Great local company, very reasonable prices, no BS. Snaked like 75 ft of pipe thoroughly and it…read moreworks great now

Very quick service, good prices, and very professional. Frank responded very quickly and came…read morewithin an hour of our request to fix and overflowing toilet. We would use him again!

Response to my message via Yelp was no more than 15 minutes and was answered by the actual drain…read morespecialist/company owner. He gave me a quote to open a cometely clogged sink drain and we set up a same day time slot. It wound up that he finished a previous job earlier than expected and offered to come earlier. Of course I took the offer. Upon meeting Rob G in person, he was very cordial, clean, professional and took care of my clogged sink drain in less than 30 minutes. He made sure the drain was clear and fully operational and offered to call him back as a guarantee should there be any issue afterwards. Price was as quoted - NO bait and switch. I found Rob G to be very respectful, honest, and cares about his business/profession/work. You will see this from interacting with him but the proof is in his truck with how meticulously organized and clean it was. I am very happy to have hired him for the job and I highly recommend Urgent Drain for you DRAIN needs as this is their specialty.

My initial service call was on 10/6. Tech didn't have the tools needed for the job. He said I would…read moreget a call on the 7th to schedule a follow up appointment. No call came (after almost 2 weeks of waiting). I began my calls into an empty well of phone agents. After more than 6 calls (each informing me that someone would call me back - never happened), I finally got an appointment scheduled for 10/20. Tech never showed up and rescheduled for the 21st. Didn't show up. Meanwhile, I have had a refrigerator in the middle of my kitchen for 3 week. I would go elsewhere but my home warranty company hired them. In short, this is the worst run company that I have ever encountered.

Great customer service, they came right away and explained everything, very professional, I would…read morerecommend them.

I'm not the person who usually do this kind of review…read more There was some issue and they couldn't do the job I asked. They still charged the same price and I don't think that is fair. I just paid not to argue with this company. The technician was kind but the company is little greedy.

Juan was very responsive and knows his stuff. I called him on a Saturday morning to ask for help…read morereplacing my kitchen faucet. He accommodated my schedule and came the same day. He was an hour early and texted me when he was en route. Reasonable price for quality work! Would definitely recommend and call again for future jobs!

Juan did an amazing job clearing out our drain pipes in the kitchen. His fees were competitive. He…read morereturned my call within an hour and set an arrival time and updated my on adjusted ETA. Would highly recommend and use again!

I would not personally recommend using JUST DRAINS Plumbing…read more The positive side is the Work seems to be fine and the plumbers that worked in the job were excellent But the presentation and the financial payment explanations we are at the least unsettling for me. After the initial agreement was signed,, there were zero response to my many inquiries to the main office, this situation lasted for a long end extended time. The written invoices and work descriptions later, much later submitted to me we're extremely unprofessional and poor quality To date, the company has hired a professional administrator in this area But for myself, I cannot offer a positive recommendation. I remain extremely unsatisfied and unsettled towards my experience with this company To repeat the work seems satisfactory, no issues have resulted to date, but that past experience was lengthy and bit devastating

Stay away. They are con artists. They make you wait hours after the promised appointment and then…read moretry to gouge over simple fixes. A $63 promotion charge turned into $300 magically. The guy wouldn't take no for an answer and chased down the driveway. Disgusting

Novey (technician) is The BEST! Will / would not leave - UNTIL drain 'problems' was solved…read more WILL Definitely be using this co. AGAIN! THANKS!

Credit where it's due: AAA Advanced Plumbing came out the same day and fully resolved the problem…read more The pricing practices are the issue. When I called, I was quoted $265 for a full drain clean, plus a possible additional $165 if the plumber was on site for more than an hour. I accepted that estimate. I was never consulted about any additional work or charges. I learned by phone, after the work was done, that I owed roughly $750. The final invoice was $765.84: Main line: $385 (quoted: $265) Bowl removal: $150 Over the hour: $165 Wax seal: $7 Fuel & toll surcharge: $12 NJ sales tax: $46.84 Some of these charges are reasonable. But no one told me the toilet would need to be removed at a cost of $150, and no one told me the base price had changed from $265 to $385. A single phone call before proceeding would have let me make an informed decision as the homeowner. That call never came. Quoting one price and billing another is misleading. I can't recommend this company. If you use them, get the full price in writing before any work begins.

Great customer service, came out right away, explained everything, very professional. I would…read morerecommend them.

My home is basically surrounded by trees. I was requiring gutter cleaning about every other month…read moreso I decided to do something about it. I'd gone online and read numerous horror stories about companies that rip people off on gutter guards but I needed them desperately so I decided to bite the bullet. I called NJ Home Maintenance and scheduled an appointment for an appointment. A few short days later they arrived at the house for the estimate. They dropped off a few samples along with an explanation sheet explaining the benefits of each. I was rather surprised by the price which I consider to be more than fair. I hired them on the spot and could not be more pleased. The work performed, punctuality and communication were all without parallel. Speaking as someone who is very meticulous with the maintenance of their home, I can recommend them without reservation. Kudos much thanks.

We came home after 5 months of renovation to find out our sewage system was clogged. Hector…read moreimmediately found the problem and got to work! He was friendly, thorough and efficient. He answered all of our questions and concerns and got the job done. After it was cleared out, he suggested doing an extra optional step to cleaning out the pipes, degreasing and getting it to brand new shape. We took his advice and we couldnt be happier. Thank you, Zoom for taking our call and quickly helping us. We couldnt be happier! Absolutely a great company!!

They advertise 24 hour emergency service but never responded to me. I called about a leak and the…read morewoman who answered took my name and number and said she would send it to the technician and he would call me, but I never got a phone call. Apparently, the only thing that got their attention was the negative review I left on Google. A got a response and was asked to call them, which I did. I called 3 times and they didn't answer...then someone calls back and transferred me to the "owner". He admits that there was a problem with communication and the tech never got my message. But he seems annoyed that I left a negative review and implies that I'm being unreasonable because he saw my history of reviews on Google and I have "high expectations". I am a customer and the customer is the reason why businesses thrive so to imply that a customer shouldn't have high expectations when you advertise "quality" service and the customer is paying their hard earned money is absurd. The alleged owner apologized in a very sarcastic tone and even questioned why I would leave multiple negative reviews. Seriously? His company dropped the ball and left me high and dry during an emergency situation and they were expecting praises? The nerve! Part of being a business owner means you have to own your mistakes instead of guilt tripping the customer into thinking they are unreasonable. I didn't even have to call them back to report my experience. I thought I was doing them a favor, but to add insult to injury to the owner had the nerve to be cynical and condescending. Everything I said in my negative review was TRUE. He could not dispute the facts, yet he's annoyed with my review when his company engaged in poor service. How is that my fault? All I tried to do was give them my business. I stand by my statement that the one star review was well deserved. After talking to the inconsiderate owner though, zero stars is more appropriate.

Had them come in to fix our very loud heat valve leak after having another company tell us it is…read morefine. I can not say enough good about this company. Two problems in two weeks fixed quickly, professionally, and affordable. We will be contacting them for a contract for yearly furnace work!

Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.