We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

Inventi Service delivered timely tune-ups at a very reasonable price. The communication was clear,…read morethe work was thorough, and our home was treated with care. Our technician, Yuriy, was exceptionally professional and polite. He kept us updated on his arrival time, wore shoe covers throughout the visit, and was extremely gentle when accessing household fixtures. We wouldn't hesitate to call Inventi Service again for our HVAC tune-up in the spring or recommend them to others.

I had an extremely disappointing and unsatisfactory experience with Inventi Service. Their…read moretechnician, Yuriy, came to my residence on Oct. 5, 2026, to perform a diagnostic and tune up on my heating system and a diagnostic on my AC system which was not working. Upon his arrival, Yuriy stated that Inventi Service did not work on electrical heating systems and, so, he refused to perform a diagnostic on mine. Then, because he was not able to figure out how to power on my AC system, he did not perform a diagnostic on that either. Despite this, he then had the nerve to bill me for those services that he had not performed! When I reported all this to Andrei, the owner of Inventi Services, much to his credit, he immediately apologized and asked what he could do to "make things right." When I replied that he should refund the payment I had made, he did so immediately and for that I am most appreciative.

Had them come in to fix our very loud heat valve leak after having another company tell us it is…read morefine. I can not say enough good about this company. Two problems in two weeks fixed quickly, professionally, and affordable. We will be contacting them for a contract for yearly furnace work!

Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

11/2022 Hired Prestige Air anew for my HVAC replacement and…read moreas was my experience with the furnace replacement two years ago, everything went smoothly from permit request, job schedule, actual work on site, and inspections. They work site was kept organized and everything was clean and disposed without issues. And same with Fatima and Nicole last time, working with Marylyn on payment and schedules and follow-ups are always a pleasant experience. Thank you again. I have referred you on NextDoor and I wish Shadi nothing but the best. 11/2020 Just had my 30+ year old heating furnace replaced by Shadi's team. Everyone in the group was a pleasure to work with. From initial visit by Paul, to installation by Fernando, and follow-up by Ahmad, the experience was above and beyond. The work is completed in a day and work site is cleaned up nicely afterwards. Lastly, reaching out to Fatima and Nicole for questions and follows up are always met with courtesy and promptness. Thank you Shadi for a great team and for the wonderful service.

Called for an estimate on a annual maintenance contract for my commercial building. Tech arrived…read moreand said he didn't need to see the roof top units. He would email me a review and contract in 2-3 days. That was 3 weeks ago. If your not going to follow thru, drop me an email and say so. I guess either they are not interested or incompetent? Bad business practice.

Very honest company. They don't replace what can be fixed. Fixed a nagging HVAC issue. Had a large…read morecompany come out and tell me my 7 year old system needed replacing for a whopping 17k. I knew that wasn't right but all these big companies don't trouble shoot, they just sell. Facebook recommended Brighton. I spoke to Lisa and requested a quote for a new system. She heard the history of my repairs and insisted she have someone look at if first. Glad she said that! The repairmen were stumped. Said nothing was wrong with the unit. But they took the time to really talk to me. Through that convo we diagnosed the issue! It turned out my roofers didn't set the new attic fan to the right setting. Rich fixed that and also explained how to troubleshoot issues for future repairs. He told me what can be fixed and what can't. Super honest guy. They're a little pricier than my old company but they're a lot more honest so I'll go with them. Honesty counts and is rare.

Outstanding response time and service. Fairly priced and excellent workmanship…read more Don't hesitate to reach out to them for maintenance and servicing your heating and AC equipment.

prompt, courteous and professional - cam out right away to elderly parents house and took care of…read morefaulty outdoor spigot. Good communication and follow through !

My heroes! My boiler broke down during the weeks of 20 degree weather. They answered my call on a…read moreSaturday, came out within an hour, diagnosed the issue AND had the part and fixed it. And were even prepared to loan me space heaters if they couldn't fix it immediately. Reasonable prices too, especially for an emergency on a weekend. Highly recommend!

Legacy installed new Bosch heat pump heating and air conditioning systems as well as a Rheem hot…read morewater heater in my lake house. His workers that he claimed graduated from HVAC training school, did not know what they were doing. Charlie was not much better. He advertises himself as a licensed expert HVAC installer, but he did not know how to wire the Bosch system. He claimed it was a new model, and he had not installed it before. After we had no heat in the sub-freezing winter temperatures, he had to call the company for step-by-step instructions. The noise level of this system is unbearable and sounds like a wind tunnel. We have to increase the volume on the TV when the heat kicks on. In October he promised to install a noise reduction system in the attic (at my expense). It is now June and I am still waiting even though I have asked him numerous times when he is coming. He says we live too far away. Well, he shouldn't have taken the job if it was too far to travel to our property. The service has been terrible. At this point he will not even return my texts and calls to schedule the spring maintenance which was included in the price. Needless to say, I do not recommend this company for any HVAC work. Months later I found out he closed the business and moved out of state! How do these people sleep at night?

My ceiling is leaking from the central air conditioner he installed and he has ghosted me won't…read moreanswer phone class or text messages

Recently, we had a replacement central AC unit installed by Chapman, and the entire experience was…read moreexcellent from start to finish. As I noted, "the whole experience from start to finish was excellent," and I want others to know how professional and reliable this team is. Lisa Odee helped identify the ideal unit for our home, and the entire staff -- Ryan, Melissa, Austin, and Ryan -- went out of their way to ensure a smooth installation and a strong warranty-backed system. Their professionalism and attention to detail were outstanding. If you need plumbing, air conditioning, or heating services, I highly recommend Chapman in Cranford, NJ.

I am on about day seven of no return call to discuss a potential job that they provided an…read moreestimate. And I have followed up with them. I guess they don't need the work. I'm also not happy that apparently a private equity company has been buying up plumbing and HVAC companies and not allowing me to deal with First Choice like I normally do.

Jonathan is a rare breed of technician who knows his stuff thoroughly, is incredibly helpful, and…read morewon't rip you off. We were having a problem with our Suburban PTAC unit, and Jonathan scheduled a FaceTime call with us to help us diagnose the issue, even before coming out for a service visit. He saw that we were pretty handy, and explained to us various things to try ourselves that would either diagnose or fix the problem. Later, while continuing the discussion with Mike, we were able to diagnose the problem and realized we could fix it using parts from a spare Suburban PTAC unit that we had in storage. Indeed, it was a quick 10 minute repair that I was able to do myself while at home, and now our heat works again! I really respect the non-patronizing, helpful attitude that Jonathan and Mike had, and that they were willing to give me the information I needed to figure out what was wrong with (and even fix) our PTAC. I'll definitely be calling them again for any HVAC job, big or small.

worst company ever out of my own experience I've been trying with them for over 8 months to finish…read morea job and nothing has happened yet, they give you that sweet talk at the beginning until they collect the money upfront , once you pay them they don't pick up the phone and if they pick it by mistake they keep telling you next week, it's been going on for 8 months and they haven't finished the job they got paid for , worst company ever never use them out of my own experience, I even offered them to pay extra money just to finish the job you started and got paid for it and nothing my permit about to expire and they haven't close it yet , worst company ever never use this company