purchased groupon for a 75-min deep tissue massage with Jasmine. Jasmine was running late due to train delays but kept communicating and apologizing to me which I found to be extremely personal and professional. Jazan is handled by a two women team and it's not the big chain massage chain. before the actually massage, Jasmine had a brief consultation with me to explain what she does and what my needs are. She was extremely thorough and made sure she covered all of my need in the visit. The massage was AMAZING! she covered all of my sore spots and even discovered spots that i didn't even know was sore! i work out a lot, 5days/week so i have sore shoulders and upper back, Jasmine really focuse of the issues I mentioned and even more as she massages thru my body and during the entire massage she would explain she was doing and where she was touching and if there are discomfort, she would warn me in advance. I cannot express how professional and knowledgeable Jasmine was and I will definitely return to see her and/or her partner. Note: this is not of the fluffy massage, this is a real true massage place that will be painful to some. No pain, no game kinda place. read more

Cons: 1) no relaxing music; 2) loud sound of air conditioner, couldn't relax; 3) no essential smell; 4) not comfy headrest (Smth irritating). Pros: 1) Jasmine is great person; 2) very welcome; 3) offered the water; 4) asked questions prior the massage session; 5) not pushing for a bigger tips; 6) clean office; 7) have organic cream (but unfortunately no organic oil). read more

Bought a Groupon for a 90 minute massage at Jazan's, after seeing the good reviews here and elsewhere. After checking her online schedule and seeing her availability, I emailed to set up my appointment - specifying I would like Jazan as my masseuse - as her schedule for that evening was wide open. I was booked with Michelle instead. And was told Jazan was unavailable. Even though her schedule was clearly open on her own website. After some backtracking, she tried to explain that someone had "just booked" the appointment and offered me another weeknight. At that point, I knew she was trying to give me a less experienced person because I had a Groupon and then lied about it. I hate being treated like a second-class citizen just because I have a Groupon... especially one that I paid $83 for! And, I was so thinking that this would be my go-to masseuse right by my office that could do the deep tissue that I like. Alas, I refunded my Groupon (thank God!) and will be looking elsewhere, for someone honest and upfront about their business. read more

Do not purchase massage services from this person. It is a scam. You will get billed immediately, and you will never hear from them again. You will not even get so much as a text message. They aren't present at the address in Manhattan where they claim to do business. I had to write to Groupon and get Amex to initiate a fraud investigation and reverse the charges. Maybe one or two these reviews are real, but I suspect they are mostly fake. I am not a frequent commenter on these sorts of things but this was such a blatant fraud I feel compelled to warn others. Terrible. Avoid at all costs. read more

I have been going to Jasmin for a few years and she is amazing. She is kind, caring and wonderful at what she does. Booking can be a little difficult, since everyone loves her and her schedule fills up fast. It's worth it though. Other massages just don't feel as good! read more

Guys, it's impossible to reach you by phone and office is empty. I need to retrieve my phone, but can't get on touch with you for several days now! read more

I really didn't want to have to leave a negative review but Jasmine/Jazan leaves me no other choice. I had interacted with Jasmine in the past and she was professional, not the case this time around. I purchased a Groupon for a 75 minute massage for my husband. He works a lot of hours and I logged into the Jazan appointment portal in August and made an evening appointment for him on October 8th at the Lynbrook location on a Tuesday. Yes that is correct, the appointment was made 2 months in advance!! I received a confirmation number from the portal of 100419486177. I texted her on 8-19 and 10-2 to reconfirm and she never called or replied to my texts. On 10-3 I finally got her on the phone. She explained she was having trouble with her portal and had "lost" her reservations but did not apologize for not getting back to me. However, she assured me the portal would be up and running the next day Friday the 4th. I asked her if the existing appointments would come back up once the portal was restored and she said YES! On 10-8 in order to make his massage appointment, my husband skipped a very important business meal with his team and boss who was in from out of town. He arrived at 7 for his 7:30 massage. At this time, I sent her 5 text messages and called her 3 times, my husband tried reaching her as well. He waited an hour, she never showed or called or texted back, not that day nor the next day nor since October 8th to offer and explanation. We are very disappointed, especially since he missed an important business meal. I have a screenshot of my text messages to her that went unanswered in case anyone wants to question the credibility of this review. read more

I just had my first session of massage with Jazmin. It has been AMAZING. This woman has magic in her hands. Although i have to say it has been pretty painful, my back is an absolutely mess! When I walked in to Jazan's this morning I couldn't even move my back to pick up something from the floor and I just left the office being a new person. Seriously. It is worth 100%. I just bought the second coupon to come back in two weeks as she's recommended me. I was told Jazmin was great and we have laughed a lot while I was crying / shouting / laughing / whining. 150% recommended to buy it. read more

