SMA Exteriors redid my roof in 2024 after a hail storm. In 2025 I discovered water leaking into my…read moregarage where the roof and gutter meet the wall. Turns out they never installed a kickout flashing/bump out in that spot. When I called, they came back and added it for free, but told me there "wasn't one there before" when they did the roof. To me that admits they knew it should have been there. Kickout flashing costs cents and is basic code/best practice to prevent water intrusion. Because it was missing, water ran behind the siding and rotted the wall sheathing. I had to tear off drywall in the garage and found the damage. When I asked SMA to help, they said it's not covered under warranty and isn't their fault. Their reasoning was the damage is "old" because there was never flashing there originally. My response: if the job was done correctly in 2024, we wouldn't be debating old vs new damage. I didn't open the wall until a year after their work, and the sheeting was rotten underneath. I spoke with owner Steve. He said, "we can agree to disagree" and that they aren't willing to help. When I asked why his crews or project manager missed this, he said they notice and add kickouts now, but "must not have known to add them before." Meanwhile my garage has water damage from work they did, and they aren't concerned with helping a past client. To make it worse, this house was purchased from a friend. SMA tried to use that against me, implying they would've helped the previous owner but not me because "my name isn't on it." That's a terrible way to stand behind your work. I've read their responses to other bad reviews - lots of talk about how long they've been in business and how they "treat everyone right." Yet multiple people are saying the same thing: issues get denied and not fixed. Stuff happens in construction. The difference between a good company and a bad one is whether they fix mistakes they caused. The most ironic part: this is a company that will argue with insurance that damage isn't "old" when it benefits them, but the moment a homeowner questions them, suddenly everything is "old damage." Can't have it both ways. Plenty of honest roofers in the area who will actually fix their mistakes instead of walking away. Look elsewhere

This is an awful company! WATCH OUT!…read more This company was contracted to do work at my neighbors on a garage roof that overhangs a shared alley. Two guys from this company made a huge mess, leaving nails and debris in the alley. I drove by to get to my house, the only way for me to get home, and one of their roofing nails punctured the sidewall of my front tire. Immediately after driving by and arriving home I noticed the nail. I walked back to the garage later on and found another one of the EXACT SAME roofing nails that I found in my tire, so don't tell me it wasn't your nail! I drive an AWD Subaru and the tire couldn't be patched, so I was required to buy a set of 4 new tires. I was told that they would pay for 1/2 of the expense, but this happened a month ago and I still haven't seen anything. Can't get a hold of anybody in the company whenever I call and it sounds like the owner doesn't come in for long periods of time. Maybe if they did, things like this wouldn't happen. $800.00 down the drain because of this company's negligence and inability to clean up after themselves. Unprofessional and unresponsive- take your business somewhere else! Take accountability and compensate me for the damage you caused! UPDATE: The owner of this company, Steve, agreed to pay for part of the four tires, but not until I take this post down and come in to sign paperwork that I won't post bad reviews about the company. Yikes! Never got paid. Avoid this business. If you don't believe me, read one of their many other 1-star reviews

We are very happy with the work they did for us, We asked if they would move the furniture out and…read moreback in since we are no longer able to do that, They did the work, replacing carpet with hard service, and painting. and then replaced everything just as it was. We love it.

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

Very pleased with the communication and friendliness of everyone at Donnay Homes. They were very…read moreprofessional, but made me feel comfortable every step of the way. Results were unbelievable and we couldn't be happier! Thank you so much!

My wife and I had our first home built by Donnay homes and have been very pleased. We've been…read moreliving there for approximately 7 months and have had only a handful of very minor problems (a single piece of siding fell off and for some reason our AC wasn't working properly the first time we tried it). In both cases Chad Donnay was extremely helpful and got the problems resolved in a very timely manner. Neither I nor my wife are very good at making many decisions all at once (which there are when building a new home) but the process was quite painless with the help of everyone at Donnay Homes. Overall we're very pleased with our home both inside and out, it's been a great first home and we would likely have them build us another if we move.

I recently had Top Quality Homes renovate my bathroom and kitchen and thought they did a great job…read more They were timely and cost efficient. We had gotten three bids for our project and they were by far the cheapest. We called 2 of the "larger" companies and their pricing was crazy. We had gotten a reference from our neighbor who had gotten their whole home remodeled by this company and were happy. Thanks Top Quality ( Especially Alex Medina ) whom we were very happy with.

