I don't know why I slept on this clothing store for so many years, but I went in there for the…read morefirst time recently and I love it. It is my current favorite brand to shop. The prices are great and the sales make them even better. All of the employees were very kind and helped me find what I was looking for. Never had any issues here and they price match their website as well.

Great selection of items and the store is well organized! I personally love the graphic tees and…read moreaccessories here, and my mom regularly gets gifts for my brother's girlfriend since this store has cozy yet professional options available. Prices are fair & the deals are awesome so be sure to check out their sales here! Every associate I've ever been helped by has also been incredibly nice so their customer service at this location is great!

I may have gone on an "off day" as the customer service was terrible. There was only one lady…read moreworking behind the counter( another employee left while I was there and I was the only customer in the store) I purchased several items/ went to the counter and tried to be my pleasant self.. She asked if i had a member #.. I told her likely not/ i only shop online.. but she had to look.. to tell me that I wasn't in the system. She was rude and condescending/ i didnt care about saving a few more $s. I almost saved $100+ and walked out. This happened late afternoon 3rd week in feb.. no return visit for me!

I was in the store on Memorial day, and I did not know that the store was closing at 6:00 P.M. It…read morewas 5:45 P. M. and I had 3 items of clothing to try on, but the fitting room was barricaded shut. My friend who I was shopping with asked the girl at the counter about trying some things on also and she said "we are closing at 6:00 P. M." I've never heard of such a business practice. Typically at closing time the doors are locked and if customers are still in the store (even if they want to try on a few pieces of clothing) they allow them to proceed and then check them out. I just put my stuff down and walked out. Rude!

This location has recently become one of my favorites since the one closest to me has been under…read moreterrible management for the last few years. The Saratoga location employees are friendly, helpful and will go out of their way to help you find what you are looking for, even when it is busy, like at SAS time. I hope they get BOPIS soon; that would be wonderful. It makes me sad that malls aren't doing well. Pandemic pushed them over the edge. I personally really enjoy malls; as a Gen Xer, we used to hang out at the mall and shop when I was young. Something I always looked forward to. Now so many of my favorite stores have gotten ride of physical locations and it makes me so sad. I especially miss NY & Company stores. Anyway, I hope the Wilton Mall stays open and I will continue to shop there.

I love that they are Covid Compliant and still friendly and welcoming. I came to this location and…read morewas able to get every item I needed with friendly service and a smile. Employees and patrons wore masks they sanitized in between patrons and had hand sanitizer for upon patrons upon entry

A small store with adorable, classic & bohemian clothing and accessories, plus cute gifts and decor…read morelocated inside Wilton Mall right beside Express. It did feel a little crowded in there while the staff worked on shipment & restocking because of the small store footprint, especially when there was more than 1/2 a dozen customers in the store too. Plus is seemed like they were training someone today, so it was a little slow but nothing too horrible. Their semi-annual sale was happening at the time & I found some great items including a pair of high waisted jeans for $14.97 and a lightweight blouse for just over $22 when usually I spend $45-$55 on a single clothing item here.

I love checking out the Vera Bradley Outlet whenever I am near one, it's much cheaper than the…read morestores in the mall. This is a newer addition to the Lake George Outlets. This outlet features a plethora of handbags, wallets, luggage, cosmetic pouches, blankets, towels and other accessories. The majority of the items come in a quilted pattern which isn't totally my jam, but I'm happy to see they are introducing more understated nylon bags in solid colors. The outlet always has some kind of sale going on. If you are looking for the best bargains, head to the clearance section in the back of the store, that's usually around 70% off and TONS of good deals on a variety of discontinued items. My husband, dogs and I are a huge fan of their blankets. They come in a variety of fun patterns, they usually run $15-22 depending on the deal at the time. I'm always putting them in the washing machine and they have held up well. We have also picked up some duffel bags at Vera and they are great since they can easily be washed. The store is on the smaller side, which can be awkward in pandemic times.

