Very good service I got it serviced it & it was one min off but I'll be going back to get it fixed…read morebut over all amazing service quality they replied right away got me estimated right away as well beautiful watch

Owner insisted that the problem with my watch was the battery. It was not and when I asked for a…read morerefund, was denied. I have used this location before and was satisfied with the service but this time, I was not and will not go back here.

I waked in was greeted by August originally he was able to Check me out he even called me when my…read morewatch was finished great customer service, to my unfortunate surprise fasely the other employe was there to attend me when I got there for the second time I wasn't greeted but look of being annoying not only that but before I could say anything he immediately raised his tone & said "The slip where's the purchase slip" super super aggressively & rushing through the steps to rest the calibration he didn't even explain it right after I thanked him for his service he looked away got back on his cellphone would have been 10 out of 10 service but unfortunately I wasn't too happy about how i was treated at fixology will be coming back because the repair was outstanding

We went to get service done on 12/21/2025 costumer service was awful to say the least. Fasila, if I…read moream getting the name right was who "helped us" giving us a terrible attitude right from the beginning. Once we picked our item up, August helped us which made our experience way better. If you are looking to get good service on a meaningful piece, do not bring it here, even as a first time customer, their attitude was so bad that I felt as if my item (which has been in my family for decades) was going to be disrespected and treated with the same lack of care as our initial interaction with Fasila was. You are better of going someplace else.

I had an awesome experience here just walking in off the street. I had just purchased a new Citizen…read morewatch and it was too tight - Sarah immediately made me feel at home and took my new watch in the back to add a link back in for me. Mind you, this jeweler does not even offer Citizen watches. They didn't make me feel "less than", and they were extremely friendly and helpful. Sarah even let me try on a $5,000 Breitling while I waiting for my watch to be adjusted. The icing on the cake was when I asked how much I owed them, and she refused payment and said it was on the house. Incredible service, and I will be going to R.F Moeller once a Breitling is finally within the realm of possibility for me :)

i've had excellent experiences here! obviously everything is BEAUTIFUL and the staff is extremely…read moreknowledgeable. i brought in a ring for a gem ID and repair as well as another ring for repair. my heirlooms were in fantastic hands quite pricey, but that is to be expected considering their quality and expertise. AND you get a ring pop on the way out (in case you didn't find one already)!!!

My Fiance bought me an Engagement Ring from a different Jewelry store & the band is full of…read moreDiamonds but the center stone was a CZ which I knew that when it was purchased. Knowing that we were gonna have to set a 1.00 CT Diamond for it. We went to the Jewelry Exchange in Eagan, MN on March 25 2021 for my Birthday & Joseph the store manager was unbelievably knowledgeable, honest & made sure this was the Diamond I wanted even after it was set in my ring! I recommend this place to everyone & Joseph being your salesman. I've already referred a friend to Joseph at the Jewelry Exchange Eagan, MN! Shannon M. Goettsche

My friend wanted to look at engagement rings and the selection here was pretty small. There were…read morenot many rings on display to look at. The staff was friendly but passive, and were not very helpful in making recommendations and guiding my friend in this process. If you know exactly what you want this would be a great spot to get a custom ring made.

We have always trusted Todd with our jewelry business. We have also referred many friends and…read morefamily to them as well. All had a positive experience and ended up purchasing their engagement rings from Gold'n Treasures. Even with Todd gone, we will continue to who do our business there. Because all the staff have become like family to us.

This review contains two stories: One of them is about jewelry, and the other is about *my*…read morejewelry. Shall we start with my jewelry? Yes, let's do that. My engagement ring has been perched on my hand ~24/7 for the last ~3 years, and OH MY GOD I LOVE IT. I just bloody well love it. This ring is the best insurance my partner ever bought -- even when I am ready to run (not walk!) back to singledom, I think, "But I can't get divorced; I have this absolutely perfect ring pair." (I mean, I'm sure people still wear their wedding+engagement rings after getting unmarried, but it seems like maybe that would be weird?) Todd has a whole process for helping people find an engagement ring, and it's... very chill. Very, very chill. This is not -- not upon NOT -- the kind of thing where you walk into a mall & some person with a Muppet-level fake smile says a bunch of clichéd BS while trying to upsell you some overpriced piece that they swear you can afford on their secretly 30% APR credit card. Nope. Gold'n Treasures is run on *relationships.* This is the most delightful & delightfully human jewelry-buying experience you will ever have. This is like... you walk in. Todd, who clearly loves people (but in a laid-back way that's still comfortable for introverts -- will vouch!), says hello, offers you your choice of beverage, and welcomes you to his back room studio, where he has not one, but several, towers of trays of example rings. And whooo-boy, he's got EVERYTHING. You want classic? Got it. Modern? Got it. Looks like an antique? Yup. Looks like a Calder sculpture? Uh-huh. Simple? Absolutely. Batshit crazy giant grandma rings that take up half your finger? In spades! You weren't looking for diamonds? He's got a whole array of Sharpies for you to recolor the example rings to your liking. And Todd is *not* in a hurry. "Play!" he says. "Have fun!" he encourages. Oh, you brought your toddler with you? She gets a beverage & is also welcome to play with the example rings. This place is magic. I spent a semi-forever going through example rings, & had selected about a dozen candidates... and Todd sent me home with homework! He gave me a URL & said, look through these, let me know what jumps out at you. I clicked & clicked & clicked, & emailed Todd with at least a half-dozen additional candidates. He said he'd order those models, and we set another appointment time. But here's the best & most amazing part: This whole time, I was more-or-less looking for a ring that I liked well enough that my partner also liked. We have *radically* different tastes, and I have a long history of pathological people-pleasing; I guess, on some unconscious level, I felt like the tastes & opinions of the person purchasing the ring were more important than the tastes & opinions of the person who was actually going to wear the ring. I liked something about each of the rings I'd identified for Todd, and also they were all compromise designs. Somehow -- and reader, truly I have no idea how, other than perhaps by being a second- or third-generation jeweler -- Todd sorted through a pile of gold, diamonds, & red herrings to find EXACTLY the right-for-me ring. We're sitting in that bright, sunny showroom, drinking coffee & champagne (respectively), and what we think we're doing is coming to see 18-someodd model rings & color them all in and deliberate all day. Todd says casually, "Oh hey, we just got some new rings in -- I want to show you something." And he comes back with The Ring. It's so absolutely perfect that I don't even bother to contain my enthusiasm. Todd hands me the Sharpies. I doctor up the model. Having now seen this thing, I am done with compromising. And just like that, Todd gets on his computer & finds the right kind of stone in the right color in the right size for my setting, and somehow manages to bring it all in under the $number my partner had quoted for a budget. (And then we bought some wedding bands.) This, finally, is Story #2. There are two ways to run a jewelry business: one is where you take every customer for as much as you can get (because you've got high overhead & you know like 1/3 of them are going to default on those credit cards), and the other is the relationship model -- where you get to know people, and where they keep coming back to you (and bringing their friends & family) because you're just that awesome. Case in point: My family's been buying jewelry from Todd for 35 years, & I didn't live anywhere near the Twin Cities when all of this was happening. There's still nowhere else I would have gone to look for a ring, & nowhere else I would have found *this* ring. And yes, I'll be back. :)