DO NOT BUY A HOUSE RENOVATED BY THIS COMPANY!!!!!!!!!!!!!!!!!…read more My wife and I purchased a home that was remodeled and sold by Top Quality Homes, LLC. Items were repaired poorly resulting in over $3K spent to fix. We closed on the house on 08/27/2014 and moved in on 08/30/2014. Items were required by the city of Brooklyn Center, MN to be completed which the company never did resulting in the cost and labor being dropped on us when we closed on the home, none of which were disclosed by the seller prior to closing, which the seller did not even attend. (sent a representative) The first weekend in the house, the following repairs were required by HVAC and plumbing professionals as well as repairs made by myself. Repair of gas leak at gas range connection which was installed improperly by the seller. ($60.00 parts) No vent installed for dryer hookup and was not covered by home warranty. A licensed HVAC specialist installed this at a cost of $1,175.00. The furnace had a faulty condensing coil and corroded panels which all had to be replaced at a cost of roughly $1,700.00. Luckily this was covered under our 1 year home warranty but we had to pay $95.00 for the service technician to come out and evaluate the repairs needed. The seller was also required by the City of Brooklyn Center to remove two 30 ft dead evergreen trees which they neglected to do which resulted in 5 hours of labor to remove them myself as well as the $10.00 for the bow saw. We also had a plumbing leak that had to be replaced which cost $360.00 by a licensed plumber as well as a faulty newly installed bath tub faucet that had to be entirely replaced at a cost of $76.00. Also many of the contractually agreed upon repairs were not completed until two days after closing which is unacceptable. They had over one month to make the needed repairs which they signed an agreement to but failed to meet the deadline and the work was all done very sloppily. The gas leak could have cost the lives of my wife and I, as well as our pet and two unborn twins due to carbon monoxide poisoning. All in all the total amount of out of pocket repairs (not including those covered by warranty) are in excess of $1,500.00. In addition, Top Quality Homes is in violation of Brooklyn Center City codes. They did not mow the lawn resulting in the city completing and charging them, trees were not removed, building material waste were dumped in the backyard and not removed, and an HVAC inspection was not completed prior to closing on the house resulting in the $1,700.00 in repairs. We are seeking a reimbursement of these costs, which are a direct result of the negligence and poor quality of work, and lack of concern for us their customers (us). Top Quality Homes, LLC should be held responsible and liable for their blatant disregard for consumer safety.

STAY CLEAR OF USING THIS COMPANY! They don't stand behind their "warranty". They installed all new…read morewindows for our house & one wasn't installed correctly to begin with & now they want us to pay the labor cost to get it corrected. VERY POOR customer service & never return calls or text messages. They deserve ZERO stars as the are a ZERO company.

I had a great experience with Northland home ext. I knew when they told me they have been in…read morebusiness for 20 years that I would have a good experience. The owner of the company Doyle, went above and beyond and made our experience so stress free. Thank you Northland home ext.

On 8/18/2023 I received a solicitation phone call from a solicitor, telling me they had a roofing…read morecompany in my area to do inspections. When I asked him what company it was with, he said "Pro Roofing & Inspections". I scheduled the appointment for 8/21/2023 (only to find out what company was behind this intrusive call). He called me back from a different # on 8/19/23 to confirm the appointment and then. A couple hours later, I received a text message (from a totally different #) reminder of the appointment. At no time did I agree to receive text messages. None of the 3 different phone numbers were able to be called back. On 8/21/2023, "PJ" from Earth Friendly Builders LLC showed up at my door with his son (I have the encounter on video). I explained to him that I did not need a roof inspection and inquired about the call. He told me they had a call center that calls residents in storm areas to set appointments for their roofers. My phone number has been on the National Do Not call Registry since 2006 and it is unlawful to call my wireless # without my consent. This company is breaking the law in order to gain customers! I would not recommend using this company, or any other company, that disregards the laws set forth to protect the consumers that they claim to be trying to help. I also encourage everyone to report this company to the regulating authorities! To date, this company has chosen to ignore this issue.

Had a new roof put on last year, wrote a 4 star review and wondered if the follow-up care would be…read moreas outstanding as they promised. I'm here to tell you that it is! Once again, they deliver on what they promised. This is the "old fashioned customer service" that so many of us pine for.

Not impressed. Very unprofessional. I was quoted $299 on the phone for a new garage door motor,…read moreplus labor, for same day installation. An hour later another guy calls me saying he could be to my house in 30-45mins. I wait and wait. He shows up late and says he doesn't have any parts with him and can be back in an hour...as he was driving a normal pick up truck. He tells me it's going to be $500. I stated that I was quoted $299 on the phone and he begins negotiating a price with me. Very unprofessional and I ended up turning him away without any work being done. Complete waste of my time.

My friend called me to look for garage door company in the middle of the night…read more He had emergency and had to leave ASAP I tried so many calls but no one was able to help and come over but TC Garage Door not hesitate and came out to fix the garage door. Thank you Simon for coming out at late night hours. This company definitely deserve five star And if you look for garage door repair this is the right company.