I met with the team and they promised me that they would work with insurance to get me the best…read morerate. They told me iI was covered by insurance so I accepted treatment and for 3 weeks paid the copays that they told me I would owe. Later, they told me that I was not actually covered and they force me to pay the rate, after I accepted and signed a treatment plan. Sounds like a preadotry practice of Bait and switch.

I brought my teenage son to this counseling center because he had expressed suicidal thoughts. We…read morehave no health insurance we are self pay and pay cash 100% in full for every medical expense. After paying an initial $170 for the assessment we were assigned to a counselor. Our 2nd appointment the counselor came out 15 minutes late, never even acknowledged the fact that she was late and promptly brought him back out at 11 o'clock. 10 minutes into his appointment I step into the hallway to take a phone call and I see his counselor leaving the kitchen with a cup of coffee!! After the appointment my teenage son comes out with a piece of paper she had him draw a picture of how he feels. She printed off a sheet of paper from the computer from 2017 that talks about mindfulness meditation. He told me she did not talk much and he had to produce most of the conversation. He told me he didn't want to be mean but he thinks this is a complete waste of time. Upon learning all of these things I called the office to express my concern. The administrator talked to the counselor and the counselor completely made up a lie and said that she kept my son 15 minutes passed the appointment since she was late. That is completely false. I know this because after her being late then seeing her in the hallway during his appointment I decided to check my watch to see what time he came back. 11:02. Also her office was down the hall from the waiting room I was in. He had to close the appointment walk out of her office, out of that waiting room, down the hall and into the sitting area I was in. She did not come get me at the end of the appointment to see if I had any questions or concerns or even if I wanted to reschedule. She lazily sent me an email asking when the next time we can schedule. 2 weeks prior to this appointment I had to call and reschedule an appointment I had due to financial reasons. I did not want to cancel the appointment I was simply requesting to or move it 2 days later. I understand policy is policy and they charge $75 if you do not cancel or reschedule 48 hours prior to your riginal scheduled appointment. She Charged me That day for $75. I found out today the reason in the computer for my cancelation was I "overslept my alarm". That is the most ridiculous thing I've ever heard in my entire life!! First of all I have 3 children, all of which are in school. No way am I actually in bed at 11 o'clock in the morning, certainly not over sleeping my alarm. That kind of thing has not happened to me since I was 17!! I have never written a bad review on a company. I am so incredibly frustrated with my experience here. Absolute lies coming from professionals. Drew puts a timer on her clients and just tries to rake every single dollar she can get out of you. Stay away from Drew, she only sees dollar signs and certainly her quality of work is not $140 per hour!!

I have seen Emily a nurse practitioner at the Tremont location. The office is tiny, but Emily and…read moreLaura who run this office are great. They listen, spend time understanding your problems, and work toward a solution. I appreciate they have open hours between 1-4 daily for same day visits.

Just want everyone to know you have to trust your Dr. My now old Dr. Dr Shawn Bailey lied to me and…read moremy lawyer He does not stand by his findings. This Dr will not do any court or anything like that. If he is your Dr. think before you use him anymore. If you're in an accident (your fault or someone else's) and he is your "family Dr" you can't go to him because he won't talk to anyone if it goes to trial. If you have him as your Dr and you don't go to him (knowing he won't testify) the opposing insurance company will ask why you did not use your own Dr. He will tell you one thing and do another. I was in an accident (not my fault) lady turned left in to me. I went to his office he referred me to the hospital for MRI and X-rays. After reading all he sent me to another Dr. for injections in upper back and neck (c2thru c5 pinched). Dr Bailey said he would testify if needed because the insurance company (Allstate) for the lady that hit me said they are not taking reasonability for the accident. When my lawyer called Dr. Bailey, he said no problem he would do a taped deposition in his own office. Three days before he was set to give his deposition he called and canceled. Say's now he doesn't do depositions. The last two times I went to his office he never touched me to do any kind of checkup (oh yea I have had three strokes and have two heart stints) . My next to last visit was for a six month checkup and all he did was walk in and sit in his chair asked me a couple of questions and left His two offices are both small (real small) that did not bother me as much as the cleanliness. One office is not just small but dirty and needs painted. It is a standalone building. The other is in a pharmacy. Again small, a little cleaner but not what most people think of when you go to Dr's office and pay gobs of money.