This is where MSY used to be located before they moved up the street to a larger location, however…read morePC DIY follows up with the service MSY provided before, which was good tech at a good price. What many people don't know is that if you're looking for cheap laptops, monitors, cameras, computer parts and accessories, the first place you look shouldn't be in JB Hi-fi or God forbid, Myer??? It should be in places like PC DIY or MSY where you can get things for up to 20 to 30 percent cheaper, depending on what you buy. The last time I was there I was looking for a HDMI converter cable which I managed to get one for a significantly cheaper price compared to if I had gone to the likes of Officeworks, which is another store I do love but for different reasons. If you're looking for custom solutions, you can talk to the people in the shop and they will help you design a computer that suits your needs and price tag. Walking in, you'll be greeted by a large front desk where there is usually at least one shop assistant. They may not seem super friendly to some people who come in for the first time, but they are helpful and straightforward. Most of the people who go into the shop usually know what it is they are looking for and they tend to expect those kinds of customers that walk up to the desk and simply ask them for the component or tech that they are looking for. Whenever I'm looking for cheap good quality tech, the two places I will think of are PC DIY and MSY.

This place has slightly better service than MSY. Of course, MSY has basically non-existant…read morecustomer service. I do occasionally drop in here when I'm after something, but this place is pretty much always my second choice. I've found (and maybe you'll find differently) that MSY is that little bit cheaper, and I can put up with not having my hand held by staff when I'm looking for computer stuff. But there are times when my first choice doesn't have exactly what I need, and that's why I end up here. Ian's reminded me that it needs to be emphasised that you should never, ever go to places like Harvey Norman or Dick Smith's for HDMI cables. Not that long ago, a metre of HDMI cable at those places sold for over fifty bucks. Now they're down to around thirty bucks. At the same time that they were fifty bucks at other places, I bought a three metre HDMI cable here for about fifteen bucks. Good shop. Like it. Prefer MSY, but this place is good too.

This is the third MSY place I've reviewed, and it's the one I've used the least. Not through…read moreanything this place has done to put me off going there, though. I just find that the location hasn't often been convenient for me to shop at, as when I'm in Adelaide, I'll usually be in the city, and when I'm at home, well, that's not anywhere near Adelaide, full stop. I bought a new box in here a few months ago. I think it was an Antec 300. A power supply too, a fairly good one. Both had been going really well. I think since I went in there, they've reorganised the shop, if they're anything like the other MSYs I've been too. Now, you don't go to the counter and ask the staff to get the parts you're after, you need to walk through the store, pick up what you want (which is tricky if you don't know what the packaging looks like), and walk to the queue at the counter. MSY really aren't about service. They're about being very cheap. If you've got a faulty product, then they won't be exchanging it, they'll be sending it off to the manufacturer, and you'll be lucky if you see it again in the next month, usually more. But that's part of the chance you take when shopping somewhere so cheap.

JB Hi-Fi are a great store that have been around quite a while.........which always gives me added…read moreconfidence in a store. They have some great specials on electrical items here. I have purchased a phone for my child from here, great, basic, locked with minimal credit for only about $30. Didn't thin he would find something until he saved a bit more but proved me wrong. I have also managed to grab a great bargain on some really odd dvd's, especially some fantastic comedy ones. They seem to stock stuff you can't get in the usual department stores or even sometimes in specialised music shops. I have also purchased a larger tv and set top box from here before and have received great service every time. It does get rather packed out in the store, especially when they have a big sale on, but they do always have a security guard at the entry/exit of the store. Staff get really busy, even though they have heaps of staff working all the times I have been there they also seem to often have heaps of customers. But obviously that is a good thing and the wait has never been horrendous. I tend to go with the theory of looking for one thing, phones OR computers OR cameras OR dvd's, etc. Way too much to try and look at the whole store at one time.

