Used Poochie Bella's for the first time today to have my chorkie Tink groomed and have nothing but…read moregood things to say. They communicated well, were accommodating, very timely, and fairly priced. The work was also top notch. They will for sure be my groomer from here on out.

After my original grooming place closed down, Poochie Bella's opened up and I've been bringing my…read moreWestie here ever since. The grooming prices are in the typical $50+ range, depending on the size of the dog and whether you get a basic or deluxe grooming. Deluxe groomings include everything that the basic groomings have plus a blueberry facial, paw butter, anal gland expressions, teeth brushing, and cologne spray. They also do simple bathing and a la carte services. Poochie Bella's has talented groomers who really know what they're doing. Every time I bring my dog here he comes out looking like a show dog. He always looks so handsome and smells amazing! When you make an appointment, ask for Jan. She is so talented and has always been the one to do the best grooming job on my dog.

So, I've only had my Pomeranian, Ryce, groomed here once right before the stay at home mandate…read morestarted. They were super professional. They had me bring him leashed and relieve himself before calling them to bring him inside. It took about 4 hours before they called and told me they were ready for him. He came out and he was sooo cute. He didn't look traumatized! Lol. So I knew this place was gonna be perfect for us to start getting him groomed here regularly. After taxes and tip, I paid about $70-80. Can't remember exactly. They currently are only doing CC only. Since I've never brought Ryce here during "normal" times, I don't know about the free roaming and all of that. But I've only heard great things. Can't wait to take him back.

I've been taking my baby here ever since they opened up in Old Gretna and mannnn I really love them…read moreso much. Dale, the owner, is super sweet and Amelia gives my little man the best bichon cut he's ever received in his whole life. And when I say life, he's 11 years old so he's had plenty. I especially love that the dogs are able to roam free when they aren't getting a service done. It's so much more comforting knowing that he is getting play time versus being locked up in a kennel. Service here is top notch. They are quick and highly skilled. You can tell they love on your babies just as much as you do.

Everybody knows that it can be scary when a pet is sick…read more Recently, my cat was having serious stomach issues. He wasn't eating and he was losing weight. I took him into Dr. Addison and she was quick to pinpoint the problem. First she gave me some medicine to give to him and when that didn't work she came up with another solution that helped my cat immediately. Dr. Addison specializes in feline care and because of this she is quite knowledgeable about anything that might be bothering your cat. She is also good about follow ups. I brought my cat back in for a follow up checkup and she even called me to make sure that he was feeling better. I wouldn't hesitate to bring any of my cats back to Aurora.

We have been bringing our dog to this vet hospital for over a year now, and not until today have we…read moreever had a bad experience. I am extremely disappointed in how I was treated. My dog was scheduled to receive a Bordetella vaccine, we waited over 20 minutes in the lobby before being seen. When I went to ask the receptionist who was extremely rude, how much longer it would be she said I was up next, but that was all. I told her I would need to reschedule if it was going to take much longer, about 5 minutes later a tech came out to grab my dog. She returned shortly where I thought I was going to check out and be on my way. I then find out she still needed to see the vet for an exam, although she was just spayed and received an exam in July 2026, she also had an exam in May 2026, an exam in April 2026 along with a parasite screening, an exam in January 06 2026. None of these additional services were discussed beforehand with me! The confirmation text message to confirm her appointment read, Bordetella only. When I asked how much the exam would be she told me $75, I refused to pay a $75 exam fee that had not yet even been performed, as they told me it would take even longer to wait to be seen by the vet. My biggest concern isn't simply the additional charges every, but the lack of communication and the way the situation was handled. The manager kept telling me its standard procedure, as I told her. That's standard procedure to her and the vets office but not the customer, this should be explained and made clear. Why would we automatically assume a fecal test and an exam would be done if I call and book a Bordetella vaccine? The manager then told me that they could just print out all of my records, what professionalism she showed, and pay for the services I did receive. They charged me for a fecal test, that was never run for the Bordetella vaccine, and printed out my dogs records. Aurora will never receive business from us again, which is such a shame that this is how they treat their military clients and their pets!

