Isabel and Manuel did a fantastic job cleaning our house. They are professional and provided…read moreexcellent service with reasonable price. Highly recommended.

The cleaning crews arrived on time. They did superb job cleaning up the kitchen, bathroom and…read morebedrooms. My, I could not recognize the once miserable looking stove and fridge! They are all shining as new again. I was able to hand my apartment to my incoming tenants on time. This crew was also the first one responded to my request for help. The ladies are friendly and cheerful. Their cleaning job was professional. I felt very lucky finding this group. I will use their service again next time!

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

This team is amazing! Prompt service and reasonable prices. Their business is growing and I'm glad…read moreto be apart of it. Communication has been fast and polite. The deep clean team went the extra mile for my family and I can't wait to have them back Bi-weekly. My house has never felt so clean! Give them a try you will be very happy with the results.

Amazing service! My father is elderly so it was for him h to keep up with daily chores. That apt…read morelooked brand new after they were through lol thank you he's all ready for his big move

I'm disabled and I only had a few areas I needed cleaned like a good scrub of my tub n walls n wash…read moresmall 4 ft area of floor. They got back to me with a list of what they DON'T do-- and a price of $260!!! Outrageous!! I DO NOT RECOMMEND THIS BIZ. How can a disabled person living on a very small income get a decent cleaning company to come in once in a while to do just a few deep cleaning?? These prices I have been getting are outrageous and so rude !!!

I have been using G & S Cleaning Services for years, I have never had any issues. My business is…read morealways spotless, the staff are very professional and friendly. They offer a lot of services and always do an excellent job! I would recommend them if you're looking for a great commercial cleaning company.

It shouldn't say home cleaning under their services... I just got a phone call from them…read moreapologizing for not doing home cleaning?! Not a bad review, just the add is misleading.

I paid for deep cleaning and did not get any of the services that were offered with deep cleaning…read more I had to vacuum and clean my floors myself after they left. Only there for 2 hours. False advertisement and charged for services not given. Would not recommend. Update. The manager contacted me. Was passive aggressively rude. Refused a refund and told me I was basically wrong. STAY AWAY!! UPDATE to the update. I have now been contacted that I had excessive pet hair and it's their policy not to clean that. So seems the story changes by the hour. I have a 2 month old kitten who weighs about a pound so he must just be shedding everywhere in the three weeks I've had him. What a joke!!! Basically their deep cleaning feature is just something to make you pay over $200 for subpar work. They will not complete the items the promise on their website and then make up random lies to defend why they won't refund money for services not completed. This is the worst customer service I have ever dealt with in my life. With any business. If you want to be ripped off and treated poorly when you question it then I'd choose this business. The response the owner has given here is completely untrue and ridiculous. I filed a complaint with the BBB for services that were not provided and their response was that they will give me my money back if I removed my reviews from online. Basically extortion. I would rather let them keep every dollar than let them bully me into removing my ACCURATE review of their terrible business.

I just finished my walk through with Kristina's cleaning, I had them do a move in deep clean on a…read moremill/ loft apartment about 1900 SQ FT. I had a great experience from the time I contacted them to the end of the process. They were friendly while booking, listened to me and were realistic with pricing. They got me in as soon as they could as well. I have a strange parking situation and they were able to text the night before to tell me how many were coming etc. The two women that cleaned were so nice. They worked really hard and listened to my concerns. When I came back the place looked great. I paid extra for them to do the stove/ oven and it looked brand new. I feel comfortable moving my things in now due to their attention to detail. I would use their services again, will most likely have them come in a month or so to do a light cleaning. I would request the two women I had, Ziomara and Janine? (I'm so sorry if I spelled or got them wrong. I'm terrible with remembering names) They went above and beyond. Thank you for making my move in less stressful. I appreciate it!

Her and her family did such an Amazing job on both of my houses! Definitely will be hiring again!…read morevery satisfied with the work and The sweetest people and professionals! 100/10

Very thorough cleaning! And Josi is as nice a person as you can imagine! It's a delight having her…read morecleaning my house!

Josi and her crew were amazing. Communication prior was prompt and personable. We hade them do a…read moredeep clean prior to an open house. My home is gleaming from top to bottom. I will definitely work with them when needed in the future. Worth every penny!