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    Keen Security Services

    5.0 (2 reviews)
    Open 7:00 am - 8:00 pm

    Services - Keen Security Services

    Security services

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    1 year ago

    great place to go get your guard. the test questions were easy to comprehend, and complete.

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    6 years ago

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    Xfinity Store By Comcast

    Xfinity Store By Comcast

    (16 reviews)

    Xfinity does not care about their customers and this store is just an amplification of that…read moreresounding message. We have had our payments on autopay for the last 10 years and then all of a sudden they told us the payment failed (and we owed fees and they might shut off our service) through text message! We immediately called our bank and there was no problem on our end. We tried to fix the issue online but kept getting pop up errors and then proceeded to spend over two hours in "chatting" online with customer service, only for them to tell us we would have to drive to a physical store to make a payment because they couldn't help us. We drove 20 minutes to this store and upon entry we saw 6 young employees sitting on their phones, except one who was helping a customer. One employee was so bored he was playing with a kendama, trying to catch and balance it on top of things. The employee who asked us what we needed immediately told us that the issue was probably because "their internet is down". Let that sink in. First of all, THEY ARE THE INTERNET! Second of all, if they go down so much that it becomes their employees default answer to everyone's issues, maybe they are in the wrong business. We explained the issue again and he tried looking up our account, only to tell us he was getting the same pop up as us and the people online and he could not fix the problem. We also tried to make a payment while we were there so that we at least didn't have to worry about that, but they told us they could not do that either and we would have to drive to a different city to a "corporate" store and maybe they could help us. We were so pleased and confident in their abilities that we immediately drove the 45 minutes to the next city and.... JUST KIDDING! We went home because it was obvious they did not care and couldn't help. After 2 hours on the phone, transfers from IT to Billing and more, and getting hung up on THREE different times by their customer service agents, I finally got someone named Phillip who actually seemed to comprehend basic English and maybe even care about his job a little. He told us that something went wrong with the payment and they could not fix it but to go to the store and try paying CASH to see if the issue ultimately resets. We returned to this store, made a cash payment and now have no idea what is going on with our account because we still cannot log in without a pop up. We are currently looking at switching to AT&T because going to a physical store to make a cash payment every month is 2025 is insanity.

    Don't walk, run away from this establishment…read more The "employees" are not trained, have no idea what they're doing. There is no manager.

    Keen Security Services - security - Updated May 2026

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