Metro Property Management has used A1 Cleaning San Jose to clean houses after tenants moved from…read morethe property. They have consistently done an excellent job in cleaning our houses. They were punctual and conducted their self in a professional manner. I would highly recommend their cleaning service.

They always to a wonderful job and we have been using them for more than 10 years!! Given that we…read morehave an old house we are very happy how they take care of the built-ins and all fixtures.

PROS: o Showed up on time…read more CONS: o Does not provide "100% satisfaction" and "24-hour guarantee" as stated on their website o Does not follow instructions, even when given twice and prioritized o Does not complete basic tasks such as "kitchen floor" with 3 people in 3 hours (see photo) o Owner and staff do not communicate well o Owner asks what the job is when she shows up half way through the cleaning o Owner is argumentative and does not stand by her own work ("cleaned" kitchen floor) o Ignores your request to reconcile the problem Like Yelper's, "Jennifer F." and "Snigdha S.", my fiancée and I had a similar disappointing experience. My fiancée left clear instructions twice for the 3 person cleaning crew. Once when they arrived at our home at 3PM, and again when my fiancée left to run errands at 4:30. The reason we requested E & I is my 1 year old daughter's birthday party is tomorrow, and we are hosting guests in our front living room. The clear instructions were to clean the front living room and floor before the crew finished their job. That was the primary requirement. In addition to the simple task of cleaning the front living room and floor, we asked they focus on the kitchen, master bedroom and bath, and 3 bathrooms. At 5PM a 4th person arrived, Edna, the owner. She asked me what areas my fiancée wanted cleaned. Right there I should have asked her and the 3 other (very slow) cleaners to leave, because she simply admitted she didn't know what needed to be cleaned and what our instructions were. They cleaned the master bedroom and bath, the 3 bathrooms, and "most" of the kitchen, but only quickly vacuumed and wiped the kitchen floor. The only thing they did not clean, was the front living room and floor where we planned to host our daughters birthday party the following day. NOTHING was touched in that room, we had even picked up prior to their arrival to make sure our personal belongings were out of the way. We paid $360 for 9 "man hours" of time, that's 3 people from 3PM-6PM. The instructions were not followed, and on top of that we immediately called Edna, the owner, to ask her why the room and the kitchen floor was sticky, and still dirty (see photo). First my fiancée spoke to her and got no where, and then I spoke to her. All in all, the call lasted 36 minutes. She kept saying "we didn't have enough time", "the house was in bad shape", "that's not what your fiancée told my people", "we rushed the kitchen floor, because there was not enough time" -- it was a broken record over and over again. We told her we were not satisfied, we clearly explained the instructions were not followed, as it was clear her staff couldn't communicate with each other nor her, the owner, about what the client, my fiancée, had asked for. We asked for her to fix the problem, she said she could "only finish the kitchen floor" if she returned, which clearly means she still does not understand that the VERY FIRST item requested was for the living room to be cleaned, and that the living room comes before any other room in the house. If you come to fix anything, how about vacuum the living room floor? The fact that the call lasted 20 minutes is obvious I wasted my time, since I argued with her and played her excuse game over and over again, and that she talked to a client for 20 minutes in the time it would have taken her to at least vacuum our living room floor, and likely at least finish the kitchen floor, instead she chose to not honor her service minutes after she and her crew left our house in favor of arguing with a client whom she wanted to do even more business with. Yes, she left an estimate for $225/bi-weekly cleaning. We'll happily take our business elsewhere. E & I Refund policy: "...cannot offer refunds. However, we want you to be 100% satisfied with E & I House Cleaning. Please see our 24-hour guarantee if you are dissatisfied with your cleaning." -- I'm cool with no refunds, but what is hilarious is we told her we obviously were dissatisfied and so the "100% satisfaction" is a JOKE!. Not sure what the "24-hour guarantee" is since it is not listed on their website, nor their contract?? It's 8PM the evening before my daughters first birthday, and I'm doing the job my family hired Edna, and her crew from E & I House Cleaning to do in the first place. HIRE AT YOUR OWN RISK -- if you don't care about detail, and don't need instructions followed or get what you asked for, then take a chance with them. E & I House Cleaning has been around since 2008, but the owner and operation comes across as amateur and unprofessional. 1-star rating: for not following basic instructions, for not finishing basic cleaning (the floor), for miscommunication between the crew and owner, for arguing with the customer, for not rectifying the problem despite "100% satisfaction" and "24-hour guarantee". THIS IS MY FIRST 1-STAR REVIEW -- CONGRATS! I'm sure Edna will have some kind of response below in the future, soo.....