I absolutely loved my massage yesterday! It's SO hard to find a real Deep Tissue Massage, and I tried a few places who advertised Deep tissue massage but in fact I was getting just a normal relaxing massage (c'mon!). This place does a real thing. I plan to buy now a package to be getting the massage on the regular basis. I almost don't want to share how good they are because they will be too overbooked for regulars! Five stars all along. Jameelah was amazing (I hope I spelled her name correctly..) read more

Jasmine asked where I'd like her to focus on but completely ignored "focusing on", instead she went though every part of my body using same technique- it's like she is massaging according to a book, totally ignoring the customer's condition. So what's the point of the chat before the massage? After the massage she tried to tell me about my condition, and from my experiences I can tell she doesn't know what she is talking about and was just trying to appear professional. Because you can't just tell a customer's particular body part is "tense" and needs more attention just because the customer became very tense when you are working on that area!!! What kind of conclusion or advice is this??? If you don't know how please don't try to give meaningless advice. I've been to many massages and know for sure that if you are looking for serious massage, this is not the place to go. Also working hours is totally off and different everywhere: Google, Yelp, their own website all have different working hours. They share the space with at lease two other companies and it is a mess. read more

Jasmin is a healer unlike any other. This experience is more than just a massage- her work goes deeper than just what it is held in your muscles. Jasmin holds space for your emotions, thoughts and feelings in a way that feels totally safe and liberating. You are a completely different person after your session than when you walk into the room - and that person is more relaxed and feeling whole. Can't recommend this enough. :) read more

They cannot read nor decipher fine print. I bought a 2nd Groupon (6 months after the 1st) for $79 and the woman flat out refuse to let me use it because the fine print stated "limit 1 per customer" and according to her that means you may only purchase 1 in your lifetime. I tried to explain that the meaning of that phrase means that I may not purchase 5 at a time but her ignorance and hostility prevailed. Even Groupon admitted that she IS WRONG. For her hostility and obstinance, I would never recommend this place far be it ever return. There are many more places to spend my $$$. read more

I had a 60 min massage session at Jazan's. My masseuse, Jasmin was very pleasant to talk to and she asked questions in advance such as if there were specific areas I wanted focused on and areas not to work on. It was an enjoyable session and while occasionally painful (the good kind) my massage was also very relaxing once most of the knots were worked out. The decor was a bit lacking, no frills or essential oil aromas but calm and clean. The room is dimmed and a comfortable temperature. Since it was the summer when I went the AC was running. I did feel the air was rather dry and a humidifier would have added a bit more comfort IMO. Also, I felt the location was a bit tricky to find. There is no sign on the door (or prior instructions) to the place which says Jazan's Massage so for a second I thought I might have gotten the wrong building. read more

I saw reviews on Yelp and was convinced that this massage place is very good. I went with my boyfriend yesterday for Valentines Day and it was one of the best massages my boyfriend and I ever gotten..the staff are the most professional masseuses I've ever seen, they were so nice and friendly, and most importantly gave the most relaxing and best massages ever...My boyfriend had the deep tissue massage and Jasmine focused on areas that needed attention and work, he was very pleased and felt like a brand new person. I had a sports massage because I work out a lot and have a lot of soar areas, Sharron made me feel relaxed and worked on areas where I had issues and as well as the rest of my body....I recommend going there any and every time, this massages were worth everything, and I am definitely going to come back there again. read more

I had a really good experience at Jazan's today. I bought a groupon MONTHS ago and when I realized it expires in three days, I emailed and called; Jasmine got back to me immediately and got me in, an hour later! The spa is clean and pretty and the employees are all very kind and friendly. I had 60 minutes of deep tissue massage from Michelle who is really strong and worked out the kinks in my back (truly - I hurt it two days ago) and I was still relaxed enough to fall asleep on the table. I feel rejuvenated. I plan to go back! read more

Jazmine is an excellent masseuse! She spends the time to ask important questions before she starts about your health, injuries, etc prior to starting. She listened to my requests and gave me a wonderful massage. I am very picky and she exceeded my expectations. If I lived in NYC I'd come see her every month! read more

