Awesome super nice family owned business, excellent teachers, too. Can't believe reviewer said…read more"very unfriendly". Abbey, Marty, Job and Jackie are some of the worlds nicest people.

While agreeing that they can produce audio CDs from old cassettes of oral histories I have, they…read morefailed to produce them. One was produced in a matter of a week but was incomplete. When I brought it back with about half a dozen more cassette tapes, I was assured the job would be completed correctly this time. After stopping and receiving assurances they job was being worked, after months of that and no return calls on status, I finally asked from my tapes back. I was told the contents had been downloaded and would be emailed to me. That never happened either. Promises, promises, promises and excuses of weddings, death in the family, etc with no results means you EARN a bad review.

A premier store for Mooer guitar effects pedals, Levys guitar straps, and guitar picks. I was…read moreamazed that Guitar Man carries the full lineup of Mooer effects pedals (about 93 distinct models) including all their newest, high end offerings. This is the only guitar store in the DC/VA/MD area that carries more than just a sampling of Mooer pedals which are just beginning to gain high respect amongst musicians. Try out the Preamp Live pedal to see what I mean. Their selection of high quality guitar straps is also about the best I've seen anywhere other than in Nashville guitar stores. They seem to carry the full line up of Levy's straps as well as other brands of similar quality. I was also really impressed with their selection of high end guitar picks. If you're looking for a used guitars they have a wide range to choose from whether you are a beginner or a working musician. If you're shopping for a beginners guitar ask one of their employees for advice on what they would buy given a fixed budget. Because they have guitar techs and real musicians working here, they can give good advice. You can find a nice entry level used guitar here pretty easily. I came across several.

bought an item from them on line, never got the item. Cannot get a refund. Stay away from this…read morecompany

dropped off a Samnsung TV in September 2024. paid $100 for diagnostic. two months later in nov2024,…read morehe calls me to say the total repair is $400, I agreed. 3 months later, we call to inquiry status. he said to give my name fir him to call me. went 6 times with the same story. grew tired, and told him I intend to file small claim with court. next day he calls me to comenget the tv that it has been fix. arrived home and he had. it even toinch nor repaired the TV. basically he stole $100.00 and kept the TV for months. stay away

From reading these reviews of Mark's Electronic, it appears he's not changed his scheme from his…read morebusiness practice in 1986. I took a turntable in to his shop to have the belt replaced. Two months later, it still hadn't been touched. At the time he was collecting $30 'diagnostic fees' from people but not doing any work. You were lucky if you could ever find the shop open. Looks like nothing much has changed according to these reviews.

Al, is an amazing luthier, who is able to work wonders on all types of electric guitar, from an…read moreEpiphone Emperor I Joe Pass model (hollow body) to a solid body Agile Pendulum Elite 92527. The Ephiphone needed a complete overhaul of the electronics (pickups and controls) and a setup of the strings afterwards since a new piezo bridge was also installed. Prior to this work, the pots were quite noisy, and there were issues with the 1/4" output where it was also crackly depending upon movement. The pickups were replaced with a fairly standard set of Seymour Duncans (SH-2N and SH-4B), the wiring harness was removed and replaced with a much quieter (read shielded) setup, new pots and a new 1/4" output jack. The sound of this instrument while plugged in has drastically improved and now has a bit more versatility when it comes to live and studio usage. There was a little less work with the Agile solid body, where it needed to be updated with stacked pots in order to give a more Gibson-esque control layout of two volumes and two tone pots (one pair for each pickup) to replace the standard master volume, master tone. This allows the guitar to have more tonal variation, especially when both pickups are in use. In both cases the work was done promptly and with an expected series of charges. Al is probably one of the better luthiers when it comes to communications (including pictures) on what is going on with the respective job orders. Like the others on this board, I highly recommend your repair/setup work come his way.

I was looking for a luthier to help out with resizing the drill holes in my guitar so I could…read morereplace the bridge. Al not only quoted me a very reasonable price but made some very helpful recommendations that I wound up having him work on doing the complete upgrade and set up, all within my budget. His attention to detail and thoroughness made my guitar turn out way better than I could hope. Am very happy with the results and the fast turn around. Would use again.

They have a dedicated staff on hand to help you with your instrument needs. The prices are great…read moreand they have great service. I got my Armstrong open holed flute from them and then it got a huge dent in it from being closed in a folding chair. I was able to get it repaired at no cost with the lifetime service plan!

Realizing that this longtime, local business caters mostly to the school band crowd…read more(horns/violins), I called first to make sure that they worked on guitars too. I had a frankenstrat that I pieced together, and I wanted to change the string gauge from "9s" to "10s." Not knowing if any changes needed to be made to the guitar (adjust truss rod, file nut), I brought it in. A few days later, I picked it up, and everything seems to be just fine. Guitar sounds great, and the price was VERY reasonable. I even bought some extra strings while I was there. Needless to say, I'll be back if I need help again.

I have been going there since around 2010 I think and this is the only place I go. I'm in Greenbelt…read morebut he does terrific work at a great price and I couldn't ask for better.

Greg is a complete professional. I I was gifted a very well used classical guitar. I told Greg to…read moredo whatever needed to be done to make it usable again. Two days later, I picked up a perfectly playable guitar. Given what he had to do, I was pleasantly surprised at how reasonable it was. I would not hesitate to use Greg's services again.

This is a nice music shop that sells, cleans and repairs orchestral instruments. There's probably…read moremore band-related activities that go on here, judging by a waiting area with cozy chairs and a coffee table, and the sweet notes of a wind instrument I heard swelling from a back room. However, my purpose today was freeing a jammed mouthpiece and getting a couple dents out of my son's trumpet, nothing more. Cory provided exceptional customer service, bringing over an equally friendly tech to help build the cost estimate for me. A thorough cleaning for additional cost was offered but not insisted upon. Cory made it easy to set up an account for this and future work. I found KBI Music Shoppe to be clean, well laid out, cheery and inviting. I noticed a fair amount of novelty themed gifts for sale, like sheet-music socks and musician humor stickers, that made me smile.

My kids are in band and KBI is great. Friendly and knowledgeable staff. Awesome service!!!read more

Serviced my saxophone - outstanding work. Very thorough and knowledgeable. Highly recommend…read moreSteven!!

Our trumpet was in need of a little TLC and Steven not only was super responsive to our inquiry,…read morebut was also able to get to us quickly and did a fabulous job! We initially reached out to our local music store but were told they'd need to keep the trumpet several weeks. Luckily we discovered The Cramer Center, which will now be our first choice for any future needs. Highly recommend!