We had an old dryer that stopped heating up and drying clothes. We called Purchase Appliances on a…read morerecommendation to have it looked at and repaired. The first repair man came out and said it needed a new timer. That visit causes $116 we had purchased appliance order the timer and that was another $218. The second repair man came out and installed the timer and the dryer still did not work. He could not find the problem. That visit cost us $175. They sent a third repair man out and he could not fix it either. Could not figure out what was wrong with it. No charge for that visit. At this point, we have $509 in a used dryer that does not work. We headed down to the store to see what our options were. They had a used dryer at their store that they were selling for $300. They gave us $250 credit for our dryer which had a new $200 timer on it. So we ended up putting in an additional $50 to get another used dryer. Then they delivered and installed the dryer we bought from them for $155. When they came to install the dryer, the cord on the dryer was not long enough to reach the plug in our house. I made a trip down to Paducah to pick up a longer cord and they charged me $40 for it. I told them I didn't feel it was fair for me to have to pay for the cord after all we have gone through and the expense we have gone through but they would not budge. The cord started out at $45 and they knocked it down to $40. So now we have $754 in a used dryer. We could have bought a brand new one cheaper. And they thought I was being unreasonable asking them to cover a $40 cord for the dryer. They took no accountability in their part of not being able to fix it. A clothes dryer is one of the simplest appliances there are out there. It's hard for me to believe somebody couldn't fix that thing.

Helpful staff, timely delivery and setup. We knew what we…read morewanted going in and they had the machine in stock.

The worst experience I have ever had. As a business owner, the customer service was rude and…read moreunprofessional. We are an hour away and I had a part there for over a month and he wouldn't take the time to go down the road to ship it. Literally less than 5 miles...worst experience EVER*** DO NOT RECOMMEND

I have a stove to install. In November they said call back in April. In April they said they would…read moreconfirm they could do the install. Six weeks later, they still hadn't even confirmed they were or were not willing to do the work. Don't expect callbacks.

English's Sew & Vac is known for their professionalism and proficiency going back decades with my…read morefamily. As I am setting up my own alterations shop, they completed servicing/repairing my Singer, Brother, and Tacsew sewing machines with care and timeliness. The main tech took the time to show me special features on the Tacsew blind hemmer. My Simplicity vacuum was brought back to life. I could go on and on. Basically, I would not take my machines anywhere else. Top notch!!

Went there for a vacuum belt in May. Told me they will call the company and find out what they can…read moredo. Fair enough went to 7 stores couldn't find it. Well 3 weeks went by never heard a word. So decided to stop by since I was near it. They said it take 2 months (and they where kinda waiting for a ok with me... reality they could have atleast called and inform so we can get this done and over with, cause nobody doesn't go 3 months with out some cleaning.) Thought alright. Behind on vacuuming isn't gonna kill me that bad. Cheaper then buying a new vacuum. They never contacted me until now....... half a year passed to get a belt.....

They came and did not fix my appliance. As soon as they left the same problem. When called back out…read morethey criticized the way it was installed and said that's why it was not working properly. How convenient it was never an issue on the first visit and they were the only ones who touched it. Other than Lowe's who professionally installed and they were coming out to do a repair on their behalf. Highly disappointed, discouraging work and down right disgusting service by despicable people.

Not a good company to fix your appliances. Rude, overpriced, and not dependable. 0 starsread more

Looks like a yard sale Very nice staff If you want a bargain they might have something, but…read morebetter prices elsewhere on many items

From the owner: Commercial and Residential Services, Friendly and Knowledgeable Staff, Locally and Family Owned,…read moreKitchen Cabinets. Products: Home Improvement Materials, Finished and Unfinished Cabinets, Countertops, Butcher Block and Granite Countertops, Doors, Stoves, Refrigerators and Freezers, Sinks, Tubs, Faucets and Bath Fixtures, Backsplashes, Tile, Hardwood and Vinyl Flooring, Ceramic, Porcelain and Outdoor Tile, Shiplap and Rustic Wood Paneling, Scratch and Dent Appliances, Stools and Chairs, Vanities, Mirrors, Carpet Squares, Hot Water Heaters, Appliance, Water Heaters, Kitchen Cabinets, Waterproof Vinyl Flooring. Services: Discount Warehouse, DIY Home Projects, Affordable Prices, Custom Cutting for Granite Countertops, Assistance with Loading Materials, Monthly Sales and Specials, Free Granite With Purchase of Finished Kitchen Cabinets.

owner stepped to plate and corrected every issue , he has changed how they handle a job , they come…read moreout and check that everything was done correctly and per contract when job is complete ,very professorial service !!!

In April we had a flea outbreak- my pups flea med failed & before we knew it they were in the house…read more& the yard was overrun with fleas. I was having company in a few days & desperate to find help. I had seen their name & looked them up. I called they came quickly & Randy was fantastic!!! He saved all my pups beds & we got rid of the fleas. He was so nice, explained throughly what I needed to do. I will definitely use them again. I'm just sorry it's taken me so long to write a review. Thank you Liberty Pest & Randy!!

Earlier this year, my Whirlpool oven quit heating, so Randy checked it and determined that it…read moreneeded a new burner. I got a brand new burner {normally about $200} for about $15 on eBay, and Randy put it on for his usual fee of $100. Since then, we have replaced the igniter, the heat sensor, and finally the control panel, and Randy never charged me a penny for those last three trips since they were covered in his 30 day warranty that the appliance will be fixed. How can you beat that? Randy and his office manager, Bobbi, are simply the best. Just Quick, professional, and honest. Just the best!

Friends if you need appliance repair this is the guy to call. Randy Tucker is an upright service…read moreman. Our ice maker quit. On the phone he told me to unplug fridge see if that fixed it. It did not. We made an appointment Randy came looked at the fridge tinkered with something and low and behold it was fixed! Took him 5 minutes! I need a new filter. (We just replaced it) I was so thrilled. He then told us to order filter on Amazon it was much cheaper! I was afraid I was going to be out $200 to $300 dollars. Since Randy was here and I had to pay the service charge anyway ($95) I had him clean out our dryer. (I wanted to get my monies worth) Friends I'm not stupid. Randy could have tinkered around and replaced parts that I did not need and I would not have been any wiser. He was honest and did exactly what he should have done. I appreciate good honest service like this.

He was very efficient! Looked the problem over and ordered the part. He told me the part would be…read morecoming to my house and we set up a new appointment for the following week. He actually texted and said he could come 3 days earlier to replace the part! Which made me happy! He was very polite, switched the part in know time!

The AI part sucks they kept pushing my appointment out saying the parts was not here when they…read morewere. It needs to be easier to talk to a person when you have the parts. I went about 2 weeks longer getting my refrigerator fixed than I should have. It is bad when you have to talk shitty to AI and to people to get something done. Your technician was wonderful. He knew his job and fast and very professional and explained everything. If your customer service was as good as your technicians you would have a great service. Greg Walker