I would like to say it was an easy process because we came in with our financing. Chris the saleman…read morewas great to work with. Unfortunately they lost the keys to the toy hauler so we had to wait to have them swap out locks. Everything went smooth Ken the finance guy was very personable. I would recommend JR Motors to anyone. Just stop if you are in the market for and RV.

Not sure how to say this without sounding over the top but this should be your first stop for…read morewhatever you need that drives or floats. They will take care of you before during and after the sale with no BS or hard selling. Professional and trustworthy are hard finds these days and they are staples for JR Motors.

Good stock of parts and accessories. I was glad to find a…read morecouple items I was looking for.

John Soto was very helpful with my RV repair. He answers all my questions and really knows the…read morebusiness. I'm a new RV'er and Ive called him with questions and he's more than happy to answer. I'm taking my RV to this business.

I was there over the weekend with some friends to look at some Trailers. people were rude. Didn't…read moreask us if we need help. I definitely wouldn't tell no one about this place.

Service 3 star Sales 5 star…read moreOverall 4 star I purchase a 2004 leisure sprinter van - free spirit. This vehical has 90k and in clean condition. The price of this class b van was 10k more than I wanted to spend but the mileage and condition made it tempting. I told the sales woman Colby that I liked it but that I didn't think they could get into my payment goal of under $300. She was able to with two trades and 3k down. I was super excited and ready to go. The sales process was pretty painless. After I signed the deal and was looking at it with the finance guy, I see they got the full asking price. I felt a bit stupid for missing that and was squirming and uncomfortable that I missed that because I was focused on payments. When I expressed that to Colby she recommend I talk to the sales manager Bill. He was also very accommodating and wanted me to feel good so he threw in extra services, valued at approximately 3k my cost. Mind you this is after I signed. He didn't have to but he did. I appreciated that very much. Since this van was only covered by a 30 day warranty. I decided I shouldn't leave to OR for the summer until I checked it all out. On our way out of Lake Havasu the oil pressure light kept coming on and off. I was conserned to take it to the Grand Canyon with that issue. I Called the service department and was told to check the oil. I did and was unable to detirmin where the full mark was. They asked me to drive back 20 miles to have them look. 3 hours later they told me they over filled it but not by much. They didn't think it would matter, so the mechanic knew it was a little over full. Ok mistakes happen. I return from my road trip and go to pull out of my driveway and black oil everywhere. Take it to Kam (service manager) telling him I have a serious oil leak but it's only a quart low. Bring it in and I'm told it's transmission fluid. I'm like but that's suppose to be red. I'm told they didn't get all the old oil out and that I will need to do another trasmission service in 30-40k. Nope this is not right but I didn't fight them. I just let it go. I just want the leak to stop. They say the new plug didn't come with O-Rings. They made an effort to address the issue that day which was great. I appreciated that. I waited until it was "fixed". Drove it all that day, parked it. Next day Transmission is leaking BAD. I return of a Friday arounf 10 am, the tech is gone for the day due to a family emergency. The service manager tells me to take the van for the weekend, I'm conserned with such a leak it could damaged the transmission. He said no it wouldnt be enough leak to hurt it. Not sure about it but have no other vehicles since I gave them both my vehicles. Monday comes I bring the van at 9am. This time I'm telling Kam, the alignments not right, and the leak issues. I need this taken care of. He agrees and takes care of the alignment but apparently that took the entire day and the leak wasn't fix, Kam calls and says he needs the van for one more day, and that the mechanic will repair it at 7:30 when he get in. I agree. The entire day I resist the desire to call. I wait. 15 min before closing I call. No one is there. Now I'm upset. The next morning at 8:30 I get a call from somebody (not Kam) telling me the van is ready. He offers to deliver it. I declined because I need to get reassurance from Kam the service manager that he will warntee his work beyon the 30 days. He did not come out to meet me after I walked down there. Overall the score should be a 3 star because the service mistakes cost me a lot of time and project delays. However they did try and make it right and the sales process was super smooth I will give a 4. Buyer beware, but not a bad dealership. The people are working hard, kind and are trying hard. Just not sure they have a handle on the service end of things. It's the hardest part and I would hate it, but things have to be done right and you have to trust the mechanic and service department. I'm not there yet, but am hopeful the 3rd time is the charm. I asked for a document of what they fixed, and that I want a 6 month warranty on thier work. Colby said she would keep on Kam to get that to me. Let's see what happens. I hope it won't take me rolling in one more time to get this document.

Great customer service with a quick turn around time for my long list of repairs I needed on my RV…read more As long as I keep my RV stored in AZ at my daughter's house I will return to 1st Class RV for service.

Needed an RV part. Friendly, helpful staff sold us what we needed. Crowded lot, difficult to find a…read moreplace to park.

No problem with the RV I do wish we were told about the switches at the door, hot water or a list…read moreof what did what, otherwise, it was fine

Heather and Will were so helpful getting a trailer rental for us for Quartzsite. They are a great…read moreduo! I would highly recommend River RV Rentals in Parker if you need to rent a trailer. The trailer we got met all our needs and more. And they are really good at communicating with their clients. Thank you-we had a great time!

If this reflects your genuine experience, keep the review factual and avoid speculating about the…read moreowner's intent. Here's a version you can use: I had a very disappointing experience renting a boat from this company. I was charged twice for the same rental, which forced me to dispute the duplicate charge with my credit card company. After the dispute, I was surprised to find a negative review posted about my own business, even though I have never done business with the owner outside of renting his boat. That felt retaliatory and unprofessional. I recommend that anyone renting from this company carefully review their credit card statement to make sure they are charged the correct amount. I hope the company improves how it handles billing issues and customer concerns.

Jamie and team did a great jib in selling my trailer quickly and for a great price. East to work…read morewith. Definitely recommend

We found ourselves stranded after 3 months on the road. I started calling to get help and Byrd's…read moreshowed up! By then, we had received help from another company. Dustin didn't sweat it, said we were in fantastic hands and glad we found help. Just wanted to say how refreshing it was that they all respect each other and no animosity. It was also a relief because we didn't know if we had chosen the right"right" guy but Dustin reassured us. PS-he was right! lol. Thank you Byrd's for having a great employee like Dustin!!

If you value your time and honest upfront business practices then skip these guys. Or if you have…read moreslide out issues skip them as well because they are afraid to tackle a slide out issue, all of them. It took them 3 weeks to call me back and set a repair date then THEY FAILED TO SHOW UP TO THE DATE AND TIME THEY SET WITH ME. Even after I called them the afternoon on day they were supposed to show up their boss lied to me telling me they are going to show up well THEY STILL DIDN'T SHOW UP. If you like other people/businesses wasting your time then go with these guys, if not then find someone else. These guys aren't organized or very professional and the boss will lie straight to your face. I called a different repair business in the area and they were prompt on time and honest and confident in their repairs.

We had troubling weird noise with our F150 truck when traveling through. Canyon Country got us in…read morethe next morning, diagnosed the problem as not so serious and had us on our way at a more-than-fair price! I was amazed. Technician Bud Gibbons is highly recommended!

Bud is a very knowledgeable RV repairman. He is honest, does a great repair job and is reasonably…read morepriced. Our six shooter broke on our HWH slide. Rick diagnosed the problem replaced the faulty part and we were back on the road in less than 2 hours. Yes he's very busy but he's worth the wait. If it's simple he fixes on the spot. I can't say enough good things about canyon country. Mike R