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    Jays Outdoor Solutions

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    6 months ago

    My wife bought a building everything went great and she is waiting on delivery sales person was great help Thank you

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    Sheds By Design

    Sheds By Design

    4.3
    (8 reviews)
    59.8 mi

    Today i contacted Sheds by Design and had the worse experience trying to purchase my first she…read moreshed. The MAN that answered the phone made me feel like i wasn't worth the time or day and my money wasn't good enough. Talk about ($$) amount of money. But I won't to Thank this MAN or person who decided today i will Lose the company or his company business bc it's the right thing to do. I thank him for making me understand that everyone doesn't deserve your money or business. Toodles!

    After sales process and signed contracts everything seemed unprofessional and disorganized. I…read moredon't see how this is a professional business focused on sheds. The sales process was easy and Joe was very nice and understanding. We scoped out the project in April and let him know that we wanted to get everything on the property in order and would reach back out once we were ready to order. He kept us informed of promotions, but was not overly pushy about ordering right now or contacting us often like other sales companies tend to be. We didn't have any issues with this process. However we did originally overlook the high pricing for the anchoring package ($299) as we thought it was a much more in-depth process with higher end items than it turned out to be (also later they would almost forget to even install them despite it being on the contract). Also, it seems that they changed contracts at some point recently as I paid for a leveling package but later found that the contract we were given the leveling blocks were included for free (they would later indicate we were given an old contract to sign). As far as everything post signed contracts was anything but professional. There was no line of sight to the progress of the shed in building and then after being told it was being worked on when I followed up with them directly the next day all of a sudden it was done and they wanted to deliver less than 24 hours later. I compromised by being ready within 36 hours of the shed supposedly being done just to find out that the appointment had to be cancelled because the paint wasn't finished. Then cancelled the next business day because it still wasn't painted even though I was assured that day would work. And then cancelled again for staff conflict and then delivered later than promised on the fourth scheduled date. Upon delivery of the shed from a company that specializes in sheds we were shocked to find that there was only one worker with a small forklift suitable for moving pallets in a warehouse but not capable of lifting a 120 sq ft shed. Thus it dragged the shed down the road leaving wood markings the whole way and was incapable of placing the shed in the center of a gravel pad that was only one foot wider on all sides then the shed. In the process of delivery with inappropriate tools multiple spots on all sides of the shed were damaged. Also after all of that during the delivery the person was ready to receive payment on the contract he had in his hands without even finishing what was paid for. I had to call out that the anchors were never paced ($299 anchor package). I was back and forth between working and checking on his progress and had originally planned to had the check to my boyfriend without going outside to check the finished project. We decided to go with a professional shed company to ensure that we had a great product instead of the big box store sheds. I expected a more professional experience with the skills and specialization that a company that focuses on sheds should provide and I didn't experience that at all. At no point did I feel as if the customer was a priority in this transaction and I felt that as the customer I had to reach out at every turn to get information and to be told they couldn't follow through on their commitments and that I as the customer made all of the accommodations in this transaction which seems backwards in a business transaction. This was an extremely large purchase for us. We took the time and attention to ensure that our property was in perfect shape, leveled, gravel base, prior to signing the order knowing that we didn't want to be the hold up on delivery or make issues for your company by being unprepared. We expected the same level of attention to detail and commitment to us that we didn't experience. We have had several contacts with the company from the day of delivery and several weeks after hoping to find a resolution, but the company still has not followed through on any of their attempts to rectify the situation. We are extremely disappointed and feel that we have not received the level of quality we paid for and it's disheartening given this is such a large purchase for us.

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    Barnyard Utility Buildings - Gastonia, NC

    Barnyard Utility Buildings - Gastonia, NC

    3.7
    (3 reviews)
    46.5 mi

    Did great job on my new building fast service great customer service build my building in dayread more

