Cardinal has been the BEST company I've experienced so far at my house. I've also used Action--they…read morewere terrible in comparison. 1st call to Cardinal was in a panic with the sudden loss of AC in a 90 degree day. 5 animals in the home. The person with whom I spoke understood how dangerous of a situation this was and a service person was scheduled that day. 2nd call was for electrical work--not urgent but they happened to be able to squeeze me in on the same day which was probably rare but amazing! Best parts of this experience: 1. Friendly and empathic front team who got me scheduled ASAP. 2. Text prior to the service person's arrival with their pic and some info to help personalize this 'stranger' 3. The service people themselves--extremely competent, focused, and very personable. I only wish they serviced commercial properties so I could have them out to my business!

Their quote was 2.5 times higher than two other local businesses!! Absurdly high! No way was the…read moreamount of work I was estimating worth the same às a slightly used car! $9k for what is probably 2-3h work is laughable!!! This makes me wonder what they are charging other people who haven't researched the things they want to the same degree I have. It's almost criminal. Their estimator was very pleasant, though. And their communication is quite good. Maybe that's where the extra $5k is required!!!.... Complete BS

This company Was out to my rental property a month and a 1/2 ago and we have been trying to reach…read morethem for 3 days because the work that they did obviously did not hold up and my renters are having water in the basement with terrible sewer smell. Both of us have been trying to contact them and I finally received a call back. The owner said that their office is closed due to someone contracting the covied 19 disease. And that they were not gonna come out to the house to fix anything. They did not give me any time line or say that they could offer me any kind of service for this problem. When I said that it was a possibility that something they did did not hold up they got upset with me and said I should not jump to conclusions and I should just call another plumber because there was nothing that they can do. I paid $1100 to these people for all the work that they had to do out there and a month later it's not working and they won't even make any effort to fix it now. I am very disappointed

We were assigned this contractor by AHS. First contact was prompt and we were hopeful. It all…read morewent downhill after that. On the first visit, the technician told us he had "found a small blockage." Looking back, I still do not understand how that conclusion was reached because no equipment was used to inspect or clean the lines. Instead, he poured Thrift drain cleaner down several drains, including through the garbage disposal. I later learned that this type of product should not be used in a garbage disposal because of the potential to damage metal components. At the time, we assumed the problem had been addressed. It had not. The very next morning, sewage was once again backing up into our basement. We contacted Earl's and were told that the lines had been cleaned. We explained that this simply was not what occurred during the first visit--no snake, camera, or other equipment had been used on the sewer lines. That was the first point where we began seriously questioning the accuracy of the information we were being given. The technician returned for a second visit, this time with a small snake. He attempted to work on the main lateral line and told us he could not go any farther because he had "hit concrete." He then told us a camera would need to be run through the line to determine what was happening. Unfortunately, Earl's camera was supposedly broken. We were told they did not know when it would be repaired and that two other customers were already waiting ahead of us for camera inspections. The visit essentially ended there--with an unresolved sewage problem and no meaningful plan for how or when it would be addressed. By day three, our frustration had grown considerably. We contacted AHS ourselves and were told they could not move forward until Earl's submitted its report. When we contacted Earl's and explained what AHS had told us, we were told, "That's not how it works."

Debelak plumbing and heating were quite simply, awesome. We had a clogged toilet we could not…read morefix, and a few other bathroom issues. I contacted them on a Friday morning and they called around 1PM to say they were on their way. The worker they sent was friendly, knowledgeable (master plumber I believe), and they completed the project in about an hour. Definitely would use them again!!

Fake reviews. I was charged $451.50 to replace one outside water valve. I was told their time and…read moreflat rate fee of $430.00 is what they charge. This was never mentioned. Because no one would pay $451.50 to replace a single water valve that cost $3.00 at best. Tell them to post the real reviews about this company and not family and friends stuff. Pics to follow. And yes it a whole 45 to 50 mins to replace this one valve. So if you want to get robbed but never again. I will tell the whole community of this rip off. So buyer BUYER BEWARE. DO NOT USE THEM.

Professional, honest, knowledgeable. Highly recommend. The price was very reasonable.read more

Arrived within an hour, diagnosed the problem as a shorted wire and fixed it within an hour…read more Painless process and didn't try to sell us any unnecessary services. Very happy with this company. $78 service charge for us in Beaver Dam which seemed very reasonable.

We are in the process of remodeling two bathrooms. Gavin and Avery came out to install the…read moretoilets. Great individuals! Smiles on their faces, great personal skills, and excellent workmanship. I'm super excited that Avery is coming back to hook-up all of the sinks. If you're looking for a plumber and want to get great service for what you pay, then I highly recommend calling this company for your plumbing needs. I would be remiss if I didn't mention Mary who answers the phones among other daily tasks. Great communication! Kerry

The plumber (Jesse) diagnosed the problem (intermittent low water pressure) and fixed it within 3…read morehours the same day (ancient water softening unit), replacing our old water softening unit. Fast diagnosis and fast repair, for a fair price. You can't beat that !!

Had water heater maintenance, under sink water heater, and issue with the iron filter tank dealt…read morewith. Excellent work, in a timely manner, for a great price. Our go to plumber.

Fantastic response to my inquiry 6/17 for a new water heater. Pricing very reasonable and 2 person…read morecrew onsite at my home in Columbus before 8:30am on 6/21. Were in and out in less than 2 hrs including repairing a shower leak

Avid Plumbing deserves every bit of this 5-star review. I'm a salon owner, and our water heater…read morecompletely failed in the middle of a busy workday with over 10 stylists fully booked -- it was incredibly stressful. Avid was able to arrive the same day, quickly diagnose the problem, and clearly walk me through all of my options. The owner took extra time -- even after hours -- to explain how everything worked and answer every question I had without rushing me. They understood the urgency of our situation and had the needed parts ready and installed first thing the next morning. Colton, who handled most of the service, was professional, courteous, and easy to talk to. He explained things in a way that wasn't intimidating, especially since I don't have much plumbing knowledge. In less than 24 hours, we went from having no hot water to being fully operational again. Their responsiveness, communication, and professionalism were outstanding. I highly recommend Avid Plumbing.

I had an unexpected water leak at my washing machine. I have never had the need for a plumber,…read moremuch less an emergency. From the first person that answered the phone to the two guys that came to fix my problem they could not have been nicer. They were professional and took time to explain to me what they were doing. I would highly recommend them.

Steve is a good guy, recently helped me out with a service call and everything is much better.read more

Our water heater wouldn't light so we called Masterpiece Plumbing. Steve came out, on time,…read morefriendly, and fast. He checked it out, replaced the thermocouple and we were all good. Did I mention he's not just honest but a heck of a nice guy? Thanks Masterpiece!