So bad! First the Blonde nurse injected the filler (under…read moreeye Restylane) at the wrong place and made me look like a zombie, but when I ask to have it redone by the doctor ( very tall, tanned; curly short brown hair), he injected something to numb it, prior the filler injection. I woke up next morning with severe red bags under my eyes, looking like balloons ready to burst! I called them and send pics. The doctor had to prescribe me several meds to heal. I had this filler done tons of times without any problems! Never again with them! I wish I could add a picture of myself to show you what they did!

DO NOT LET THEM TOUCH ANY PART OF YOU!!!…read more They owe me so much money, I had to contact my bank to dispute the charges. My bank informed me that these disgusting scam artists have not responded for over a month & that they'll probably wait until the last day to submit any records. I have text message exchanges between the office managers and myself stating they'll refund me, pics of the complications that they never fixed per they're request & phone records. I hope that OSHA, BBB & every other agency goes after them...arrests the "doctor " & lose all licenses. I'm also going to contact http://www.mbc.ca.gov/Consumers/Complaints/ Allergan & the other pharmaceutical companies to inform them of this. Someone has got to put a stop to them once and for all. I hope that everyone else does as well.

The office is beautiful, very clean and calming with an incredible view. I come here for Botox and…read moreit's always a great experience. Melinda is warm, easy to talk to, and really listens to what you want. She has an incredible eye and such a precise, thoughtful approach. You can tell she really cares about her work and her clients, and it makes all the difference. I'm so glad I found her.

I have been going to Melinda for almost 10 years now and I have been loving it. First of all, in 10…read moreyears, I have never waited ONCE. I expect to wait just based on how common that is in general, but she schedules her clients in a way where your time slot will always be honored TO A minute and you will never feel rushed. I noticed that over the years and appreciate it. And "how you do one thing is how you do everything" is very true with Melinda. Very knowledgable, very precise in her work and always honest about anything you ask her. I've done laser hair removal on most of my body and also lip and chin. I have also done a lot of skin tag removals. Both of those procedures were always painless and effective. Also I have had IPL lasers many times and my skin has significantly improved. Anything I have chosen to do so far was the right choice with her. I'm 42 years old and haven't done injectables yet, but if I ever decide to go for it, I will ONLY use Melinda because of her eye for the aesthetics, her precision and her dedication to safety. I truly love going to her and this review is long overdue!!!

DO NOT TRUST ROXBURY INSTITUTE! I believe Jamie especially has repeatedly shown BAD-FAITH,…read moreUNETHICAL, GREEDY, DECEPTIVE, MANIPULATIVE, MISLEADING and COERCIVE conduct and tactics that are primarily focused on keeping your money and not refunding you for what I consider a botched cosmetic result with even hard bumps under the skin that Dr. Ahdout had to manipulate which was painful. The focus should be on transparency as well as patient's health and well-being - not GREED. They also violate boundaries. Dr. Ahdout gave me her word that Jamie would not contact me further. Yet, Jamie contacted me despite my numerous written and verbal requests to cease contact. I believe I may be able to file a police report for harassment. Additionally, I believe Jamie even went as far as providing DECEPTIVE MISINFORMATION about matters that can affect health in further attempts to not refund me. I believe this is highly unethical and concerning conduct especially for a dermatologist office. I am posting this review after multiple attempts to resolve this matter. I left a message and sent emails the first time and I did not receive a call from Dr. Ahdout. The same thing happened a second time. I posted a review the first time and Jamie called right away so I removed it. When I went in to show Dr. Ahdout the result of her work - I felt gaslit because she was questioning me as to why she would do a job like this. She again asked on the phone yesterday as what I think happened - a question she herself should answer. She then said there are no before and after photos. I reminded her AGAIN that I have before photos on my phone that her own assistant took. Dr. Ahdout then asked if I would agree to a credit. I declined. She then said that they have a "policy" that once a patient asks for a refund they can't return to the office. I informed her that I would not want to work with a business that has punitive policies. I believe both her conduct and Jamie's conduct revolved mainly around keeping my money. When I first brought up the refund, Jamie immediately became aggressive on the phone and used what felt like patronizing repetition. She kept repeating my name aggressively as soon as I mentioned a refund, which felt like an attempt to cut me off and silence me. Jamie even went as far suggesting that the tightness was "normal". She even pointed to her face claiming she felt the same. I knew the tightness was not normal. When I asked Dr. Ahdout, she confirmed that it was not normal. I do not appreciate being gaslighted or having my concerns normalized as though this is something I should simply tolerate. This involves health and providing misinformation to patients can have great liability. Jamie also asked if I would want to do a correction. I declined. I noted in my review and also in an email to Dr. Ahdout's as well as during her call yesterday that I do not want to interact with Jamie at all. Dr. Ahdout GAVE ME HER WORD that she will call me back herself. Dr. Ahdout did NOT keep her word. Instead Jamie called and went back and forth attempting to claim that it wasn't 2 items I purchased and it was 1.5. She said Dr. Ahdout said there was "a confusion" and it was 1.5 items. I informed her that's false. Besides Dr. Ahdout's own prior confirmations - the invoice is more than clear. I explained, again, that Dr. Ahdout confirmed with me TWICE, once in front of her own assistant in person and again on the phone yesterday, that it was 2 items. Jamie went back and forth for at least 10 minutes arguing. I kept asking her to ask Dr. Ahdout. She refused 3 times and continued to argue. I kept mentioning what I paid for. She finally checked my invoice although she had ALREADY SEEN my invoice as she is the one who charged me AND even emailed it to me. She FINALLY agreed it was 2 items. I believe these practices are EXTREMELY DECEPTIVE and GREEDY. Then Jamie said their "corporate" is going to send me an email to sign "a form". I told her I'm not signing a release form as I need to see another doctor. Patients should not be forced to sign a release form to receive a refund. Jamie said their corporate "requires" this and that they will contact me. AGAIN, she displayed a pattern of violating boundaries and as soon as I would say their corporate did not have my consent to contact me - she would BLATANTLY REPEAT they will contact me. I informed her that at this point I have to do a full chargeback on the 2 items. I contacted my bank and did a full chargeback on the agreed upon amount. If they create ANY extra emotional distress and dispute the chargeback - I will immediately involve my counsel without further notice and use ALL legal remedies to not only obtain my money in full, but to also hold them fully liable for all damages including corrections needed and the emotional distress caused related to this matter and their conduct. I will also expand my online review to other platforms as I see fit.

