Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Needed my water heater replaced; Hakim immediately answered my call and had his son Shawn come by…read morein less than an hour. Shawn did a very thorough and professional job installing a new water heater at a fair price. Very happy with their service and highly recommend.

We had an issue with our toilets and APLUS was able to come out same day and get us flushing again…read more Very friendly and knowledgeable. I would recommend.

Called APLUS Plumbing for a repair and was satisfied with the service. They were responsive, easy…read moreto communicate with, and handled the problem efficiently. Pricing felt fair for the work done, and the results have held up well.

We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

I called a few Plumbers. Jose gave me a great price! He's…read morehonest, humble, sincere and doesn't play games! He will be Retuning to do another job for me. Jose speaks English y español. Muchas gracias José por su honestidad y humildad. No REGRETS!!!!! Give him a call 10

5-2-26 Saw them on Yelp and advised my tenant to call Jose. She contacted him on the weekend and…read morethey were quick to respond. She scheduled the appointment and Jose quickly came out, located the cleanout and cleared the main line. He also noted that there was a bend in the existing plumbing under the house that was sagging. I will be scheduling this repair as well. Highly recommend.

Isaiah was very informative, helpful, and did a good job unclogging my toilets…read more I would recommend that company to my neighbors or friends if they would need a plumbing service.

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

We used these guys for a second time, and they did not disappoint. Excellent service --…read moreaccommodating, responsive, and easy to work with. We recently added three new toilets, and they handled everything quickly and painlessly. The whole process was smooth from start to finish. These guys are a must-hire. Highly recommend!

I had a constant drip from my bathtub faucet. JC was responsive and sent a technician out to…read moretroubleshoot and repair within a couple of days. Jose replaced the cartridges and fixtures and there's no more leak. I appreciate that they charged a fair price for the work and didn't try to upsell me.

I contacted Alligator Plumbing with a shower faucet problem I had. My plumber had retired and I…read morerandomly contacted them not having a plumber anymore. I reached out to them because they were local. It was more than a pleasant experience from start to finish. The communication from the time I called in my problem till Fredi showing up on time to repair the problem quickly and neatly was wonderful. My dog even like him! I will be using them again with the next plumbing issue I have. Mark S

have used Alligator prior, same results, clean, knowledgeable and friendly…read more one of the best companies I've ever used. Juan and Jose amazing

Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

Star Rooter was excellent to work with. I contacted them via Yelp at 11pm on a Saturday night…read moreregarding a p trap in our kitchen that needed replacement and I received a quote and availability within 10 minutes. They were reasonably priced and able to come first thing Sunday morning. I booked an appointment online before going to bed. Josh from Star Rooter texted me when he was on his way in the morning and called me when he arrived with his apprentice. They were both knowledgeable and professional. The replaced our corroded p trap efficiently with a PVC replacement and explained why that is better option going forward. I appreciated the fact that Josh cleaned up after they finished the repair. I was impressed with the response time, communication, professionalism and efficiency of Josh and the rest of the Star Rooter team.

Had a new washer and dryer delivered and installed but wasn't present when they arrived. The…read moreinstallation guys said we couldn't use the washer because our drain pipe was either blocked or too small. In a bind, I found Nexgen on Yelp and Juan and Jose were at our house within 30 minutes. They ran the washer and checked the drainage points for problems but found none. I've now done two loads of laundry and their analysis was spot on. The level of friendly interaction, clear communication, and professional demeanor and expertise were very impressive. These are gentlemen I want to work with again.

Bought a new house and was told the sewer lateral leading to the house had to be replaced. I…read morereached out to 4 different plumbing companies in the area and NextGen was the most thorough when going over the estimate and also a very fair price. So I decided to go with them and I couldn't be happier. They got all needed permits to work on the street in front of my house, did the job in a timely manner and even fixed some separate issues I was dealing with in one of my showers! Will definitely be using Nexgen going forward for all plumbing needs

This was the first time EBMUD required homeowners personally to find and pay for a Certified…read moreBackflow Tester, they sent a list to choose from. I checked the reviews on each company and Diamond Plumbing & Heating had the highest and most positive ratings so I gave them a call. A absolutely wonderful man named Mike set up an appointment with me and came out and inspected my meter which passed with flying colors. He was very friendly and informative. Real nice guy and the cost of his service was very fair. This is something that has to be done yearly and since EBMUD passed the burden to the homeowners I definitely will always call Mike at Diamond Plumbing, he is a person you can trust to do the job right!

I've had Mike come out to do two different jobs in the last year or so. He does excellent work and…read moreis super friendly and priced fairly.