausea. I called the office to see if I could get him in. I told them his symptoms and stated how sick he was. They then told me that he could not be seen for a little over a month and a half. That he needed to have a hearing test first. I said he can hear just fine,, this is an acute thing and can a doctor at least look in his ears?! The woman on the phone said NO it is standard protocol to have a hearing test first to determine the cause. She then said to go to a walk in clinic. We had no choice so that is what we did. They basically gave him pills for dizziness because they were not equipped to check him out like an ENT doc would. His symptoms subsided a little over the course of a week, but he never completely got rid of the dizziness. Three weeks later it happened all over again. I called again and said he needs to be seen because this is twice in less than a month that this has happened. Again she said we have no openings until the appointment which was still over a month away. Complete lunacy!! Then four days before his appointment that we waited so long for, we get a letter in the mail stating that we needed to call them because they needed to reschedule the appointment!! Fist of all,, they couldn't call us? They send a letter for us to call? When I called, she said that they had to reschedule do to being down to only one audiologist and it was yet another month before he could be seen!! I said what??!! Really?! You let your patients suffer this long?? And now even longer?? I then said to the receptionist to completely take my husband off the list and also as a patient and that I was going to find another ENT office that cares about their patients. And I did. And they got him in in two days. What doctor cannot even take 10 minutes within a two month span to even check their patient's ears? This was a complete waste of time on my husband's part feeling awful for almost two months straight. And nothing but complete aggravation on top of it!! I would give no stars if I could. Go find yourself a more caring office. read more