I can't say enough wonderful things about Animal Care Clinic, Dr. Esposito, and the entire staff!…read more My Golden Retriever puppy consumed an excessive amount of pea gravel, and I was understandably very concerned. I called my regular vet, and although I've never had any issues with them in the past, I was disappointed by how nonchalant the response was. I understand that they had no appointments available, but there was also very little empathy or reassurance. I was simply advised to take my puppy to an emergency vet or come in the next day. I then called Animal Care Clinic, and the person who answered the phone was incredibly caring, compassionate, and concerned. After consulting with Dr. Esposito, they advised me to bring my puppy in right away. Without going into all of the details, I can honestly say that Dr. Esposito and the entire staff were amazing. Although the situation could have been very serious, they kept the atmosphere calm and even lighthearted while making sure my puppy received the care and attention she needed. I am so grateful for the compassion, professionalism, and genuine concern they showed both my puppy and me. It was clear that they truly cared, and that meant so much during an incredibly stressful situation. Thank you, Dr. Esposito and the entire Animal Care Clinic team, for taking such wonderful care of my girl. I'm so grateful we found you and would highly recommend you to anyone looking for a veterinary team that genuinely cares about their patients and their families!

Dr. Lauren & staff are excellent! They are a bit pricier than others that I've noticed but you are…read morealways in & out. Plus, they can usually see you quickly for an emergency!

This place is amazing. My boy is very shy and is not around other dogs very often. When I left him…read morefor a few hours he looked accepting of the situation which is a big plus. While not happy that we left him, he was not displaying any symptoms of being afraid or stressed out. We were able to explore NoLa with a sense of peace that we rarely have when leaving him in daycare.

Their team got in touch with me promptly to set up a meet and greet before services started…read more Channing came and took down notes about my two dogs, codes and where everything was located for the dogs. He was so nice and scheduling online is straightforward. With each visit they update me via text before and after the walks and put up photos I can access when I log into their website. Prices are reasonable. SO GLAD to have found a reliable, affordable, and thoughtful team to care for my dogs when I'm away!

The results of the grooming service my dog received this past Saturday 7/25/2020 from fancy pups…read morehas been disheartening and devastating for my family. This was his third and FINAL time going there!! The second time I picked him up I noticed he was cut to short in his face as it was extremely red and he wouldn't stop scratching at it and it eventually scabbed over as it was healing. I was hesitant to bring him back for the third time but I did anyhow. I didn't notice how bad he was until we got home when he wouldn't stop dragging his face on the carpet and scratching at it again. His skin has been so irritated and extremely red, he flinched when I tried to touch him from it being so agitated. I was called by one of the workers and she informed me of how sorry she was and the groomers was new and she must've used bad clippers, but the thing that really got me was she claimed she didn't see. I'm not sure what her role is but it's unacceptable if you hired a groomer and you're not aware of the quality of work they can do. The fact that people actually entrust you with their pets and THIS is what they get is not okay!! There's no way any animal should be in the care of your facility and you just not see what's going on! I do not recommend them and will NOT be returning. I'm disgusted and extremely upset!!

I have never written a negative review before but this business did a terrible job. I definitely…read moreagree with everyone that has given this groomer with 1 star. She did a terrible job on my dog. I showed her several pictures of the style of grooming I wanted for my dog. She was adamant she would be able to do it. I truly believe she does not have the experience and perhaps not the proper training to groom dogs. The cut was crooked. The fur was shaved down and nothing close to what was ask. She did not trim the nails either. Absolutely horrible experience. Will never get my business again.

I had recently moved back from college and was looking for a new vet for my dog. I initially chose…read morethis place because it's close to my home and the reviews here sounded good. I can say that I do love this place and would recommend them to anyone. I've come here for my dog's nail trimmings and exams for his heartworm medication for the most part of the last six months but this week, I brought him in to get neutered. Prior to his drop off appointment, my dog had gotten into chocolate and thrown up a lot and he also got hurt at some point while I was at work. They told me that they didn't feel comfortable operating on him since he was already hurt but that they wanted to keep him for the day to examine him. Turned out that my little guy had a fever and something called intervertebral disk disease. They called me multiple times throughout the day while I was at work to keep me updated, they stayed a little after their closing hours to accommodate me getting there after work to pick him up, and they called me the next day after I took my dog home to check in and see how he was doing. They consistently welcome me when I come in the door and make sure that my dog's needs are handled to the best of their ability. I'm honestly just thankful that they care about my dog and other pets so well and I'm comfortable leaving my buddy in their hands. Definitely recommend.

