Don't trust them. Not a all. They seems good at first but that is just to get you in there. You…read morecould need a wiper blade or a 10.00 sensor and they will tell you it needs an engine or frame or something else that they make sure is extremely pricey. I gave them too many chances. I won't be back. Brandon needs to get his shit together. He is maybe the biggest con artist there and he's the manager. Karma is a bitch and won't be their friend. Alot of customers go in there trusting them too, which makes it even worse. Disgraceful

Worst car shop ever! Freaking ridiculous! They made me wait 4 hours for a shuttle! Say they will…read moreget me one. I called 30 min later because no one on site. They say they have the shuttle guy call me but he never did. I had call again every 30 min till they got tired of hearing me call and decided to finally pick me up! They have poor communication skills. They lack talking which makes everything awkward especially when they go silence. Didn't realize they finsh my car to. It had been 4 days I was wondering why they taking so long. They never called to tell me my car was finish. I had to make the call. They should be notifying me.

i was up the street from H&I auto care at around 2AM when my battery just failed on me. i had no…read moreidea what happened- the cable to the battery knocked loose, but i was really really scared. i called a tow company. i didn't want to go to my regular mechanic because i don't really like the service. he told me to go to H&I down the street. he towed it about half a mile there and left it there. all i had to do was write a note and leave the key what was awesome was that they didn't touch my car unless i gave them permission. even though my car was sitting in the lot, they made sure to call me and ask me what i wanted to do. i actually thought i knew the answer to my problem and told them i wanted to test the battery on my own. they let me do it, free of charge. they didn't charge me a penny for leaving my car on their lot. they were really courteous and nice about it too. they even let me work on the car while it was in their lot, no problem. they called me whenever i asked them to with updates on my car. they even called my boyfriend to make sure he knew what was going on too- i didn't feel like they were taking advantage of me because i was a girl who didn't know much about her car. i found out it was something i couldn't fix and they told me the price BEFORE the service. the exact price. they didn't end up tacking anything on to it, they didn't find weird excuses for fees and such- the price they gave me was the price i got. and it was really affordable. not a big deal at all, less than $100. didn't take too long either. i wish i lived closer or i'd go here all the time!

Been living in the Sterling Heights area for over a decade, H&I is the only Auto shop we will ever…read morebring our vehicles to. They are genuinely honest people with a great crew, and they don't price gouge you; let's be serious, all repairs are expensive, but they offer rather fair pricing at this shop. We work with Eli most often, and he has never been anything but truthful and helpful; even going above and beyond when helping us hunt down hard to find auto parts. They are great at promptly returning calls, as well as diagnosing issues. They don't have a huge lot for parking, but the shop is very well maintained with a decent waiting area and fresh coffee. If you are looking for repairs, be sure to give H&I Expert Car Care a call.

I grew up close to this shop and used them all the time while growing up. Since then I moved away…read moreand have been using my local belle tire. This time around Belle Tire quoted me rather high so I decided to take it back to Kerner's and they fixed it for a fraction of the cost and got it done quickly. Speaking in terms of history, they have changed ownership and management a few times. However they have always been trustworthy and never try to upcharge. They always have focused on fixing the immediate problem. This is why I have and will always recommend them to all my friends and family.

I want to publicly thank Kerners Auto Service in Shelby Township for getting my 2013 Cadillac SRX…read moreroad-trip ready. They consistently do thorough, reliable work and always explain what's needed in plain language. Best of all, their pricing has been very fair every time I've been there. It's not easy finding a mechanic you can trust these days, but this shop has earned my confidence. Highly recommended!

We have used S&K a few times now with multiple family vehicles, and also other family members have…read moreused them. A very good value and they do a great job. They are professional and reliable They recently fixed a problem with our Jeep Cherokee that was shaking intermittently at higher speeds...found it to be a brake problem. The vehicle was fixed in a few hours and the job priced accordingly with their profit margins. 3rd time we have used them, with success and value each time! I will be utilizing them from now on! Good job team S&K!!

They welded on my car with batteries connected. Literally a rookie mistake. Now the ABS and…read moretraction control light are stuck on. The service desk when asked if they disconnected the battery when welded said "no, it's not an issue". Anyone with experience in the past 30 years know that's bad news for digital electronics. Will back to see how they are going to make it right. Even the basics like, I gave them the correct gasket for the cat, did they use it? Nope. Stuffed a crap gasket in there.

Who doesn't dread having to take their car in for repairs, and worry about being overcharged-- or…read moreworse, have the shop find imaginary things wrong with your car that cost a fortune? I just started working in Sterling Heights, and was looking for a reputable shop in the area to take my Jeep for a tune up and maintenance repairs. Based on Yelp reviews, I went online and made an appointment with Quality. Almost immediately received a phone call from a Manager, who set up an appointment for me, and quoted an estimate for my repairs. Top Quality not only did what they said that they were going to do, but they did MORE than I expected for the price. They completed maintenance that the dealer should have been completing when I was taking the Jeep in for oil changes over the past 2 years. They completed the Repairs in a timely way, and gave me an accurate ETA on when I could expect to pick up the car. My car feels like it runs better than it did when it was new. I got a very fair price for good, timely work from a friendly, reliable shop. I will be recommending Top Quality to anyone who asks, and will be a long time, repeat customer.