The women at Casa Linda Cleaning Services have been cleaning my home for over five years and I am…read moreso grateful to have found them. They were recommended to me by my neighbor and they always do an amazing job. From friendly reminder texts the day before my cleaning, to going above and beyond on the job, these ladies are amazing. They show up on time, work efficiently and always clean in a way that makes me feel cared for. I come home to a house that has not only been cleaned, but also thoughtfully restored to order. I see the way they lined up my books on my bedside table and organized the mail on my kitchen table. It's little things that make a big difference to me.

I am Very happy with the service. They were on time and very professional. Great small business.read more

Does not follow through providing a quote. Nice guy, nice husband and wife team but failed to…read morefollow through as committed.

My employer, the History Club of Los Gatos, uses this company for periodic deep cleaning of our…read morebuilding. They do a great job. Great price, too.

I love Lara and her crew! They have been cleaning my condo twice a month for over 2 years. I found…read moreher on the internet and took a chance after having some negative experiences with someone else. She is organized, reliable, great at communicating with me, and trustworthy. In my experience with having someone help keep my home clean, I have run into situations where people don't always do what they say they will, and this is not the case with Lara. I know what to expect because she has a list of what I will get according to what I pay for, and I love this. If I ever need extra attention to a certain area of the house, I just tell her and she takes care of it! I am so grateful to have found her. I have pretty high standards, and I also know that no cleaner I have found is perfect. Lara and her crew come the closest for me, because they are consistent, get my home CLEAN, and are ready to help with anything I ask. She also is great with texting me with reminders about when she is coming. I need this in my busy life! My home would not function without her. Thanks Lara and family! We love you and all the help you give our family!

Lara and her partner arrived EXACTLY on time (which is a rarity and extremely appreciated). They…read morewent right to work and completed everything I asked for, and more! My house looked great afterward and as an extremely busy single Mom, I was incredibly happy to have a clean home in just two hours. They also scrubbed my tub until It was shining. Great work!!

Gudy & her team has been cleaning our 2bd 3ba condo for over a year…read more After Gudy does her magic, our house feels like we just moved in. It has that sparkling clean feeling I can never seem to get it to. She's detail oriented and seems to find all the dust and sticky cabinets. Plus, she is the business owner. You deal directly with her. We text on WhatsApp about times for cleaning and she always gets back to me. Her prices are extremely reasonable, and it's clear she values our relationship! We've only had positive experiences.

Response and service is poor, I wouldn't recommend using them. Gudy the business owner simply…read moredoesn't respond to your calls or texts, so you can't rely on them at all. We used them a couple times and they do an ok job. We are going to move to another service given how unprofessional they are.

We requested a move out cleaning for a 3b 2.5b. Gloria and her team did an excellent job! The place…read morelooks amazing after their hard work. They also were very efficient and finished in 2 hours.

You dont.realizehow dirty your house really is until you move out...corners, ledges, counteracts…read morethat had been covered with kitchen tools and appliances...and this team had it glistening. Lovely people, easy to work with. Great work ethic. I just need to find a way to pay her. She said Venmo, but I can't find her there. I've texted her, but have not heard back yet...maybe because it's a weekend. I highly recommend this team!

Daniele and Anderson, the husband and wife team of Limpex, did an amazing job cleaning our house…read more We have lived in our home for 38 years and in many areas, there was a lot of build-up of dust and grime. The two of them worked methodically for 5 1/2 hours before declaring they were done. Our house is now cleaner than when we first moved into it. Thank you Daniele and Anderson.

I should start by saying that I'm a cleaning perfectionist. It's no wonder I've struggled to find a…read morecleaning team that meets my standards. In the past, I've actually had cleaners ask me about the products I use and how I keep my house so spotless. Recently, though, life has been extremely hectic, and cleaning has definitely dropped down my priority list. After days of searching on Google and Yelp, I came across Daniele's cleaning company. The reviews and before-and-after photos convinced me to give them a try. I didn't hire them for a deep clean, but the quality of work Daniele provided was comparable to one and surprisingly close to how I clean myself. One anecdote I love sharing: when we recently moved to our new home, we had some light fixtures changed. We have globe lights over our dining table, and I genuinely thought the glass had a frosted finish straight out of the box. But when Anderson (Daniele's husband) started cleaning, he actually removed the globes and washed them thoroughly. Turns out they're clear glass, not frosted :P I'll be hiring this amazing team regularly and hope to maintain this relationship for a long time. Hire them for absolutely excellent quality of work and the most wonderful people to work with.