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    JD's Acrylic Decks

    5.0 (1 review)
    Closed 7:00 am - 4:00 pm

    Services - JD's Acrylic Decks

    Deck construction

    Deck repair

    Deck replacement

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    Shasta Pools - Tile

    Shasta Pools

    (54 reviews)

    I'd give less than 1 star on Customer Service, Construction, and Warranty Work if Yelp allowed…read more Be very wary of Shasta, you get a ton of promises about premier service, smooth construction, and top of mind follow up. None of this is true. My pool, during the winter, took 5 months to complete, all due to poor construction management. Now that the pool is done, I submitted a warranty ticket for 1 loose tile for decking and 4 dead landscape plants, all within my 90 day warranty. It's been 2 weeks and NO FOLLOW UP from Shasta. So it's evident, warranty works the same as new construction.

    WARNING TO CUSTOMERS!!! I contacted Shasta Pools to obtain…read morean estimate for weekly pool service. After receiving the service agreement, I carefully reviewed the terms before signing and had several questions about conflicting provisions. One provision authorizes Shasta to charge customer's credit cards for repairs under $50 without prior customer approval, while another stated that customers would be contacted for approval before repairs were made. I asked for clarification regarding these conflicting terms, as well as several other provisions in the agreement. Rather than answering my questions, I was promptly informed that Shasta was suddenly unable to accept new customers because they were at capacity. I can't say whether the timing was coincidental, but I found the experience disappointing and unprofessional. I believe any company asking customers to sign a legally binding agreement and keep a credit card on file should be willing to answer reasonable questions about its terms before requesting a signature. Read the service agreement carefully, ask questions, and make sure you fully understand any authorization to charge your credit card before signing. I will NOT use Shasta.

    Desert Valley Patio Covers

    Desert Valley Patio Covers

    (5 reviews)

    The initial process began with Carlos coming out to give me a quote. Very friendly and…read moreknowledgeable. Because of our layout next to a pool he talked me into building a 11x16x9 free standing, closed roof cantilever patio cover. Boy am I glad I listened to him. I couldn't be happier. His quote was on the low side from other companies, but his workmanship was outstanding. His workers were very nice and hard workers. The only downside was I had to wait a week between setting the posts and building the structure. Was well worth the wait. My neighbors all stated how much they like the structure and how well it fits into our area. Carlos also only wanted a $1000.00 deposit where most companies want 50% upfront. I highly recommend his company when getting quotes for pergolas, cantilevers and patio covers.

    If I could give this company zero stars I would. We payed over 22K to this company for a RV cover,…read moreand pergola with a water feature that goes into our pool. The water feature has not worked since we had this built months ago. We have asked this company to please come and fix this, as it has not worked and has consistently leaked since it being installed. They have not contacted us back. We have tried contacting them week after week. They answer the phone, then they hear it's for our home and the woman that answered the phone- HANGS UP on us and will not answer the phone call again. Unfortunately, We now have contacted ROC and if they don't call us back to fix this- we will go to Channel 3 on your side next. If you want a reliable company go see Dolphin Pools!!! We sure wish we did and didn't waste 22k ! I will update this review if we ever get their company to stand behind their work/product and come fix something that should have been done correctly the first time.

    JD's Acrylic Decks - decksrailing - Updated September 2026

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