1. JDS HVAC Service

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Westfield, NJ

JDS HVAC Service

5.0 (2 reviews)
Open • Open 24 hours
Updated over 3 months ago

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2 years ago

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Joseph S.

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14 years ago

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Legacy installed new Bosch heat pump heating and air conditioning systems as well as a Rheem hot…read morewater heater in my lake house. His workers that he claimed graduated from HVAC training school, did not know what they were doing. Charlie was not much better. He advertises himself as a licensed expert HVAC installer, but he did not know how to wire the Bosch system. He claimed it was a new model, and he had not installed it before. After we had no heat in the sub-freezing winter temperatures, he had to call the company for step-by-step instructions. The noise level of this system is unbearable and sounds like a wind tunnel. We have to increase the volume on the TV when the heat kicks on. In October he promised to install a noise reduction system in the attic (at my expense). It is now June and I am still waiting even though I have asked him numerous times when he is coming. He says we live too far away. Well, he shouldn't have taken the job if it was too far to travel to our property. The service has been terrible. At this point he will not even return my texts and calls to schedule the spring maintenance which was included in the price. Needless to say, I do not recommend this company for any HVAC work. Months later I found out he closed the business and moved out of state! How do these people sleep at night?

My ceiling is leaking from the central air conditioner he installed and he has ghosted me won't…read moreanswer phone class or text messages

Chapman Bros. Plumbing, Heating and Air Conditioning - Tom Swick, George Oliphant of George to the Rescue and Bill Schinestuhl, Tom & Bill owners of Chapman Bros. Plumbing, Heating and A/C

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Recently, we had a replacement central AC unit installed by Chapman, and the entire experience was…read moreexcellent from start to finish. As I noted, "the whole experience from start to finish was excellent," and I want others to know how professional and reliable this team is. Lisa Odee helped identify the ideal unit for our home, and the entire staff -- Ryan, Melissa, Austin, and Ryan -- went out of their way to ensure a smooth installation and a strong warranty-backed system. Their professionalism and attention to detail were outstanding. If you need plumbing, air conditioning, or heating services, I highly recommend Chapman in Cranford, NJ.

Since the ownership changed, something about the company changed. I called to ask for garbage…read moredisposal repair, since I had one installed with them before. I just found out a corporation bought the company. At the same time, I asked for an HVAC service guy to come out to get an estimate on central AC. They were supposed to send 2 groups of people together between 8 and 12 in the morning. They called in the morning to say it would be in the afternoon instead. The garbage disposal was repaired because a plumber came. And the consultant for central AC never came, and there was no notification. So I called and canceled the AC install consultant. Then the guy came late at night; I told him I'd called to cancel, and he immediately gave me attitude. I will never bother with this company again. The consultant was not professional and gave me a major attitude. Disappointed that the company changed. Now I am going to look for a local shop instead of this corporate company. Also, the price list seems to be very high. While I was talking to the plumber, I realized that this was now a corporate-greed company.

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Jonathan is a rare breed of technician who knows his stuff thoroughly, is incredibly helpful, and…read morewon't rip you off. We were having a problem with our Suburban PTAC unit, and Jonathan scheduled a FaceTime call with us to help us diagnose the issue, even before coming out for a service visit. He saw that we were pretty handy, and explained to us various things to try ourselves that would either diagnose or fix the problem. Later, while continuing the discussion with Mike, we were able to diagnose the problem and realized we could fix it using parts from a spare Suburban PTAC unit that we had in storage. Indeed, it was a quick 10 minute repair that I was able to do myself while at home, and now our heat works again! I really respect the non-patronizing, helpful attitude that Jonathan and Mike had, and that they were willing to give me the information I needed to figure out what was wrong with (and even fix) our PTAC. I'll definitely be calling them again for any HVAC job, big or small.

worst company ever out of my own experience I've been trying with them for over 8 months to finish…read morea job and nothing has happened yet, they give you that sweet talk at the beginning until they collect the money upfront , once you pay them they don't pick up the phone and if they pick it by mistake they keep telling you next week, it's been going on for 8 months and they haven't finished the job they got paid for , worst company ever never use them out of my own experience, I even offered them to pay extra money just to finish the job you started and got paid for it and nothing my permit about to expire and they haven't close it yet , worst company ever never use this company

JDS HVAC Service - hvac - Updated October 2026

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