Dr.Ahdout is so kind, genuine and intentional in the way she practices medicine. She is a great…read morelistener and I really feel like we are on the same team when discussing my/our goals whether it be medical related or cosmetic. I am grateful to have found her.

The service is very good. I have always had a great service hear for all the treatments I do. I…read morehave done laser hair removal, IPL, Pico, microneedling, bbl, morpheus 8, emsuclp, and many others. I have done them on face and body. I am currently 37 year old man and my skin feels great.

My procedures are so comprehensive and the staff especially Jada are so detailed and thorough!!!…read moreLove the place

tldr; great results, not the most relaxing experience…read more Jess is very friendly and seems to be very knowledgeable. When receiving the treatment, it did feel more "clinical", in that Jess seemed to inspect my skin and know exactly what treatments to do, but the "how" was a lot less of a priority. For example, putting things on my skin in a rushed way or needing to leave the room multiple times to get something for the treatment. I didn't mind this, but wanted to flag for people who are seeking a quiet, relaxation-focused experience. The hydration facial immediately had my skin texture feeling much smoother. After a few days, the extractions really helped clear my breakouts.

Decided to try a new place where I can get my skin fresh and clean again, and was super happy with…read moremy visit at Jess's! Office isn't hard to find, street parking nearby- I was late like 10 minutes but Jess was understanding. Very friendly and very pleasant, I was surprised I had so much build up around my nose area lol oops, but came out of the treatment looking great, my face wasn't red at all. Will definitely come back and try different treatments- thanks for the great experience!

I've been seeing Dr. Behroozan for many years and have always been extremely happy with his…read morepractice. He is incredibly knowledgeable and takes the time to thoroughly explain what he's doing and why, which I really appreciate. I never feel rushed, and he always walks me through the next steps in my treatment so I feel informed and comfortable. His office staff is also wonderful -- professional, friendly, and very courteous every time I visit. They make the whole experience easy and welcoming. One thing I especially love is that they send convenient text reminders for appointments, which makes scheduling and keeping track of visits so much easier. Highly recommend!

The Perfect Blend of Knowledge, Compassion & Skill with Expert Hands - Dr Daniel Behroozan…read moreProvides Skincare Surgery & Treatments With Grace & Exceptional Results! When it comes time to have any type of more immediate skin health treatments or surgery, you want to make sure that you are in the hands of an expert in their field, who has the eye of an artist with the skillset of a master craftsman. After over 8 months of research and reading hundreds of patient testimonials, I was lucky enough to find Dr. Daniel Behroozan at The Dermatology Institute of Southern California with offices in BH and Santa Monica. From skin checks to biopsies to sometimes stressful surgeries, Dr. B and his staff treated me like I was important, and that my case mattered. Not only did the doctor explain everything in detail, but he also answered my many questions, and his office staff did everything possible to keep me calm and comfortable. So, everyone there was friendly, yet wonderfully professional at the same time. And to add to this overall doctor-patient experience, Dr. B. has a great sense of humor and had me laughing many times throughout my procedure, plus he even put on Coldplay for me to chill out to, during surgery and stitch-up. So, talk about a personal touch, yes indeed. With more treatments to come for me, it's such a great feeling to know that Dr. Behroozan and his PAs and office staff are now on-going medical members of my Los Angeles A-Team for Skincare Health, Wellness & Surgery, whenever needed. Thank you, Dr. B.!

I got my second massage with Junny yesterday. It was a deep tissue and I felt properly lobbed…read moreafter! He's such a wonderful masseuse. I've had a relaxation massage with him before and that was heaven! Also, he's funny ( which helps esp when it's deep tissue!). Asia and Adam at the front desk were super helpful and sweet with the check in process and they helped me find the right option so I could come back for a few more visits with Junny! Great experience.

I love this location! I had the most amazing massage by Mo and the friendliest guest service from…read moreAdam. Both Mo and Adam were extremely friendly and attentive. Mo checked in with me during my massage to ensure I wasn't uncomfortable with how much pressure she was applying. I had a lot of knots and she was able to get a lot of them out without being overly aggressive! Adam has the most angelic energy that you can feel as soon as you walk in. He made every step of my check in process seamless and I found myself wanting to stay longer just to enjoy his kindness. I can't wait to get my next massage and hope to see both Mo and Adam on my next visit.