I've had my computers repaired by the Computer Crew in Mobile several times. Did a good job,…read morereasonably priced. When I needed. New desktop, had them custom build very pleased.

I can't believe I can't leave zero stars…read more This place has to have the worst customer service I've experienced yet. After laying out a turnaround time of two days, I sit here 11 days later still without my laptop and am now being told its at least two more days. After asking to be kept up to date, I have not received one phone call from them to let me know what's going on and when I have expressed my disappointment, the female "manager" has been defensive instead of apologetic. By the way, this is all for a replacement of my battery. Never ever again would I patronize this business.

Fast service with fair pricing and knowledgeable staff! Better than dealing with corporate ran…read morecomputer stores! 10/10 would recommend !

Top notch service at its peak. I told Paul what my needs were and he went above meeting them…read more These guys have my forever business!

Went in this week…read more One employee was with a customer Other employee was at the desk, but didn't greet me or ask me what I wanted. So I left. They need to work on their customer service

I was in Biloxi on business and was absolutely paralyzed by my laptop. I came to computer shack and…read morePhillip did not disappoint. Delivered earlier than promised and working perfectly. He really knows what he's doing and I can't rate him highly enough. And very reasonable price! Did I mention what a nice guy he is?

I was directed to Fairhope PC after the keyboard on my Lenovo laptop became stuck on a letter…read more Fairhope PC gave me a reasonable estimate of the cost and time it would take to repair my laptop, and they delivered on both. I appreciated that I was given several repair options to choose from. After my computer was repaired (within the quoted time frame), they offered good suggestions for maintenance and security going forward. Fairhope PC exceeded my expectations for this service. They are trustworthy, knowledgeable and willing to help their customers above and beyond the minimum. I highly recommend their services if you need help with your computers.

I had some display damage on my laptop, I dropped my laptop off to Dylan at Fairhope PC and he was…read moreabsolutely amazing! I got my laptop back within a week! They are great with communication and are very willing to do whatever they can to help.

Wow......pleasant service....professional expertise......in this day and age....a diamond in a sea…read moreof black coal. Here is a simple story to illustrate. My wife works with special kids. Her computer goes on the fritz days before a state review. She consults with pur son in Washington who is an IT guy with Homeland Security. Over the phone after a series of checks he says...Mom..,"you have 2 choices....buy a new one...or it sounds like your memory has gone bad". I suggest she go to the Geek Squad at Best Buy.....This was a bad recommendation. They keep the computer for 24 hours only to tell her they are having trouble running the "diagnostic"...."Check the memory"... says my wife....they finally come back with the grand decision..."must be the memory".... but..."no such memory in Mobile"....she orders it on the internet..but then she tries Port City since we go by it every week when we go to the movies...."sure we have the memory and so does many other places in Mobile" is the reply....So she goes to get the computer...they return it without its power cord..after a hastle they find it...then charge her $70.00.... the people are nasty...they make her wait... they manage to truly "piss" her off.....this is in a store we buy from extensively because their associates (the sales guys on the floor) are knowledgable, professional and a pleasure to deal with. They have an Assistant Manager named Lisa who exemplifies customer service and they pride themselves on return customers. She takes the computer to Port City who replaces the memory...total charge $40.00 in about 20 minutes...Wow....I have complained to Best Buy as this atypical for Best Buy but the first time I had ever recommended Geek Squad. The manager John apologized and says it will be fixed..but to be safe....try Port City for your computer needs....simple..honest..knowledgable.....and a flash back to the time that a customer mattered.....the guy that served my wife is probably one of the nicest guys out there and he evidently is trying to grow his refrral line. He made a good choice in how he dealt with my wife as she has extensive contacts and a network throughout Mobile......

Great customer service. Our laptop crashed, and the computer technician was able to get most of our…read morephotos and videos on an external hard drive. He contacted me via phone to keep me updated of his progress. I would definitely recommend this business!

Berated me for wearing a mask & believes Covid is a hoax. Horrible customer service & very…read moreunprofessional!

Walked in ... a few people there in front of me... I called earlier and asked about fixing my…read morecharging port. He said it would take about 5 minutes. He knew it was a quick fix, so he took care of me instead of making me wait for others, who he knew would be there for a while. Great service. Very nice. Super professional. Reasonable rates. NO issues. Would recommend to anyone. Thanks!