Yesterday I received my daughter's phone replacement it's covered by insurance thank goodness. I…read morecalled the ATT Asurion to activate I couldn't get it to activate or link so because her phone is damaged (her original phone) you have to have the blue tooth to work, her original phone it's cracked so the motherboard doesn't work which is your Bluetooth the WIFI AND HOTSPOT. Asurion told me to bring it to a Att store they will help you. Well I did and this store shunned me away told me to go to u break it or fix it company and it will cost me money or geek squad I'm thinking why? You guys could fix this? ITSWhy would the ATT Asurion representative tell me to go to your store to Fix it? The young lady did not want to deal with it they were not busy there was no line they didn't have any customers really it was slow. I went to u break it you fix it the manager used to work for ATT and he told me that that store should of fixed it and all he did was took a SIM card out and changed a few things and that was it and transfer my daughters apps and pictures. He did not charge me but I did buy an otter box because he suggested it. I've been with ATT for a number of years switched from C SPIRE I'm about to switch back to CSPIRE. The young lady should have at least looked at my daughters phone like the u break it you fix it manager he took his time to look at it and he was an awesome guy! ATT STORE OFF OF SCHILLINGER YOI GUYS NEED TO GET IT TOGETHEF FOR REAL.

Hubs and I stopped in to upgrade and get our "phone plan lives" together! We walked in and Ashley…read morepromptly checked us in. We were 6th in line, so we asked if we could leave for ice cream and get a text to return when it was our turn. Ashley laughed and put my number in to receive a text, and we were off -- PERFECT! Upon return (with my cone in hand) Ashley talked us through plan options until Jermaine (our attendant) was ready. Jermaine was also excellent in explaining our options and ultimately syncing our accounts and guiding the hubs through the upgrade process. The Schillinger store was clutch and the service was excellent! Three cheers for Ashley & Jermaine for being our AT&T store heroes!

Khalil was outstanding!!! He was professional and worked to understand what we needed and discussed…read morethe options that met our needs. He resolved a mess created by another location professionally with accuracy. He was transparent and let us know the billing impacts based on the various options. Great experience! Ask for Khalil!

The absolute worst! I took a phone there for the screen to be repaired and they broke it. I was…read moretold "hey this is technology and sometimes these things happen". When I asked to speak with the owner/manager, I was told that he was in Texas. When I spoke to him, he was also unhelpful and used the same language when speaking to me. The customer service was rude and even hostile. They refused to replace the phone that THEY BROKE!!! If you value your time, money, and property DO NOT GIVE THEM YOUR BUSINESS. I don't know who these "reviewers" are, but they are not telling the truth.

My husband's iPhone screen was cracked. Mings repaired it in 10 minutes. Very nice and efficient…read moreand convenient.

My phone wasn't scrolling, meaning I had access to almost nothing. He had it figured out and…read morefixed in less than 10 minutes, and carried on a conversation while doing it. Nice, knowledgeable and efficient. Can't ask for more than that.

The gentlemen that helped us was great! It was not his fault what happened. Our experience was…read moreterrible with customer service on the phone and so I left a review. They took my review down. As you can see their was no profanity or anything to have taken it down. I just don't want anyone to make the mistake that we did. We have been with this company for almost a decade. I tried explaining to them something was not right with our box. They only went by what their computers were saying. Machines make mistakes. They would not give us another box after asking several times. Please just beware.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Mobile store today.

T-Mobile on Schillinger Rd has phenomenal customer service. We went into the store to upgrade my…read moreson's phone and Eric was able to take care of us with no hassle. He was courteous and friendly. He assisted us very promptly but took his time to assess our needs. If I have any future needs to upgrade a phone I will be return to T-Mobile on Schillinger for Eric's assistance.

From the owner: Visit the T-Mobile store in Mobile and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 505 Schillinger Road South A 100 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

This owner is a straight shooter when it comes to advice on cell phones and that's the reason I…read moretrust him. I've bought a couple of phones from him that we still use and have no problems with them. He spends time with me when I've had questions and actually, I'm a bit spoiled when it comes to service and reliability from this company. As long as he's in business, (and he's well established), then I'm a customer.

This place is awesome!! I walked in having trouble with my phone, a screen replace and 30 minutes…read moreand I'm good to go! So thankful!!!!!!! This was easy and the owner, Kahn was very nice and helpful!!