I was originally quoted $128 for my cat's sedated cleaning. I normally pay no more than…read moreapproximately $110, but the employee gave me a detailed explanation of the services and charges included in the $128 quote, and I agreed to that amount. I also initially asked about flea treatment but decided to decline it because I already have the same flea treatment they would have used at home. I dropped my cat off around 8:30 a.m. and received a call around 10:00 a.m. letting me know that he would be ready for pickup around 3:00 p.m. I arrived on time and was then told that my bill was $195, plus a $5-6 credit card service charge, bringing my total to $200.85. Before the service was performed, I was given paperwork with boxes to check indicating which services I wanted completed. I agreed only to the cleaning and nail trimming. I did not authorize the additional services or charges that later appeared on my bill. After requesting an itemized receipt and questioning the additional charges, I was told that ear cleaning was included with the cleaning service. My concern is that this was not clearly explained to me when I agreed to the original $128 quote and signed the paperwork. I am extremely disappointed with how this was handled. My issue is not simply that the final bill was higher--it is that I was charged substantially more than the amount I agreed to without receiving a phone call or being asked to authorize the additional charges beforehand. Even a simple phone call explaining that the total would increase would have allowed me to make an informed decision and prepare for the additional expense. Unfortunately, this experience has genuinely made me hesitant to return for future services because I now have concerns about being charged more than the amount I was quoted and agreed to. I believe customers should be clearly informed of any additional charges and given the opportunity to approve them before those charges are added to their bill.

The best dog day camp in town. Their staff is very accommodating and truly show a their compassion…read moretowards the dogs, know the dogs names and always seem positive. They keep their facility at high standard of cleanliness, which is so important for dog camps. (At a different camp in the same neighborhood, my dog was always coming home sick.) Additionally. Canine Connection keeps through records of every dogs vaccination records. I know my dog is entertained all day because all she wants to do is relax when she gets home. I've also used them for boarding a few times, so my dog can go to camp when I'm out of town.

Brought my my previous dog Romeo ( a special needs senior)…read morefrequently for about six years... and now my current dog Leo goes for boarding/daycare at least one week every month... they're just as wonderful with him. The staff is excellent, I love the webcams, suite options, and the staff is always attentive and focused.. I never see them on their phones or distracted, and it's obvious that they truly care about the dogs. Also appreciate that timely updates about anything unusual are thoughtfully communicated so I don't panic. Ive tried most of the boarding places in town- this one is the best. ( And I have English Bulldogs which are notoriously high maintenance)

Does a wonderful job on my yorkie. Never a problem.. Very nice and clean and dogs are well taken…read morecare of.

Amazing and friendly service. My dog had a great time here for 7 days! She did not want to return…read morehome with me lol. We will definitely bring Stella back here the next time we go out of town.

I'm very disappointed with my toy poodle's haircut. While parts of the cut are flattering, other…read moreareas were trimmed far too close. Under her neck, around her tail, and especially around her backside, the hair is so short that you can see her skin. The groomer, Manny, is new to the shop but not new to grooming and came highly recommended, which makes this even more frustrating. Unfortunately, this experience did not meet my expectations, and I won't be returning. Check out my photos.

Brought in a 20 wk puppy for a trim. She had 3 inches of beautiful hair and just needed a trim to…read moreneaten up. Had been waiting for Vet to finish vaccines and clear her for groomer. I showed front desk worker/groomer the length i wanted cut. I asked her to leave head hair long for ponytail & bows. They cut all her hair off, left 1 inch on her head, messed up around her eyes & snout and cut the tip of her tail hair but charged me $80 for this train wreck! Horrible job! Almost unrecognizable. Strip mall, no overhead sign, just gaudy stickers all over windows. I initially passed it up because its barely visible from street. Front desk groomer had a bad attitude when i walked in. I should've discerned right away what to expect & ran out of there before checking in but against my better judgment I left my little puppy in incompetent hands. Lesson learned. Dont make the same mistake!