It is very hard to find a good reliable shop that you can trust. I used to even go to Dodge of…read moreBurnsville to get my car (a Dodge Average) worked on and even those guys would screw it up and it's their car. The guys at River Hills Automotive have a small shot, but they have a great amount of workers that do a good job for not a lot of price.

I've been taking my car here for years for oil changes and other services. I've never had a…read moreproblem with them. They are not cheap, but they are honest and reliable, and that's what counts.

Absolute 5-star service! St.Croix Automotive does amazing work and truly cares about their…read morecustomers. They are fair, professional, and get the job done right the first time. Save yourself the headache and take your vehicle here.

Since they started at the new location they have been much shadier about pricing and repairs. Two…read moretimes I've brought in my car to check on some warning lights and been charged absurd amounts for fixes only to end up leaking fluid a week or two later. This car isn't even a decade old yet. Used to be reputable but I would stay away from them now that they've increased in size and overhead.

Best mechanic in the east metro. Honest service and pricing. They are good at diagnosing and…read moreletting you know an estimated cost before starting any work. Work is done effective and efficiently. Recommend everyone to Benner for their car service needs.

The only mechanic you'll ever need. Honest, reliable and no price gouging. They'll treat you like…read morefamily the second you walk in the door.

I had my car towed to UI 12/30. I had the computer module replaced on my Saab for a second time at…read moreUI (first time 9/2023). I had to replace the computer because we are going to sell it and also a few other items...almost $2,100. I picked it up from their parking lot and the power steering is so tight I can hardly move the steering wheel To drive it onto the road. I drove it across the road to Holiday to see if I needed to buy power steering fluid as I had a 25 mile drive home. Power steering level good. I got to Plymouth and called the shop before they closed Tuesday night. John called Wednesday about 3pm. I asked if the mechanic drove it. He said yes around the neighborhood. Literally, steering was almost locked, front end sounds like a dinosaur yawning. A tense 25 miles home. How could this be missed post computer fix as they parked it in the lot? i could have had them either diagnose and fix the issue at UI (saving me a ride in rush hour downtown) or towed to my other mechanic in Eden Prairie. Friday it's being repaired in EP. It is most likely either a power steering pump or seal issue or possible cv joints. Frustrating.

I am going to post my complaint to the BBB, the owners response, and finally my rejection of his…read moreoffer to make good on this transaction. Judge for yourself, but I'm sharing my story so not one more customer is defrauded by this shop. Seriously. Be warned..... I brought my car in on 12/20/22 @ 8:30 am and advised Dana, 'I hear a grinding noise coming from the front end. It occurs when I accelerate and when I'm moving at all. I had the vehicle last serviced with Hoover Wheel in August and they replaced parts. I have the detailed work order of what they've already done and it's on the passenger seat.' She had me sign an estimate that showed $738 for a wheel bearing replacement, which I signed saying to her, 'I want the grinding noise to be fixed.' She said 'no problem, we'll get you taken care of.' Dana calls me around 4pm to tell me that I can pick it up. I arrive and the bill is $938.77. I paid it even though it was a lot more than originally quoted. I just wanted the noise gone and they said they could do it. I drive the car away and the grinding is even louder. I called and they didn't answer my call. The next day, I waited for a return call because I did leave a voicemail at 5:22 pm. No call back. I called her and said they didn't fix it. She said bring it back and we'll get it fixed. They charged me AGAIN for doing what I had asked in the first place! I was told that the drivers side wheel was hanging there by the owner. I asked how that was possible when I just paid $938 for that to be fixed. They fixed the WRONG SIDE OF MY CAR AND THEN CHARGED ME AGAIN FOR WORK THAT DIDN'T NEED TO BE DONE. I never signed anything agreeing to pay them extra to do the job correctly. This garage has scammed me! I'm out now $1913.25 on a repair that should have costed me less than $500! These people have to be stopped! I told the owner everything and he did not have any sympathy. He gave me $100 off the second bill. I was defrauded by this garage. I understand making a mistake but to blame me and then make me pay twice is outrageous! I want the second bill repaid to me because I shouldn't have had to pay for something that didn't need to be fixed. Again, there is serious fraud going on here and I'd like the BBB to investigate please!!! The owners response: Let me start by saying I am truly sorry about Daniel's experience. He wanted a wheel bearing replaced. We asked which bearing he wanted replaced, He replied "I believe it to be the front passenger side" (call file at 40 sec). Dropped off the car and gave us paperwork from another shop. He did not ask to have anything confirmed about the bearing. Told Daniel that if the hub needed to be replaced with the bearing it would be extra. Parts were replaced per request no diagnosis was performed. A new hire performed the work he did not test drive prior or after the work was completed. Our repair process states to drive before (if driveable) & after repairs. Tech is NOW aware that EVERY vehicle is to be test driven before and AFTER repairs. The 2nd day we looked at the driver side & found the nut was loose. We tightened the nut, the bearing still was noisy. We told Daniel how much it would be to replace the driver side bearing & hub. Finished repair test drove the noise was gone. At pickup he said it was a lot of $$. Gave a $100 discount. I gave him both bearings. I turned the passenger side bearing and said that it felt notchy. Called Daniel twice on 12/30/22 to resolve this. He didn't answer or call back. My solution is as follows. Bring the car back, I will provide a loaner. I will remove the passenger side bearing and install the old bearing. Document taking the new bearing and hub assembly off and installing his old bearing. If there is no noise I will reimburse him for the 1st repair. If there is still noise we can work something out for the passenger side bearing/hub assembly. I am not going to give Daniel the new bearing/hub for free. I need the parts so I can return them and be reimbursed by my supplier. I also want Daniel to take his review off Google and the BBB too since I am accommodating him. I am providing the recorded phone call file from 12/19/22 and a screenshot of the call log showing the times I called Daniel on 12/30/22. My response to the 'solution' offered: I no longer have faith in this business to handle absolutely anything with my car competently or honestly. I reject the 'accommodation' offered. It's simply insufficient. As far as removing my reviews; absolutely not. As a matter of fact, I have told everyone about the scam happening here. John, your response is unacceptable. I complained of a grinding noise. Your website falsely advertises it fixes grinding noises right the first time! Excuses is all you've offered. I will accept the labor costs if you're okay with my continued protest that I should not have had to pay twice. You and your staff are perpetrating fraud by falsely claiming you've done work you didn't do! You even admitted-see BBB

