What a pleasure it was woking with Jay and the Remax Prestige team! The moment we decided on him as our realtor, he hit the ground running. From the start, he was extremely up front and thorough about what to expect from buying a home, which was so helpful to us as clueless, first-time home buyers. He let us know what we were in for before we even started looking at places, which was such a crucial step. I've heard horror stories from friends about being blindsided by some unexpected expense or inspection they never knew they needed that threatened to derail closing escrow, but thanks to Jay's forethought, we were prepared when it came time to purchase our home.
We truly were looking for a dream home and had specific parameters in mind as well as a strict budget. This meant over a 9 month period of searching, we looked at hundreds of listings online, attended weekend after weekend of open houses, walked through countless homes, and even prepared to put offers in on a few. Always by our side was the Remax team. Jay's associate, Richie, kept a smile on his face even through the longest days of house hunting or when we would make him drive entirely out of his way to see a potential place. He was always available over the phone or email and accommodated our schedules. As we would look at these houses, he'd point out the areas of concern that his eye had come to recognize quickly over years of experience and would dream up ways we could customize or improve something to better match our taste. Not only was he professional and helpful, he was also a pleasure to be around.
When we did find our home, Jay counseled us on the best way to proceed with making an appropriate offer. That offer was quickly accepted, and then the hard part was over for us! From that moment on, Jay took the reigns and ensured every base was covered. The majority of the paperwork was done online which was extremely convenient and any questions we had, he was quick to answer. We never felt out of the loop and knew we were in good hands. During the escrow period, Jay took care of everything you could think of, including helping us find a trusted insurance provider. He scheduled inspections and appraisals and even got us repairs and a credit from the seller. Jay and his team worked seamlessly with our lender and everything closed on time. He even made sure we had packing supplies. Not much more you can ask for than that!
We had a fantastic experience with Jay and his team, which is not something you hear often about purchasing a home. Jay and everyone he surrounds himself with is truly at the top of their game. You will never feel pressured or overwhelmed working with him. He helps you feel like the process is an adventure, and at the end of the day, may be just as excited as you are to get you into your home. I could go on and on about how wonderful our home buying experience was, which I do to anyone I know considering buying a home! Jay and Remax Prestige has my full recommendation. Though I think we'll be in our home for a long time to come, should we ever jump in the market again, Jay will be our first call. read more