    Sales manager Lisa called the day they were supposed to begin and said they would not be out until…read morethe next day. The builder (Dave) shows up the next day and it had rained the night before so my wife tells him that he cannot back his trailer onto the grass because we don't want tire ruts in the grass we're trying to establish. The guys sits in the driveway right under the security camera which also has voice recording complaining and dropping F bombs about not being able to back up to the fence gate. After about 3.5 hours of carrying wood and tools to the back yard and taking a ridiculous amount of smoke breaks, he leaves and doesn't come back. My wife calls the office to see if he just went to lunch and will be coming back or not. She doesn't hear back from them and calls back after a couple of hours. They tell her that they can't get ahold of him. Fast forward to day 3 of what was supposed to be a 2 day build of an 8x12 shed, the guy has only worked 3-5 hours a day. I understand that it's summer in NC but maybe send second person to help him. Anyway, he leaves on day 3 after about 3 hours and leaves everything out, no roof on the shed and it's supposed to rain that night. I call and talk to Emily. She says she only answers the phone but will pass it on when everyone gets back from lunch and someone would call me back. She calls right back and asks if I want them to send someone out to put a tarp up to protect the untreated lumber inside the shed. I say yes and about 30 minutes later, two guys show up and put a tarp on and put everything inside the shed. Nobody else called back to address my concerns about why it's taking so long. On day 4, I drive to the Gastonia office where I purchased the shed and tell Cory that I'm not happy about being ignored. He calls Lisa and says that I'm in his office to inquire why nobody called me back the previous day to address my complaints. The only thing I get is "he'll be finished today, and at this point, what do I want her to do for me?" I say I think I deserve some sort of rebate or discount. She offers me $100 off. SERIOUSLY? They start a day late, take over twice as long as it should have taken and she expects $100 off of a $3,700 shed is going to make things right? Maybe if they had done something with the guys attitude the first day when we complained about it which continued on security camera for more than the first day, then I would be a little more empathetic about him working by himself and taking longer. I get home from my unproductive trip to their office and the builder is sitting in his truck. He tells me all that he still has to do and that he would be back the next day to finish if that's ok. He doesn't work for me so I tell him to do what he has to do. So now they're going to spend 5 days building this shed. I would absolutely NEVER recommend this company. They don't care about their customers or their employees. You cannot treat your customers this way and you cannot expect your senior employees (63 years old from what he told me) to work by themselves in this type of heat and get things done on schedule.

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    Pine View Building

    Pine View Building

    3.0
    (2 reviews)
    37.9 mi

    Reasonably priced, well-built, knowledgable staff, wide variety of sheds and garages,On-time,…read moreprecise placement at delivery site, durable, water tight, clean, well ventilated,. . . . .I can't say enough good and excellent things about my Pine View Shed. Spot on! Customer John, Ridgecrest, NC

    Pineview Buildings is a dishonest company with many internal communication and integrity problems…read more I had been renting a building and fell behind on my payments when a family member got sick. They came and took my rental building, while no one was home, without calling, and with all of my property in it. I called the very next day to inform of my intent to pay and set up a payment date. I told the woman when I was going to be able to pay, and I was told that it would not be a problem. Nothing was ever mentioned during this call that about only having 15 days to make a payment. In fact, the day that we agreed on paying was beyond the 15 day period. Yet, again, nothing was said about them taking ownership of my property. On the original agreement date to pay my back balance I called to regretfully extend the payment date. Again, nothing of my property being relinquished was mentioned. I did this two other times, and again, nothing was ever mentioned about my property. I paid my back balance, and a re delivery fee, assuming that, as I was told originally, my property would still be in the building. I paid for them to redeliver an empty building. All of my memories, tools, dishes, daughters clothes and crib, things that I cant get back.. gone. Taken by this business's employees rummaging though and taking whatever they want. The exact words used by Leon Helmuth were "we let some of them them [employess] go through it, some of it was thrown away, and some of it was sold." but did not keep a log or any type of record of what was sold or given or thrown away. That is very unprofessional. Why wasn't I told during this 4-5 calls that my property would be taken? Why wasn't I told when I called to pay the back balance and told the gentleman that I wanted redelivery of my rental building AND property? It was nearly two weeks from the time I paid up to the time I had to reach out (for the second time) about redelivery. Were they giving away and selling me property during those nearly two weeks? The communication internally and with customers is non existent. There are two different companies and if you try to call them they bounce you back and forth between the two until you get put with someone who doesn't know how to properly handle the call and made a claim that was not kept. And after a conversation with the delivery driver while bringing the building back, he told my wife that we were liars. That we never called to arrange repayment. That we never called back periodically to update. So in conclusion, the rental company parent company do not communicate with each other, and because of that they have Pineview employees in possession of my daughters clothes, my family heirlooms and tools. I'm still waiting to be sent a copy of my rental agreement. I would also like contact information for your regional or district manager as well as contact information for your parent company. Please reply in a timely manner.

    Jays Outdoor Solutions - shedsandoutdoorstorage - Updated August 2026

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