I pulled in to the quick oil change (no appointment) and as I was walking toward the waiting room,…read morethe man that greeted me called me back. He said that it looks like I'm not due for an oil change for 2500 more miles. I asked why my light went on. They said that happens and turned the light off. They checked my tires, topped off my fluids and sent me on my way. I won't go anywhere else for car service.

Very disappointed with their attention to detail. Dropped off a car for 2 issues, handled one and…read moreignored the other. Justin the manager was not apologetic and told us to come back another time, did not offer any significant compensation for their oversight. When I asked for a discount due to their oversight, Justin became angry and told us never to return to Grandview Tire and Auto after we have been loyal customers for years and have spent thousands of dollars there.

I can't recommend this place enough. My family has been taking our vehicles to them for years, and…read morethey do not disappoint. Their estimates consistently come in lower than the "other guys", and they do great work. On my most recent body repair, they were really great about working with me about my options in relation to my budget. And when I went to get my truck back, I was surprised to discover that they had thrown in a little extra work to fix a minor boo-boo that I had chosen not to repair because of cost. They didn't even charge me for it. Wendy in particular was good about communicating all the necessary details with me. I have had yet another great experience with Deering. They have a good, honest business that I would recommend to anybody.

I highly recommend this place. I've used their services a couple of times (auto body work isn't…read moresomething I need to have done often). They do excellent work and they're very reasonable. Last summer I arrived at Deering about 15 minutes before it opened and came upon an employee who was just starting his day. He asked me what the problem was. When I showed him the scratches on one of my headlights and the mark on the bumper of my car, he said it would only take 5 minutes or so to solve the problem. He didn't charge me. That just made my day.

Muffler Doctor & Auto Clinic in Cottage Grove was great. Needed muffler repair on one of our cars…read more Didn't want to spend much as this car bluebook value is really low (although any good running car is invaluable these days) Was pleasantly surprised by Muffler Doctor. I called, and they suggested I really had to come in, which makes sense. They gave me options/pricing, and really tried to keep the price low. The dealership quoted me $4,000 (to be clear, dealer did say 'shop around') to repair whole system. I drove out of Muffler Doctor with a repaired, safe, car for just under $200.

Ive brought every car I've owned to Muffler Doctor. Tires and brakes mainly, but it's always a…read moregreat friendly experience. No appointment needed, PLUS my car is always done the same day. Today I brought my Subaru in for brake pads and rotators... I thought easy fix. Well I was informed I needs calipers too. $900+ visit... after speaking with Tim, I remembered I had an extended warranty. After all was said and done, the Subaru dealership has to replace everything due to a manufacture issue. Tim was helpful through the whole process, and charged me NOTHING. When I asked if I could at least pay something for the diagnostics, he stated "oh no, I mean I would hope someone would do this for me in your situation." You do not find that kind of customer service anywhere now days. Most shops are all for themselves and how they can make money. It's great to know there are still good businesses and business people out there. Even the advisor at Subaru mentioned the guys at Muffler Doctor are good people. So if you're looking for a great place to bring your car... this is the place!

Brought the car in for an oil change and diagnostic to find the cause of a sporadic stall. They…read moreidentified and fixed the issue promptly. I checked part cost online against what they billed me; while it was possible to find a cheaper rebuilt part - they didn't mark up the part cost for new and charged me next to nothing for labor. After I picked up the car on my drive to work there was noticeable misfire (confirmed with OBD reading) I called them up and John said to bring it in and they'd take care of me. He's a man of his word; we couldn't be sure if the issue was caused from the work or not - so they replaced the part in question same day - no hassle necessary. While they're not bargain basement cheap on price - they are trustworthy and stand behind their work. I spent a lot of time to find an honest mechanic after moving - I'm relieved to say I found one.

It took almost 2 hours for them to perform an oil change for which I had an appointment. They…read morecharged me for windshield washer fluid, that I hadn't requested and they forgot to reset the oil Change sensor. The only plus was a car wash. Don't think I'll be a return customer.