Today i contacted Sheds by Design and had the worse experience trying to purchase my first she shed. The MAN that answered the phone made me feel like i wasn't worth the time or day and my money wasn't good enough. Talk about ($$) amount of money. But I won't to Thank this MAN or person who decided today i will Lose the company or his company business bc it's the right thing to do. I thank him for making me understand that everyone doesn't deserve your money or business. Toodles! read more

After sales process and signed contracts everything seemed unprofessional and disorganized. I don't see how this is a professional business focused on sheds. The sales process was easy and Joe was very nice and understanding. We scoped out the project in April and let him know that we wanted to get everything on the property in order and would reach back out once we were ready to order. He kept us informed of promotions, but was not overly pushy about ordering right now or contacting us often like other sales companies tend to be. We didn't have any issues with this process. However we did originally overlook the high pricing for the anchoring package ($299) as we thought it was a much more in-depth process with higher end items than it turned out to be (also later they would almost forget to even install them despite it being on the contract). Also, it seems that they changed contracts at some point recently as I paid for a leveling package but later found that the contract we were given the leveling blocks were included for free (they would later indicate we were given an old contract to sign). As far as everything post signed contracts was anything but professional. There was no line of sight to the progress of the shed in building and then after being told it was being worked on when I followed up with them directly the next day all of a sudden it was done and they wanted to deliver less than 24 hours later. I compromised by being ready within 36 hours of the shed supposedly being done just to find out that the appointment had to be cancelled because the paint wasn't finished. Then cancelled the next business day because it still wasn't painted even though I was assured that day would work. And then cancelled again for staff conflict and then delivered later than promised on the fourth scheduled date. Upon delivery of the shed from a company that specializes in sheds we were shocked to find that there was only one worker with a small forklift suitable for moving pallets in a warehouse but not capable of lifting a 120 sq ft shed. Thus it dragged the shed down the road leaving wood markings the whole way and was incapable of placing the shed in the center of a gravel pad that was only one foot wider on all sides then the shed. In the process of delivery with inappropriate tools multiple spots on all sides of the shed were damaged. Also after all of that during the delivery the person was ready to receive payment on the contract he had in his hands without even finishing what was paid for. I had to call out that the anchors were never paced ($299 anchor package). I was back and forth between working and checking on his progress and had originally planned to had the check to my boyfriend without going outside to check the finished project. We decided to go with a professional shed company to ensure that we had a great product instead of the big box store sheds. I expected a more professional experience with the skills and specialization that a company that focuses on sheds should provide and I didn't experience that at all. At no point did I feel as if the customer was a priority in this transaction and I felt that as the customer I had to reach out at every turn to get information and to be told they couldn't follow through on their commitments and that I as the customer made all of the accommodations in this transaction which seems backwards in a business transaction. This was an extremely large purchase for us. We took the time and attention to ensure that our property was in perfect shape, leveled, gravel base, prior to signing the order knowing that we didn't want to be the hold up on delivery or make issues for your company by being unprepared. We expected the same level of attention to detail and commitment to us that we didn't experience. We have had several contacts with the company from the day of delivery and several weeks after hoping to find a resolution, but the company still has not followed through on any of their attempts to rectify the situation. We are extremely disappointed and feel that we have not received the level of quality we paid for and it's disheartening given this is such a large purchase for us. read more

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Sheds By Design Has been wonderful. I bought an 8x8 Shed and it has worked out perfectly for putting things I have in extra storage. It looks great in my back yard. The gentleman who transported it to my back yard was great. He was professional and very nice to talk to. I highly recommend them. read more

Sheds that pass HOA approval process with flying colors! Great shed prices and good quality!

We ordered a custom shed for our backyard. Easy online design tool with additional recommendations from the builder. Was able to get the paint to match our house. Fast and easy delivery. They were responsive and very helpful. The shed looks amazing - highly recommended! read more

(Written by my husband.) Let me begin this review by getting straight to the point. My wife and I would HIGHLY recommend Sheds By Design to anyone interested in getting a high quality, customized shed made to order and delivered/installed on site in your backyard. We recently moved into a smaller house in an effort to downsize, and needed some extra storage to accommodate all our junk. After an extensive search, my wife found Sheds By Design, based in Cleveland, NC. We live in Winston-Salem, so they were a bit out of the way. But we traveled to their facility and were impressed by Silas's professionalism. He showed us several models and options, and then reviewed our site online to ensure that installation wouldn't pose any problems. Later, his brother, Mercer came out to inspect the site in person, again to make sure they could deliver the completed shed without any issues. About a month after our initial meeting and payment, Mercer and yet another brother, Miles, arrived and delivered the shed as promised. In about two hours, they had it in place right where we wanted. They had to slip the shed (8' x 20') through a narrow 10 foot gate opening. In the midst of doing this, our metal gate scrapped one side of the shed and caused some very minor damage. Mercer and Miles promptly repaired it on the spot, and to this day, I can't tell where the damage was. Once the shed was in place, they leveled the structure out on our sloping lot. All three brothers were very professional and courteous. For the price we paid, Sheds By Design delivers an exceptional value. Again, my wife and I would recommend them to anyone. As I said before, they're a bit out of the way. But this is not really a barrier, as they bring the finished product to you, at a very competitive price. read more

Very professional group of gentlemen who are very customer focused with outstanding attention to detail and willing to do whatever it takes to make the customer happy. They even followed up 30 days after to make sure we were still satisfied with the shed. We couldn't be happier!!! read more

The total experience with Sheds by design was outstanding. The Shed we received far exceeded our expectations. The Sheds by Design team listened to our wants and needs and delivered a product that "hit all the marks". We are extremely satisfied with our purchase. The team really strives to do whatever it takes to serve the customer. Our Shed sailed through the purchase, design, build process to be be delivered earlier than we we expected. Well done. Thank you. We would highly recommend Sheds by Design. read more