Adam is quick to respond. Came out and diagnosed the issue . He replaced…read moreThe pump and line. It was a 40 year old pump. He was good at explaining issue and cost etc. Overall was really pleased with Adam.

I woke up before 6:00 am to my wife saying we have water leaking from under the sink. This is NOT…read morea good start to the day. After pulling everything out and drying it up, we found it was leaking from our garbage disposal. Fortunately, we are members of the Cardinal Care Club, so of course we called Cardinal. I made the call before 7:00 am. Cardinal called me back within the hour. A short time later, I was alerted that a Plumber was on the way. Ken Yager showed up & did a great job! He gave me lots of options and explained different benefits of each. He really knows his stuff. By 9:10 am Ken had completed i still, cleaned up & was on his way. Well done! This is one more reason we are Cardinal Customers and Care Club Members. That isn't going to change anytime soo

Their quote was 2.5 times higher than two other local businesses!! Absurdly high! No way was the…read moreamount of work I was estimating worth the same às a slightly used car! $9k for what is probably 2-3h work is laughable!!! This makes me wonder what they are charging other people who haven't researched the things they want to the same degree I have. It's almost criminal. Their estimator was very pleasant, though. And their communication is quite good. Maybe that's where the extra $5k is required!!!.... Complete BS

We were assigned this contractor by AHS. First contact was prompt and we were hopeful. It all…read morewent downhill after that. On the first visit, the technician told us he had "found a small blockage." Looking back, I still do not understand how that conclusion was reached because no equipment was used to inspect or clean the lines. Instead, he poured Thrift drain cleaner down several drains, including through the garbage disposal. I later learned that this type of product should not be used in a garbage disposal because of the potential to damage metal components. At the time, we assumed the problem had been addressed. It had not. The very next morning, sewage was once again backing up into our basement. We contacted Earl's and were told that the lines had been cleaned. We explained that this simply was not what occurred during the first visit--no snake, camera, or other equipment had been used on the sewer lines. That was the first point where we began seriously questioning the accuracy of the information we were being given. The technician returned for a second visit, this time with a small snake. He attempted to work on the main lateral line and told us he could not go any farther because he had "hit concrete." He then told us a camera would need to be run through the line to determine what was happening. Unfortunately, Earl's camera was supposedly broken. We were told they did not know when it would be repaired and that two other customers were already waiting ahead of us for camera inspections. The visit essentially ended there--with an unresolved sewage problem and no meaningful plan for how or when it would be addressed. By day three, our frustration had grown considerably. We contacted AHS ourselves and were told they could not move forward until Earl's submitted its report. When we contacted Earl's and explained what AHS had told us, we were told, "That's not how it works."

no stars for this company,the plumber didnt even show up no where near the time they said they…read morewould ,they wanted to charge me 90.00$ to use there pump that was damaged and dangerous to use.i pluged the pump in and the wire connecting to the pump fell off the pump and fell into the water.then he wanted to charge me his time to get his broken down truck .when he finally showed up he was there for less than 1 hour but wanted to charge me for 3 hours. and this site wont let me post any thing unless i give a star rating wow

Debelak plumbing and heating were quite simply, awesome. We had a clogged toilet we could not…read morefix, and a few other bathroom issues. I contacted them on a Friday morning and they called around 1PM to say they were on their way. The worker they sent was friendly, knowledgeable (master plumber I believe), and they completed the project in about an hour. Definitely would use them again!!

Fake reviews. I was charged $451.50 to replace one outside water valve. I was told their time and…read moreflat rate fee of $430.00 is what they charge. This was never mentioned. Because no one would pay $451.50 to replace a single water valve that cost $3.00 at best. Tell them to post the real reviews about this company and not family and friends stuff. Pics to follow. And yes it a whole 45 to 50 mins to replace this one valve. So if you want to get robbed but never again. I will tell the whole community of this rip off. So buyer BUYER BEWARE. DO NOT USE THEM.

Professional, honest, knowledgeable. Highly recommend. The price was very reasonable.read more

Arrived within an hour, diagnosed the problem as a shorted wire and fixed it within an hour…read more Painless process and didn't try to sell us any unnecessary services. Very happy with this company. $78 service charge for us in Beaver Dam which seemed very reasonable.

We are in the process of remodeling two bathrooms. Gavin and Avery came out to install the…read moretoilets. Great individuals! Smiles on their faces, great personal skills, and excellent workmanship. I'm super excited that Avery is coming back to hook-up all of the sinks. If you're looking for a plumber and want to get great service for what you pay, then I highly recommend calling this company for your plumbing needs. I would be remiss if I didn't mention Mary who answers the phones among other daily tasks. Great communication! Kerry

The plumber (Jesse) diagnosed the problem (intermittent low water pressure) and fixed it within 3…read morehours the same day (ancient water softening unit), replacing our old water softening unit. Fast diagnosis and fast repair, for a fair price. You can't beat that !!

Had water heater maintenance, under sink water heater, and issue with the iron filter tank dealt…read morewith. Excellent work, in a timely manner, for a great price. Our go to plumber.

Fantastic response to my inquiry 6/17 for a new water heater. Pricing very reasonable and 2 person…read morecrew onsite at my home in Columbus before 8:30am on 6/21. Were in and out in less than 2 hrs including repairing a shower leak

I've used these guys a number of times and I've recommended them to clients and friends. It's time…read moreI wrote a proper review. Their work is great and they consistently come in at or under budget. I just had them out to repair a couple of things and the guys they sent were all knowledgeable and personable. They take the time to do things right and provide explanations that are easily understood by non plumbers. They even take the time to help me understand how better to live in my home. 10 out of 10. Will hire again.

I had an unexpected water leak at my washing machine. I have never had the need for a plumber,…read moremuch less an emergency. From the first person that answered the phone to the two guys that came to fix my problem they could not have been nicer. They were professional and took time to explain to me what they were doing. I would highly recommend them.

Steve is a good guy, recently helped me out with a service call and everything is much better.read more

Our water heater wouldn't light so we called Masterpiece Plumbing. Steve came out, on time,…read morefriendly, and fast. He checked it out, replaced the thermocouple and we were all good. Did I mention he's not just honest but a heck of a nice guy? Thanks Masterpiece!

Very satisfied. Very professional in and out clean and quick work. Would highly recommend.read more

While getting other work done on my house, a worker said I needed to replace the cap for a drain…read morepipe. I got the estimate and the work done the same day. Communication was professional He let me know he was on the way and would be arriving shortly. He asked for additional information and photos before arriving. He arrived with the tools and parts to do the job. It took him a few minutes to do the job. I would recommend him to do for for my friends and family.