Hubs and I stopped in to upgrade and get our "phone plan lives" together! We walked in and Ashley…read morepromptly checked us in. We were 6th in line, so we asked if we could leave for ice cream and get a text to return when it was our turn. Ashley laughed and put my number in to receive a text, and we were off -- PERFECT! Upon return (with my cone in hand) Ashley talked us through plan options until Jermaine (our attendant) was ready. Jermaine was also excellent in explaining our options and ultimately syncing our accounts and guiding the hubs through the upgrade process. The Schillinger store was clutch and the service was excellent! Three cheers for Ashley & Jermaine for being our AT&T store heroes!

I cant ever get anything accomplished at the store I always…read morehave call customer service which isn't much better

Khalil was outstanding!!! He was professional and worked to understand what we needed and discussed…read morethe options that met our needs. He resolved a mess created by another location professionally with accuracy. He was transparent and let us know the billing impacts based on the various options. Great experience! Ask for Khalil!

The absolute worst! I took a phone there for the screen to be repaired and they broke it. I was…read moretold "hey this is technology and sometimes these things happen". When I asked to speak with the owner/manager, I was told that he was in Texas. When I spoke to him, he was also unhelpful and used the same language when speaking to me. The customer service was rude and even hostile. They refused to replace the phone that THEY BROKE!!! If you value your time, money, and property DO NOT GIVE THEM YOUR BUSINESS. I don't know who these "reviewers" are, but they are not telling the truth.

Mings Wireless is my go to for any apple related (iPad/iPhone) repairs or questions. They are very…read moreknowledgeable, genuine and professional - also he's a pretty good guy. His prices are better than any one around and he always delivers.

I have brought my iPhone to Ming's Wireless for repairs and am greeted and taken care of within…read moreminutes. The owner explains the issue and offers a solution with a price that's the best in town! Thank you!

Despite the bad reviews I gave it a shot and service was great. He got my screen replaced and phone…read morecleaned in literally no time. 30$ later everything worked fine again

CELL MAX on Schillinger rd in Mobile,AL is the worst. I brought my phone to them to repair the…read morescreen. The "manager" Joe assured me that the screen was an "easy fix" but they would have to order the part and it would take two days to ship. Two days go by and I arrive at he store to pick up the phone and Joe says "unfortunately the replacement screen is defective". They even attempt to give me the phone with the screen hanging and not properly attached to the phone. I refuse it and they say they will order a new replacement screen. Two weeks go by and I have heard nothing so i call to check the status and Joe tells me "the screen is on back order out of stock" then tells me to call back the following week. Mind you I dropped the phone off on 2/3/2023. Another week goes by with NO UPDATE. Today I receive an update from Joe. "The phone is unfixable with a motherboard issue." The screen has been detached from the phone since he took the screen off on 02/03/2023. The phone was brand new not even 3 months old. When I started to question him, the customer service was horrible and even hostile. He started cussing at me and yelling over the phone. When I arrive at the store, he begins cussing again. He then contacts the "business owner" over the phone who is reportedly in Texas and also unapologetic over the customer service and language that his associate admits to him that he used at me. They refused to fix my phone in store or replace what they damaged. I want people to know that this company is wildly negligent and its owner is not in control. The "reviewers" online must be friends or associates because these reviews were not the nature of my experience. If you value your time, money, or devices DO NOT USE THEM!

Rachelle koehrsen was so helping and kind with getting me a work phone at Schillinger at mobile!read more

The gentlemen that helped us was great! It was not his fault what happened. Our experience was…read moreterrible with customer service on the phone and so I left a review. They took my review down. As you can see their was no profanity or anything to have taken it down. I just don't want anyone to make the mistake that we did. We have been with this company for almost a decade. I tried explaining to them something was not right with our box. They only went by what their computers were saying. Machines make mistakes. They would not give us another box after asking several times. Please just beware.

This owner is a straight shooter when it comes to advice on cell phones and that's the reason I…read moretrust him. I've bought a couple of phones from him that we still use and have no problems with them. He spends time with me when I've had questions and actually, I'm a bit spoiled when it comes to service and reliability from this company. As long as he's in business, (and he's well established), then I'm a customer.

This place is awesome!! I walked in having trouble with my phone, a screen replace and 30 minutes…read moreand I'm good to go! So thankful!!!!!!! This was easy and the owner, Kahn was very nice and helpful!!