This was one of the best massages I've ever received, from the moment I scheduled the appointment to the time I left (looking like a hot mess), the customer service was above and beyond. Where do I start... The Logistics: 1) I bought a groupon (being pretty worried as to what I would receive) because I really needed a massage asap. After I bought it, I went online to check their website, and to my disappointment nothing was available for the next day (I mean it when I said asap). However, my luck would change... 2) I emailed Jasmine and noted my availability including the following day and asked if she could please somehow fit me into her schedule. BOOM, within 5 minutes, she responded and could take me at the time requested. I then asked to push back the appt 15min because I wasn't sure if I'd be able to make it out of work in time - instant response, no problem. Immediately, I received an email confirmation of the scheduled appt. 3) The day of, I realized I could make it out in time, and emailed her to see if I could come in 15min early (to the original time) - yes, I know, super annoying. She replied within 15min and confirmed that the original time would work as well. SUPERB! The Actual Massage (90min Deep Tissue) 1) We have a brief discussion in regards to what's happening with my body, certain areas I wanted worked on, and/or if she could work on certain areas longer than normal (which could take away time from other areas), any areas I didn't want (I told her my face), etc... 2) Talk about deep tissue. She basically kneaded in between every muscle group. It's one of those massages where you couldn't fall asleep because you had to keep breathing deeply every time she applied pressure or you felt like you would break in half (in a GOOD way). Then again, I did tell her I liked firm/hard pressure. 3) She worked the kinks in my back, shoulder, upper glut all the way down to my toes, and even my head. Needless to say, I didn't think 90min was enough!! Afterwards, I just had to pay the tax. I realized then that I had 20% tip ready for what was the discounted rate (this is what was listed in the confirmation email). Ashamed, I told her the situation, and she was more than appreciative and understanding of the situation (as I had no extra cash on me...). I told her she could charge the extra % on my card, however, she told me not to worry about it. Overall, I'd highly recommend Jasmine for all your massage needs. Thing to note, Groupon is for first time clients only! read more

Fantastic therapeutic massage! Got a 75 minute Groupon purchased massage in Jasmin's Lynbrook location. Office is in a lovely office suite of a house, easy to find and plenty of parking. Extremely professional and skilled, can not recommend enough... unless you want a relaxing put you to sleep massage... she really gets in there good! :) read more

Jazmine is amazing.. She is simply a pro!!! She is by far the best I have ever had... She first sat down with me and we spoke about what was hurting :) :) then se started her magical massage... It really did relief me from my TMJ pain and I am definitely going back! read more

One of the best deep tissue massages I ever had. It's extremely evident that Jaz lives her work and really wants to help her clients. I highly recommend read more

Unlike any massage I've ever experienced. This lady is incredibly well trained and experienced. She knows every muscle fiber in the human body (every single one) and she knows how to assess it and make it relax. Lisa S's review on 8/31/15 says, "Cons: 1) no relaxing music; 2) loud sound of air conditioner, couldn't relax; 3) no essential smell; 4) not comfy headrest (Smth irritating).". She has adjusted to accommodate all 4 of those reasonable requests. She's worth every penny. Your body will thank you. read more

Sharron was absolutely amazing. My legs are incredibly tight and she was able to give a safe and wildly effective massage to help loosen me up. I felt like crying a few times but don't think it is work it otherwise. I highly recommend setting up a session with her! read more

My girlfriend bought me a Groupon for this massage parlor a while ago, I've tried to reach out to them 2 weeks straight now and to no avail. The location either has closed down, or they refuse to take in no clients who have Groupon coupons. read more

Jasmin was great! She spoke with me at the beginning of my session to understand areas for focus and tension but also listened to my body. I left feeling refreshed, renewed and ready to take on the world! read more

I got my boyfriend a massage here for his birthday with Sharron and she was great. She was so nice to the both of us. And he said the massage was amazing and he came out feeling like a new person. He's very into working out and got the deep tissue massage for his muscles. I wasn't treated any different just because I also used a groupon. Deff recommend her. Great service. read more

Jasmin has healing hands. She is a superb therapist with a wonderful, intuitive understanding of what I need to achieve greater flexibility.

If I could leave zero stars, I would. I have NEVER, not ever left an establishment without leaving a gratuity. Until today. I have a pretty high threshold for disappointment. That said, I had the absolute worst massage experience of my life at this establishment. I get massages regularly and I have been to many, many massage places in my lifetime. Literally from the second I walked through the door at Jazan's i felt uncomfortable. 1. When I entered, Sharron stood up from behind the desk and looked at me like she was expecting me to say something. I introduced myself by name and she just looked at me and said, "and?" I am not a mind reader. In my experience if you want a question answered you have to ask a question. 2. My hair had been pinned up and I had loosened it. She asked me why I did that.I told her it was in case shewanted to work on my scalp. She asked me to put it back up and stated "I can't handle all that". When it wasn't pinned up to her liking she said, "listen to me, you're not listening to me". 3. She gave me plenty of unsolicited advice throughout my massage regarding how my body should look. Nothing says relaxation like being criticized from head to toe while laid out on a table in your underwear! 4. After feeling calluses on my feet she gave me unsolicited advice regarding footwear I should be wearing and told me that these are things that I should know because I'm a medical professional. 5. The actual massage was so jerky and that I really could not believe that she was a licensed massage therapist which she claimed to be. The simple fact that she felt that she had to say that just added further doubt. There was zero technique in her work. The whole experience was just crazy. I just laughed to myself because I was so shocked at how little she cared about getting a gratuity at the end. So, I didn't give her one. read more