My first choice when buying video games. JB has the biggest range and the best prices and the staff…read moreare really friendly and helpful. I just went in to buy a pre owned game but could only find a blank case with a sticker on of the game I was looking for. I found that easily too because it's well organised and in alphabetical order. The staff were very helpful and gave me a discount because it didn't come with the case. Winning! Also, unlike some places the security guy is really friendly and you don't feel uncomfortable walking past. I only come here for games so can't really comment on the electronics etc but I've only heard positive things. Oh and 90% of the staff are really good looking. Bonus haha

I put as many categories as this site lets me but there are heaps more than just what is listed…read more They also sell all electrical and appliances, big and small, anything from a blender to a pidgeon pair fridge/freezer. Basically most Harvey Norman stores are set up the same. Huge entrances to the furniture department. Usually entrances are in the middle of lounges, if you go one way you will ge tmore furniture then curve round to televisions and the likes, go the other way and get beds and bedding. I have managed to grab some fantastic bargains on some great pillows here actually. Heaps better quality than at department stores and they lasted heaps longer. The Electrical and Computers are usually in a separate section at the rear or one side of the store, with electrical left of the spearate entrance to this area and computer, mobiles phones, camera's, PC software, etc to the right of the registers. I have never purchased nay major electrical items from this store but have bought some really good computer equipment here. Including a fantastic Acer laptop. It was already out so cheap and had a cah back offer making it even cheaper in the end. I have always received good service here and been given some great advice from people who obviously know their products. Getting the service is the hardest part - they are usually really busy, more so in computers and electrical departments, and it may take a little wait before someone is available to help you. However once you have someone their service is usually very good, I have never had an issue with a staff member at any Harvey Norman store.

Grabbed myself a PS3 from here a little while ago, when it was on special. Which is the only time…read morethat I buy anything from any Harvey Norman. What I like about the place is the service. But I find that you're paying for it when you buy stuff here. That's why they bitch and moan about online shopping. You'll get exactly the same thing and pay less than half the cost in many situations. I haven't ever bought furniture at Hardly Normal's, just because if I'm paying that much, it'll be from a premium store, not this place, or any of the others. I do feel a bit sorry for those that have to buy their computers here. Seriously, go to MSY, buy the parts, and learn to do it yourself. You'll end up with a new skill, a computer that costs literally half the price (or less), and everyone will tell you you're awesome. Which is what I can't tell this place.

Went in today after encountering problems installing a new cpu. The young man I spoke to was…read moreincredibly helpful and generous with his time and knowledge, he ended up giving me a couple of parts for my motherboard which were missing, which completely solved my problem. Outstanding service, and very highly recommended by a very grateful customer.

I ordered a new PC case, which arrived as expected, but turned out to have a manufacturing defect…read moreand thus was DOA. I emailed their support pictures of it, and followed up twice more in the coming days but never heard back. Eventually I had to call them, and they said that they could not just replace the part that was damaged - which was considered a spare part - but that I would have to return the whole thing, and it would take two to four weeks to be assessed and replaced. I told them this was not not be suitable, so instead would like a refund, but was then told that they could not guarantee a refund. Having looked into it, I found I was within my rights to receive a refund, so called them back and arranged the return. At first even though it was an online order, they wanted me to drive (3 hours) to the nearest store to return it, but I made it clear I was not going to do that, and they seemingly begrudgingly agreed to generate a return label. Whilst I was thanking them for their help, they were monotone and unenthused the entire time. They also said that they can put a request in for the refund, but it may still take a number of weeks. This also does not align with Australian Consumer Law. I won't be buying from MSY / Umart again, and would encourage others to note how poor their online reviews are now. I didn't check, as I know previously they were a good company, but I did not notice Umart had acquired them.