ABSOLUTELY HORRIBLE! Earlier this month I went in with my Sister to shop. The store manager, Joy,…read morewas absolutely rude and obnoxious to my sister. As Joy was ringing us up, everything seemed okay UNTILL Joy was stuffing my sisters purchases in only ONE shopping bag. My sister asked politely "May I please have another shopping bag?" And Joy responded "NO! I don't have a bag to give you. You're only getting one!". As Joy said this she slammed her hands on the counter of the register and was staring at my sister for a long period of time. She made it feel so uncomfortable and awkward. Joy's behavior was not confirming to the situation and she snapped at my sister for no reason- keep in mind the customers ahead of us got their items placed in THREE (3) shopping bags that Joy filled herself. Just FYI- that shopping bag Joy stuffed ended up ripping once we got to our car. Thanks, Joy. You're "training" and "reputation" proceeds you. My sister resumed to leave the store but then wanted to make another purchase as she found more items of interest. We got back on line- Joy made it a point to run away (yes- she ran) from the register and demanded her store employee, Lorraine, "Go handle them". (We weren't even rude). Lorraine was absolutely AMAZING to us and by the way, placed my sister's purchases in FIVE (5) shopping bags. Lorraine literally said, "oh yeah we have plenty of shopping bags". So, Joy lied. The store manager of Vera Bradley in the Lake George Outlets on Route 9 LIED! I called the owner of the Lake George Outlet, Serene Shanice, to inform her- she proceeded to tell me that in Joy's training that if there is an issue they are to not deal with a customer. Okay- but we didn't cause an issue. I informed her how Joy was the one that snapped at my sister, I was a witness, and that behavior isn't appropriate even for a store manager. Ms. Shanice seemed sympathetic of what happened but I don't think she's going to properly handle the situation- so that's a why I'm here to speak on this. She didn't even really give me any resolution. So- there's favoritism being played here. Vera Bradley is amazing- I truly believe having an abusive store manager gives the brand a bad reputation and hurts the store. Even after speaking to MANY people that have shopped there- they have stories about Joy as well. The value of the items are amazing. The value of the manager, Joy, is awful. She is rude, disrespectful, snappy, and just unprofessional. I suggest not shopping there unless you want your shopping bags ripped up by Joy. She seems to want to keep those pink PAPER BAGS all to herself.

I make sure to visit this Banana Republic store anytime I go to Lake George or if I am passing. I…read morenever leave without purchasing several items. The store is organized and clean. The workers are so helpful. My last experience there was in particular with a lady named Cindy T. She was extremely helpful with me and my mother bringing in different sizes and suggesting things that she thought would look nice on us. We did purchase several of her suggestions. I love the store. You must stop in if you are in the area. The selection is great and there's always a sale.

I don't find this chain to have terrific outlets. However, this one is better than some others…read more Not as crammed with clothes and more organized. And I was there at the end of the day. Id come back here if in the mall for other stores. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

This is a great five below location! They have a really great selection! It's usually pretty neat…read moreand clean and the employees are friendly and helpful. I love getting arts and crafts things here. It was a great stop to get some kids stuff as well.

Fairly clean store with some messier displays, but a great place for bargain prices items. They…read morehave everything from clothing to decor to accessories to candy. A great variety, a good option if you're on a tight budget or need to buy a lot of something for like birthday party favors or candy to fill a piñata. No signage as far as like where specific items are located so be prepared to wander, but the store isn't that big anyways so you can usually see most of what's available as soon as you walk in the door.

My favorite hand bag brand. Very friendly staff who can help you calculating the final price…read more Very clean and organized store The best deal is on the clearance racks at the back

We spotted a Coach store among the visible titles from the roadway. Coach was the standout store…read morein this part of the mall and the only place we love shopping in so we got a great park near the entrance and went inside to a store filled with window shoppers and few purchasers. The sale was great and they really packed them in. Despite this environment, the employees were incredibly nice and helpful. We ended up buying two totes and a back pack that we love, love, love! And the price???? 60% off plus an additional 30% off clearance! Crazy deal! I came straight home and made bag charms for them. Didn't go anywhere else but the place was even fuller when we left.