Left air in the break lines of a diesel truck it was a companys vehicle they said it was bad…read morehardware in the back of the truck , customer had to drive it with no breaks to another shop and the break system was filled with air

My journey at Skips Auto repair started 20 years ago when I worked across the street. Even though I…read moreno longer work in the area, I still only go to Skip's passing up repair shops along the way including those shops that AAA encourages me to tow my vehicle too in which I'll receive a 15% discount. However, for myself, loyalty goes a long way when you're comfortable and have trust. Skips has always delivered with a fair price, professional service, high standards, and the integrity of finding out the root cause of the issue. I feel I've never been up sold or been steered into additional repairs/expenses, and they don't use scare tactics that make you feel you need to do repairs immediately that may not be needed yet. Instead, they only inform you of what they see that may result in future issues or in need of repair/replacement in the near future. So, with each visit, I feel I'm only paying for what is necessary to get my vehicle in a drivable condition, typically resolving the issue I took it in for. I've never walked away from Skip's feeling I broke the bank or spent more that I needed too. Even though I've been going for 20yrs, this is my first review. I just need to commend the team at Skips for the patience they had with my 3yr old truck in diagnosing a sporadic non-starting issue. This issue was not an easy one to trace or identify, it did not show up with a scan, nor did the issue occur enough allowing a technician to easily duplicate the issue for proper diagnoses. After dealing with this issue for a few months, I just concluded that the only way to rectify this issue is to leave it with Skips until the non-starting issue occurs for them. What I appreciate here is the patience and space of allowing my vehicle to stay with them for over a week. They spent the time not only starting the vehicle several times each day, but driving it around, parking and unparking, just waiting for the issue to occur for them. Again, this was a 3yr old truck with 38K millage, just out of warranty. To most and even I considered it, would be to take it back to the dealer for review. However, in my mind I felt I would not get the attention needed to properly diagnose this issue with a dealer, would they spend over a week starting my truck several times a day and allow it to remain on their lot for over a week. I feel the fee for this attention would be astronomical with a dealer and that I would have received a call after 2-3 days to come and pick up my vehicle as their not seeing an issue with it. Granted the dealer presupposition is just an assumption. However, my overall point is, I knew based on my previous experience with Skip's that they were the one shop that I knew would truly work with me through this issue and not leave me stranded or unsatisfied. I'm truly appreciative for this auto repair shop in my life, as it's obvious to me their driven by providing customer satisfaction and not necessarily dollar signs. I've been loyal to Skip's for 20yrs and will remain loyal until Skip's or I is no longer around, LOL.

To Skips auto repair: EXCELLENT! EXCELLENT! EXCELLENT!…read moreI couldn't be happier. The service, the communication, the excellent work That Santo and his crew performed is 1st Class. I'm a car guy from way back, but these modern day cars (GMC Terrain 2015) is too much for me to handle. It sounded like someone threwa thousand marbles into my engine. And trying to undo all the components to get to those thousand marbles is beyond me. Santo had no problemDiagnosing the problem and fixing everything with the car, including the timing belt, the phasors, and others parts that needed fixing. I would Highly recommend this auto repair place to anyone !! Thanks Santo !! Wally G.

My husband and I have been here several times now for various things. They are very reasonable and…read morehonest. One time my husband brought his car for a new noise. The employee there looked at it, said it was a loose screw, fixed it, and didn't even charge him for it. I came today for an oil change. I had an appointment at 9 AM. (I called two days ago and this was the earliest available time, so be sure to call ahead!) When I got there, my car was brought right in. I was in and out in half an hour. It cost about $40, very reasonable. I am so thrilled to find this gem so close to home. This will be my go-to place for car issues. I've also recommended this place to my friends!

This is a good place to stop, straight forward, fair prices and not a long wait time. The car I was…read moredriving had a breakpad that was wearing down the metal rotor and it was making an etch in the rotor so I needed to get a pad fast. I call this place and he quoted me a pad price and install and he was 1.5 miles away. He said it'd take over 2hrs to fix but he did it in less time and gave me a diagnostic very quickly so I knew what I was up against. It's not glamorous and honestly I don't want my mechanic glamorous, I want one that gets his hands dirty and gets the job done and that's exactly what I got. He got me out of a pinch and I'm really glad I was in the area, I would go back here.

Superb! They were awesome! The insurance company totaled my car, even after they gave an estimate…read moreshowing they could fix it for a lower price. I took the payout and they fixed it beautifully. Even used a bumper that I had previously purchased! And the color match was amazing! I will always recommend Al's!

I was told my car would be ready in 3 days. It took 5 days when I expressed to them I was paying…read morefor repairs and a rental out of pocket. When I got my car back it was not properly repaired. I took it back to them and while the men mumbled and complained, saying things like "it's not like it's a Maserati" they still did not properly repair my hood. When I am able, I will take my car to another collision shop to be properly repaired. Only go here if you are a man I guess because they did not place value on my situation at all.