Cancel

Open app

Search

Jaycar Electronics

4.0 (1 review)
Closed • 8:30 am - 5:00 pm

Jaycar Electronics Photos

Recommended Reviews - Jaycar Electronics

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Scott N.
341
345
378

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Harvey Norman

Harvey Norman

3.2(6 reviews)
1.0 km
•$$$

I've been quite satisfied with my experience here over the years, even though there's not much…read moresympathy when I ask for discounts. The selection of products is consistently good, and the staff are friendly. My only concern is that the staff seem a bit too keen to sell products quickly. Other than that, everything meets the expectations of a large electrical store.

I am beyond disgusted with Harvey Norman's appalling service. After paying a premium for a product,…read moreI received a faulty item and was met with nothing but incompetence and disrespect. I called their team five times, provided every document and photo they demanded, yet got zero communication, transparency, or resolution. To make matters worse, I had to visit the store myself only to learn that their warehouse knew the inventory was defective before it was even shipped to me! They had already ordered replacement parts from China yet still sent me a broken product. This isn't just negligence--it's a shameful betrayal of customer trust. Harvey Norman's complete disregard for accountability is infuriating. Their so-called "service" is a masterclass in frustration and inconvenience. I'm escalating this to senior management and consumer affairs media because no one should endure this kind of treatment after spending their hard-earned money. Avoid this company at all costs--unless you enjoy being ripped off. "Harvey Norman"? More like "Robbery Normal."

Photos
Harvey Norman

See all

The Good Guys - Appliance Online

The Good Guys

2.1(7 reviews)
1.1 km
•$$

If I could give zero stars for customer service, I would. My experience at The Good Guys Gepps…read moreCross was honestly one of the most frustrating retail experiences I've ever had, and I only ended up making the purchase because the manager finally stepped in -- after over an hour of nonsense. It started with a simple call to the store about a product. I was put on hold for nearly an hour. When someone finally picked up, I was understandably frustrated -- and yes, I raised my voice. But it was after the woman on the phone immediately cut me off, told me she was too busy, and acted as if I was a burden for calling at all. As if I'm not busy too? I told her how long I'd been on hold and asked her to please not dismiss me. She kept interrupting, told me I was being rude (with a completely condescending tone), and then hung up on me mid-sentence. Sure, I raised my voice -- but I didn't swear or insult anyone. I was frustrated because she was being rude first, and I'd wasted almost an hour waiting to speak to someone. So I went into the store to sort it out in person. When I calmly explained what had happened to the staff member at the front desk, she interrupted me, said she was the one on the phone, and again accused me of being rude. She actually said, "I was with her the whole time," as if I had no right to be upset. Instead of offering help or trying to resolve anything, she just escalated the tension and made it feel like a personal grudge. Completely unprofessional. I asked to speak with a manager. She said they were too busy and that I'd have to wait. So I did -- for over 30 minutes -- while staff avoided eye contact, whispered about the situation, and made zero effort to help. Eventually, the store manager came out, and to his credit, he was calm, respectful, and handled it like a professional. He apologised for the behaviour I experienced, listened to my side of the story, and offered $50 off my purchase as a gesture of goodwill. That manager was the only person in the store who acted like a Good Guy. Without him, I would've walked straight out and never returned. I don't expect the red carpet when I walk into a store, but I do expect to be treated like a human being -- especially when I'm spending my money. What I got was eye-rolling, blame-shifting, and a complete lack of accountability. Yes, I raised my voice -- but it was after being disrespected, interrupted, and hung up on. And no one in the store made any attempt to de-escalate the situation until the manager came out nearly an hour later.

TLDR refused to install the aircon we bought from them…read moreunless we bought one that is too big for the room. +1 Manager was helpful when we didn't have an extra 1K Full Story Ordered an 2.7kw aircon online that suited the area of our loungeroom 21m sq, selected a day for installation when I would be home. Installation is changed to when I'm at work, I had to go into the store because this isn't something that can be sorted over the phone. On the install day the guy arrives 8am (not the install time), says he wont do an install unless we buy a 5kw aircon for a room of 30-60m and kept asking to take our aircon. As the staff instore had mentioned he was dodgy I refused to let him take the aircon. We couldn't contact the store because it wasn't open yet and we offered to install doors to the lounge (which we have) and just got a confusing response from him. I was able to call home service, but they didn't get back to me until about 2pm saying the contractors use random online calculators to decide what size aircon a room should use and I couldn't sign a waver to have my 2.7kw installed. The manager in store was really helpful and seemed understanding when I explained I didn't have another thousand dollars to spend, he was able to swap us to the 5kw within my budget. The installer didn't come back to install it and I feel like I've been scammed. A few more calls to home services (if you don't get Page or Danny you're screwed) and a week later the aircon gets installed. End result is we have an aircon that is way too powerful, we try to run it on the "silent" mode but it rumbles and doesn't sound healthy, so we have to use the "low" setting which blows stuff off the wall that's only 4m away. I've attached recommendations from choice.com.au and appliancesonline.com.au showing the recommended aircon kw for room sizes.

Photos
The Good Guys - Choice

Choice

The Good Guys

See all

Jaycar Electronics - computers - Updated May 2026

Loading...
Loading...
Loading...