I had two watch batteries replaced, a new watchband put on, and links removed from a bracelet. It…read moreall went well.

They helped me picked out the ring I wanted to propose with and helped expedite setting the stone…read moreso that it was ready for me before I did my surprise proposal. They had affordable options that fit my budget. We had to go back to get it resized and they did a great job of making it a priority and getting it done within an hour as well as polishing it and cleaning it up. I highly recommend them!

Very friendly, helpful staff. Always willing to help out, answer questions, and show watches and…read morejewelry, with no pressure.

JBH used to be the best watch dealer in the Twin Cities. They were acquired in 2021 and lost a lot…read moreof what made them special, such as a robust used & vintage watch section, their own Youtube channel about watches, and the historic flare of the old downtown location. They still have very friendly & knowledgeable staff that let's you browse and try on and are one of the only authorized Omega dealers in town, but have otherwise become more like "Watches of Switzerland".

I have been remiss in posting a review here. I had a beautiful jade necklace I bought in China…read more The beads did not have holes, just held on by end caps. It started to break (I wear it ever day) and the end caps just weren't staying put. Ryan came up with the idea of adding silver "stays". not only is the necklace more secure but I like it even better with a little shiny sparkle. I get many compliments on the work. I have also had a stone in my wedding ring reset and I'll be heading back soon to have a "mother's pendant" (that belonged to my MIL as a ring) made back into a ring after I add my grandson's birthstone. I also love the location of this jeweler. It's in an office building and is very secure. Prices are reasonable and the service is aweso

Excellent quality work and service. Ryan fixed a number of my vintage rhinestone brooches that had…read morebroken clasps for me and did a wonderful job at a very reasonable price. I'm so glad I found them!

Recently traveled to Minneapolis to visit some family. Stopped in here to get a ring sized that was…read morestarting to bother me because it was to tight. They did a fantastic job on it! I also ended up buying a bracelet for my wife as the pricing was far better than back home. Glad I found this little gem will be shopping with them online in the future.

From the owner: Established in 1984, LeoDaniels has proudly served the community with an extensive selection of…read morediamonds, fine jewelry, and personalized customer service. Our knowledgeable and friendly staff will help you find the perfect piece of jewelry that expresses your individual style. We are passionate about creating lasting relationships with our customers and strive to provide each one with an enjoyable and personal shopping experience. Our unique selection of jewelry includes styles ranging from classic to fashion-forward, allowing customers to find the perfect piece for any occasion. We also specialize in custom design pieces and have a full-service repair shop to ensure that your jewelry is always in pristine condition. LeoDaniels is proud to offer our customers the highest quality jewelry at the most competitive prices. We are committed to providing exceptional customer service and will go above and beyond to ensure that you find the perfect piece of jewelry for any occasion.

Gloria's is the best, family owned and 5 star service jewelry store out there. We have had such a…read morewonderful experience with them for years now. My husband purchased my wedding ring and band with Michelle at Gloria's and since then they have been amazing with customer service, quick replies, and providing different options for resizing, cleanings, etc. My ring is gorgeous and I can't imagine a better design. My husband loved his experience of working with Michelle and designing it. It's perfect!

I went in for a simple appraisal this afternoon and potential resizing for sentimental pieces. I am…read morenot one for writing reviews, but my experience today has stuck with me. Walking in, I immediately felt as if I were intruding. The older woman "helping" me begrudgingly took a minimal glance at my pieces and told me they were worthless with no explanation. I truly wasn't expecting anything extraordinary in terms of value and had expressed that. The signs and reviews indicate that Gloria's is an establishment that buys pieces so I assumed that this was a hospitable environment to evaluate things I was curious about. I simply wanted ANY piece of information, and was denied. She told me that she "wasn't going to go over the details," which is suspicious in itself. If that were the case, I would have wished she had told me she couldn't look at them in the first place and saved us both the time. It wasn't a timing issue, my partner and I were the only customers in the store from arrival until departure. I am young and a minority, I was openly uneducated about the jewelry, and I can't help but feel as if that all amounted to her poor treatment of me. She claimed to have decades of experience, but her patience and decorum did not emulate that. Taking myself away, everything else amounted to the feeling of something scammy and cold, which is a shame.