I wasn't going to review this place because I was afraid to let everyone know about the amazing massage I had, but I can't be selfish so I'll let you in on the secret! I Had a great deep tissue massage with Sharron! She had a great energy and flow while working on me. I'm a big guy at 200lbs at 5'10 and well muscled from lifting for 20 years. Sharron's hands were really strong and she got right into my problem areas and opened them up. At times it was painful (a good kind of pain) and at other times I was so relaxed I almost fell asleep! I feel like a new man today! You can be sure I'll be back at least every month. A talented masseuse is hard to find. Thanks Sharron! read more

I called for an appointment 3 times w/o receiving a reply & then cancelled my groupon. When calling, I left messages on Jazan's answering machine mentioning that I work at night & "please don't call me back in the am as sometimes I have difficulty falling back to sleep." Two weeks went by & guess what!?! She called me in the morning saying that she had to call in the am as she didn't have time to call in the afternoon or evening. By that time she should have been notified that I had cancelled my purchase w/Jazan. That is the kind of service I do not want to deal with. read more

I had a massage with Jasmine. It was my first deep tissue massage but she was awesome with me. Asked me before hand what I thought needed to be worked on, talked to me about breathing practices and checked in often as well throughout. I felt soooo much better afterwards! She knows her stuff and will will have you feelings worlds better by the time you leave. I plan on going back and would highly recommend her to anyone! read more

I just had an amazing massage with Sharron! She took the time to find out exactly where I was hurting and what i needed, and expertly got out pain that I have been feeling for months, and which other masseuses could't fully address. She was kind, charismatic and attentive, and applied the perfect amount of pressure. I strongly recommend booking a massage with her!! read more

Went to Jazan's massage today for the first time. Sharron was the massage therapist and she was wonderful! She did a great job of working on all my tight areas and was very knowledgable! Definitely recommend! read more

Best. Massage. EVER. Very powerful and strong massage but somehow you feel soooooo relaxed afterwards and muscles feel like jelly - all in a good way. Will not go to any where else now. read more

Went today for a deep tissue massage and was blown away. Within 5 minutes Sharron figured out where my knots were and spent the rest of the session working them out expertly, she's a real professional. read more

My first review ever... I've never been into writing reviews but Jasmin truly deserves it. I found Jazan's on Groupon in October of 2014. I was in desperate need of a very good sports massage since I was suffering through shin splints and was in training to run the TCS NYC Marathon November 2nd, 2014. So with two weeks before my big race I was in so much pain and went to see Jasmin. She is a sweetheart, very friendly and outgoing. I have to say I'm not too social and don't talk much but Jasmin made me feel comfortable, easy to talk to and likes to put a smile on your face. Even using the groupon and amazon deal she treated me like any other customer and helped with tips on what to do after. Jazan's is a nice cozy small place in a perfect location in midtown. My first sports massage with Jasmin was painful but extremely rewarding, which is exactly what I needed. Jasmin is very knowledgeable in what muscles to work on and made sure my muscles were loose by the time I was done. I've been to many sports and deep tissue massages but they were all too gentle and not really getting into the muscles in order to release them. I was sore for two days after but I noticed my shins were not hurting anymore and right there I booked my next one a week after. Jasmin helped me stretch and made my body perfectly loose to run the NYC Marathon. I have to say she saved my legs because I had thought I wouldn't be able to run the marathon if my shins continued acting up. I finished the marathon all because of Jasmin. Since then I've been going to Jasmin before every race and she is a total life saver!!! I recommend her to everyone wanting to get there muscles loosen the correct way. It's so painful but it has to be done. read more

I had my first massage experience (deep tissue) with Jasmin and, I day later, I feel like at new person. Jasmin is professional, attentive, patient with newbies, and a great listener. Although I didn't have anything to compare it to, her technique was flawless, sometimes painful, but nonetheless absolutely amazing, a head-to-toe amazing experience. She answered any questions I had and was quite knowledgeable. I cannot relate to some of the other reviews I read; Jasmin definitely provided soft lighting and music. I intend to make this a part of my regular routine as I strive to make improvements in my overall health and wellbeing. Kudos to Jazan's!!!! read more