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    JC's Consultants

    5.0 (2 reviews)
    Open Open 24 hours

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    Xfinity Store By Comcast

    Xfinity Store By Comcast

    1.4
    (17 reviews)

    I needed to add a line for my kid. I came in hoping to do so but Xfinity wouldn't allow me to add a…read moreline to my existing plan. So we tried to solve that issue only to be told that the UNLOCKED PAID PHONE I brought with me was stolen. UMMMM OK. I showed them proof that it was paid I full and they said it was black listed. But 5 minutes prior to doing that they had activated it and it working. I was getting more and more annoyed by the minute but it wasn't the reps working there. They had to out source and call to do anything becuase xfinity apparently can't do anything correctly like even provide decent cell phone or internet service. After I left the store I called customer service and was told that my phone wasn't reported stolen, but it wasn't compatible with Xfinity. So ..... I took by business to T-Mobile and they were able to help me instantly without a problem. I'm about to switch all 5 lines to T-mobile. I only gave 2 stars because the girl that helped me was really sweet and I feel bad she and to work for such a shorty company.

    Absolutely worst customer service.... You cannot reach a live person and when the technician came…read moreout after 3days of no service they finally confirmed it was an improper calibration (after climbing the pole ) and promised they would have it up and running today. NOPE AND NO WAY TO CONTACT ANYONE! I am having surgery tomorrow morning and did I mention we have a special needs son who relies on his IPad . DISAPPOINTING! Unfortunately I can't leave a zero star rating

    JC's Consultants - security - Updated June 2026

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