This was a difficult project. I'm the first to admit that. My Project Manager/salesman assured me…read morethey would communicate well and follow through. I'm 14 weeks into an 8-10 week contract. I reached out to my salesman at 11am today asking for a contact number for the guy who was scheduled to come at 1. My salesman didn't get back to me for 6 hours and the workers never showed up.

We currently remodeled our home & used Artistic Stairs. I would give it 5 stars for the beautiful…read morestaircase they did. But more like 2 stars for their customer service scheduler/ salesman and upper management or lack there of. 5 stars for our installers they were amazing! We hired a general contractor who subbed this job out to do partial work the railing and spindles and small siding. My GC did everything else. If having things done on time and good communication is of importance to you maybe look further. But if you have more than one person calling and hounding the co. To actually get things moving proceed with caution. There was definitely some frustrations that could have been avoided if they cared about customer service. But again the installers & stain guy were amazing! I became a bit nervous after reading many bad reviews but they did pull through when the time came. So I feel a 3 stars is fair & accurate.

We had three separate ironwork projects we needed done -- installing an inside stair railing,…read morereplacing some broken scroll work, and replacing a fence and gate on an upstairs patio. Jordan at Butte Buildouts did a fantastic job on all three. Before I found Jordan, I had one guy quote me an outrageous price and another came out to bid and then ghosted me. Not only was Jordan responsive and helpful, but his prices were completely fair and his work is excellent. I will absolutely recommend him to anyone who asks and would use him again in the future without hesitation.

From the owner: "At Butte Buildouts, we specialize in high-end residential and commercial nonstructural…read morefabrication. Whether it's custom patio furniture or a stair railing we've got the skills and knowledge to complete a wide range of jobs big or small. Our company strives to go above and beyond the industry standard with our fit snd finish and durability. At the end of the day, we are honored that you chose us and without your business, we wouldn't be in business! Thank you!"

We experienced an extraordinary pool remodel with Shasta Pool Remodeling from start to finish. My…read morefirst contact was with Brent whose positive personality puts one in a responsive stance immediately. He laid out a several steps process each step requiring an inspector to follow up and had on hand an array of tiles to choose from. This gave me a confidence where i didn't have to worry of what problems may arise. Compared to two other companies I received quotes in an invoice that pretty much said so much for the floor and so much for the tile but believe me there is much more to be concerned with of items that may need to be added to the cost later and Shasta covered them all in their contract. This included a pressure check, filler valve and skimmer replacement that required a one-foot cut in the pool deck to gain access for the new one that was a major undertaking and included in all remodels and in their estimate. Just for information years ago we had a major pool leak, and it was in the skimmer. The crews were quick, efficient courteous and left the area spotless after each process. The tile person was obviously a real professional that was concerned about details. This was the real deal with no extra cost from the estimate and just a beautifully remodeled pool.

I'd give less than 1 star on Customer Service, Construction, and Warranty Work if Yelp allowed…read more Be very wary of Shasta, you get a ton of promises about premier service, smooth construction, and top of mind follow up. None of this is true. My pool, during the winter, took 5 months to complete, all due to poor construction management. Now that the pool is done, I submitted a warranty ticket for 1 loose tile for decking and 4 dead landscape plants, all within my 90 day warranty. It's been 2 weeks and NO FOLLOW UP from Shasta. So it's evident, warranty works the same as new construction.

The initial process began with Carlos coming out to give me a quote. Very friendly and…read moreknowledgeable. Because of our layout next to a pool he talked me into building a 11x16x9 free standing, closed roof cantilever patio cover. Boy am I glad I listened to him. I couldn't be happier. His quote was on the low side from other companies, but his workmanship was outstanding. His workers were very nice and hard workers. The only downside was I had to wait a week between setting the posts and building the structure. Was well worth the wait. My neighbors all stated how much they like the structure and how well it fits into our area. Carlos also only wanted a $1000.00 deposit where most companies want 50% upfront. I highly recommend his company when getting quotes for pergolas, cantilevers and patio covers.

If I could give this company zero stars I would. We payed over 22K to this company for a RV cover,…read moreand pergola with a water feature that goes into our pool. The water feature has not worked since we had this built months ago. We have asked this company to please come and fix this, as it has not worked and has consistently leaked since it being installed. They have not contacted us back. We have tried contacting them week after week. They answer the phone, then they hear it's for our home and the woman that answered the phone- HANGS UP on us and will not answer the phone call again. Unfortunately, We now have contacted ROC and if they don't call us back to fix this- we will go to Channel 3 on your side next. If you want a reliable company go see Dolphin Pools!!! We sure wish we did and didn't waste 22k ! I will update this review if we ever get their company to stand behind their work/product and come fix something that should have been done correctly the first time.

I had a great experience with Sam the Concrete Man. Kevin and Ramon were fantastic to work with…read more They came out quickly to provide a quote and took the time to make thoughtful recommendations on the best look and functionality of our driveway. Their professionalism and expertise made the whole process easy and stress-free. I'll need additional concrete work in the future and will absolutely be using Sam the Concreate Man again.

Kevin and crew did another amazing job for us by adding a driveway apron/ramp for our RV driveway…read more From beginning to end, they worked hard, communicated well, and cleaned up daily! The end product had our friends and neighbors asking for SAM's contact information almost immediately! Thanks again, SAM!