Ryan Travaille supported us through a situation where our daughter hit a deer and totaled her car…read more He is available when needed- not only Monday through Friday. We were thankful for excellent insurance and agent when it mattered!

State Farm insures all our rental properties as well as our homes. In addition, we have numerous…read morecustom cars and daily drivers. We have been a State Farm customer for over 35 years and Ryan has been the best agent we've had. Ryan was very helpful and knowledgeable when we had a vandalism claim on one of the cars. It is great how quickly he responds to questions and concerns. Steve & Anna M.

I had a poor experience with Benny Tiet. I was trying to…read morepurchase an insurance plan and I had a meeting with Benny at his office. The meeting took forever because Benny did not listen and insisted on continuing to talk, talk, talk. I could not get a word in. After a meeting that took over an hour (that should have taken five minutes) Benny said he would get back to me with quotes and options for policies. He never did. I called back twice to inquire about my quotes and each time I was told "sorry we'll get that over to you" and they never did. I eventually gave up. Benny was a big waste of time and energy. I went to Triple A and they took care of everything the same day.

Great service!!! And always answer the phone!!! So much better than all these online insurances…read more A+

Customer service has always been excellent! I highly recommend Tracy & her office staff…read more(especially Kay).

I needed some important paperwork. Ms. Esmeralda was very polite. efficient, as well as very…read moreprofessional And immediately took care of the paperwork. I appreciate her assistance as well as kindness toward me since I am elderly and needEd extra help. Thank you Ms. Esmeralda for being an outstanding representative for State Farm! Lucy Vucina

If you want insurance from someone who is knowledgeable, professional, trustworthy, and truly…read moreoutstanding at what she does, ask for Rochelle at State Farm in Salinas. To put it plainly, Rochelle is a major reason I have stayed with State Farm. In today's world, people do not stay loyal to companies just because of a name. They stay because of the people behind that name, and Rochelle represents State Farm at the highest level. Her experience, training, licensing, and years of service show in every conversation. She brings clarity, professionalism, and a genuine commitment to doing right by people. Her level of service has always been exceptional. She is thorough, responsive, patient, highly knowledgeable, and consistently goes above and beyond to make sure everything is handled correctly. What makes Rochelle stand out is not just her experience, but the way she treats people. She brings real care, real professionalism, and real confidence to every interaction. She makes you feel like you matter, and that kind of service is rare. It is the reason I have stayed with State Farm and why I continue to hold this company and this office in such high regard. The Salinas office is fortunate to have Rochelle. She represents the very best of State Farm. Whether your needs are auto, home, life, or anything else, I highly recommend reaching out to Rochelle specifically. She has earned my trust and respect over many years, and that says everything. In a time when great customer service feels rare, Rochelle reminds you what it is supposed to look like.

I called and was told "We are not doing any homeowners insurance in California." Well that is…read morecontrary to several of these good reviews. Mr. Stretch, I understand your reputation is important to you and you want to separate your practice from the corporate policies that govern what you can and cannot do but you are an insurance agent that cannot insure me. I think 1 star is fair since you cannot do your job. This may be due to StateFarm but if you want to keep your 5 stars you should advocate for a reasonable solution to StateFarm and take it up with them that their policy cost you clients, income and reputation. Sorry you are in this situation but I am not altering my assessment. Thats like a car salesman saying sorry i cant sell you any cars. Thats literally your job and not my fault as a consumer..

I would like to take a moment to express my heartfelt gratitude to Richards and Associates in…read moreMonterey, California. I especially would like to thank Mark Zorne, who has been instrumental in helping me organize and consolidate my debts and credit card at a time when I truly needed clarity and direction. Mark's patience, guidance, and professionalism has made a substantial difference and because of his efforts, I feel I am stepping into a more stable promising future. I cannot thank Mr. Zorne enough for his support and peace of mind I now have. Cordially, warren chong

Yes! Mark is a great guy. His company will get you the cash if you have any large court judgments…read moreand can liquidate any debt you may have. Been using Richards & Associates for years.

Awesome helpful knowledgeable. Will not gouge the prices. All Agents Licensed . Commercial Agent…read moresuper knowledgeable, Personal coverage . You will be helped no obligation.

I had a very good experience with Julie from Cowell & Smith. I was having a customer service…read moreisssue with my current Home Insurance company and was looking for other options. Julie was very knowledgeable and went out of her way to answer all my questions and concerns in a timley manner and found a Homeowner policy that I could work with. I highly recommed her!

John is very helpful and professional. He helped me figure out how to start my Medicare health…read moreinsurance as well as the supplemental Medicare insurance and the drug Medicare insurance. A true expert.

Cindy Asako Kleinkopf is an experienced insurance agent who has enjoyed years of success helping…read moreindividuals secure financial protection against unplanned emergencies. My first criteria for engaging any insurance agent is trust. I trust in Cindy's honesty and believe she has my best interests at heart. I have enjoyed great communications from her staff. I have not yet asked a question or raised a concern that Cindy or her staff could not promptly answer and address. Jordi, a member of Cindy's staff, recently created new policy coverage for me on a vehicle . As must be obvious, I recommend Cindy to anyone searching for a knowledgeable and competent insurance professional.

Cindy and her team go above and beyond to support customers. They are highly responsive anytime I…read morehave questions, and when I had to file a claim, I was guided on how to best to do so. We recently went into the office to review our policies with Cindy, and she is truly a wealth of knowledge, and an all-around delight of a human. Highly recommend!