Very frustrating experience. The manager at this store is ignorant to consumer rights…read more JB Hi-Fi basically breach of consumer laws. I purchased an expensive set of headphones:- * Sony WH-1000XM4 Wireless Noise Cancelling Over-Ear cost $400.99 Purchase date was 8 May 2022. Today is 22 October 2022. The headphones suddenly stopped connecting via Bluetooth. I tried all the troubleshooting advice online and received an email stating that I should visit my nearest store for a replacement or refund. Hence - I went to West Lakes. The manager Jordan was called because I wanted a replacement. He checked the headphones himself and they wouldn't connect. Jordan stated that they needed to be sent off to Sony (manufacturer) to be checked. I stated this was unacceptable - they had a major fault (didn't work) and I am entitled to a refund or replacement under consumer law. ACCC states: "Businesses can't take away a consumer's right to a refund or replacement for faulty products or services. It's illegal for businesses to rely on store policies or terms and conditions which deny these rights." Jordan refused to refund or replace. He relied upon 'store policy' and denied my rights. Jordan was happy for his photo to be taken - a kind gesture. I advised that I would be giving the store a bad review. Jordan was okay with this. Photo evidence is included. Jordan could have just replaced the headphones. They had a spare set. Poor show - breach of consumer law JB Hi-Fi. Photos included are evidence. I reserve all rights and will be taking this matter further with JB Hi-Fi. But honestly... Just avoid this store - go somewhere else.

JB Hi-Fi and I have a long ongoing relationship. It's pretty serious…read more I don't think I've ever walked into JB to find the store to be quiet. There's always something going on. Plenty of staff, plenty of customers, loud music, huge discounts and security guards (who happen to know me very well by now). The store is pretty brilliant. I've purchased computers and cameras from here with no problems whatsoever. The staff are happy to help and actually know what they're talking about. Of course my favourite thing about JB is the music and DVD section. Oh TV box sets, you are the reason I never have any money. The range is pretty incredible. A huge stock of Disney DVDs, classics, live concerts, action, romance, comedy, musicals, they really have it all! 9 out of 10 times that you're in search of a movie or music cd, JB will have it. If on the odd chance they don't have it, they are more than happy to order it in for you. The only thing I wish I could change about JB Hi-Fi is to make sure they allow a lay-by system. It sucks when the store has 20% off everything but you can't afford it. Especially at Christmas time. A lay-by system would come in handy that's for sure!

A great store to visit as there isn't much crowd compared to the other branches. As all branches,…read morethis store is huge and you're greeted by yellow banners bearing sales promo. They do offer some competitive prices here, especially in the range of laptops, computers and plasma TV. The staff are helpful and friendly, and have excellent product knowledge. This makes shopping easier and enjoyable too. I bought my recent smartphone from this store and I must commend Eric for being so helpful and friendly. He patiently answered all of my queries and concerns. Plus it's definitely a kids friendly store as my sons took turns in testing and playing with the iPhone test model with no reservations from the staff. My kids spotted a shelf filled with preloved Xbox games which were going for a song. If you're after sound systems and players, they stock Kenwood, Pioneer, Sony and others here. Conveniently located on South Road, this is a great place to come and browse all the latest gadgets and techs.

This is probably my favourite JB store in Adelaide. A lot less crowded than any other JB store that…read morestill boasts a mind boggling range of merchandise. Helpful & friendly staff, very easy parking.

This is another newly opened business in Glenelg. It is a tiny little shop next door to Cibo in…read morethe old post office building. It has been decked out well with modern chairs and decor in a fresh green and blue colour. The owners seem to know their stuff and are very keen to help out. They are an authorised Apple sales and service outlet. The computers are pride of place in the middle of the shop along with all the accessories you may need to purchase. The best thing about this shop is that they hold regular small group seminars on using your Mac and the various programs that you may have or want to buy. These are run regularly for a small fee of $30. I haven't attended one yet but I am planning to do so in the near future.

I bought my iPad from New Wave and was really impressed with the shop and the staff. These guys…read morereally know their 'Apple' stuff and are extremely helpful. They don't bamboozle you with all sorts of computer jargon but take the time to explain things. The entrance to the shop is small, but the shop itself is a good size and has a full range of computers, laptops, iPads and accessories on display. There is a cozy training corner with comfortable chairs where they regularly run interactive training/information sessions. I was surprised to find out that they also sell good quality used and ex-demo Apple computers and laptops that come with up to 12 months warranty at really good prices. They have an onsite service and repair centre and the service manager is very helpful. I will definitely be buying my stuff from New Wave from now on.