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JCPenney

2.8 (58 reviews)
Open • 10:00 am - 9:00 pm

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Janelle F.

You really want to like it; great location, huge store, includes a picture studio and Sephora, but what a hot mess! Employees are pretty MIA and although you see them waking around they are pretty oblivious to you. No hellos or acknowledgments. Clothes shelves, and racks overflowing and a mess. A lot of price tags missing making it hard to know costs. Maybe I'll try beck after Christmas, but it was a no for me.

The amount of times I tried to call them with no answer.

If I could give 0 stars I would. Phone system is broken and kept sending me to the wrong department. Someone put me on hold for 5 minutes so I called back and not a single department including the operator answered. Ridiculous.

Lied about holiday return policy. I purchased 2 pr of shoes online Oct 29th and the return policy states that I could return them through January 15, 2024. Today is January 7th and I can't start an online return for 2 pairs of unworn, new in the box shoes. I wouldn't have purchased them had I known they wouldn't honor the return policy! What absolute crooks!!!

Customers waiting....

Never been here. First time to pick up an online order. I'll see how it goes. So far, their store hours are horrible. What business opens so late? 11:00am! People have to get on with their day and opening so late is very inconvenient. Update after visiting store: curbside pick up couldn't "find my order", that was a bummer! I walked in and asked about it, the gentleman who helped me out seemed to be the manager. He was in the middle of something with an associate, but stopped what he was doing to help me immediately and actually took me back and gave me my order. I was very pleased with his help! So only downside to the store are there late opening hour.

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11 years ago

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5 years ago

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I truly can't say enough wonderful things about Blush and Cactus! From the moment you walk through…read morethe door, you feel like you're catching up with old friends. The atmosphere is so warm, welcoming, and genuine, and you never feel pressured to buy a single thing. They truly make shopping such a fun and enjoyable experience! And the clothes are just as amazing as the people! They have the cutest selection of unique, one-of-a-kind pieces that you don't find everywhere else. There's always something new to fall in love with, and you can tell so much thought and care goes into everything they carry! A special shoutout to Essie, the owner, and Margarita, the manager. They are two of the kindest, most genuine people you'll ever meet! They go above and beyond to make everyone feel comfortable, appreciated, and right at home. You can tell they genuinely care about their customers and love what they do. Blush and Cactus is so much more than just a boutique. It's the kind of place you look forward to visiting, not just for the adorable clothes, but for the amazing people behind it. I'm so happy I found this little gem and couldn't recommend it more!

This was my second time visiting this store. I went to the back where the clearance items were and…read moresaw a sign advertising 50% off clearance items, including jeans. I found a pair of jeans and a skirt I wanted to buy, but when I got to the register, I confirmed the 50% off but the employee told me the sale ended last week and refused to honor the discount. Today is Thursday, and the sign was still up! If the sale was over, shouldn't the sign have been taken down by now or at least noticed that it's still up? On top of that, when I first walked in, I felt like I was being watched as if I were going to steal something. The whole experience was uncomfortable and unwelcoming. Needless to say, I left without buying anything. Very disappointing customer service. ***** the sign was above the jeans. If it was removed after I left, then you wouldn't have seen it because I mentioned to her that sign was still there. She said she was sorry and thought it was removed. Thank you

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Blush & Cactus Boutique - Our AWESOME Store Manager!

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Total accidental find today and honestly... what a gem of a boutique. I passed by Sonoran Rose…read moreBoutique and ended up popping in on a whim -- cue random little shopping spree They've got really great outfits, fun accessories, and some genuinely unique finds. Like any boutique, everything isn't necessarily my exact style, but I actually love that because I can visualize how I'd style pieces differently. I walked out especially excited about my accessory picks -- and bonus: two items I loved happened to be clearance, so the prices were chef's kiss. Even their regular pricing felt reasonable though. Definitely a spot where you could walk in and leave with a full head-to-toe outfit instead of random pieces that just sit in your closet. What really sealed it for me was the service. The two gals working were phenomenal -- super sweet, attentive without hovering, got my fitting room ready, checked in at the perfect times, and one even offered to steam my pieces since I mentioned I might wear something tonight. That level of care isn't something I see often in boutiques and it made the whole experience fun. Safe to say I'll absolutely be back. Love supporting shops where the vibe, the finds, and the people all align.

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JCPenney - deptstores - Updated October 2026

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