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    Jay Auto Sales

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

    Services - Jay Auto Sales

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Jay Auto Sales Photos

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    4 years ago

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    CarMax

    CarMax

    (19 reviews)

    If I could give MaxCare zero stars, I would. This was hands-down the worst experience I have ever…read morehad with a business. My car sat unusable from January 2 to March 4 waiting for repair approval due entirely to MaxCare's delays, poor internal organization, and complete lack of communication. I was repeatedly asked to submit the same documentation over and over again -- including information that was already in their system and documents they had previously sent to me. Communication with both me and the repair shop was consistently terrible. I had to constantly call just to get basic updates, and even then nothing moved forward. At times, it genuinely felt like they were intentionally delaying or avoiding approving the claim. MaxCare did not provide a rental or loaner vehicle. I was without transportation for over two months, which caused lost income and extreme stress, especially while I was planning a wedding. After all of this, they still failed to approve all necessary repairs, leaving me potentially responsible for a future engine replacement -- something my warranty should have covered. I will never purchase a MaxCare warranty again and will actively tell everyone I know to avoid them. I will warn friends, family, coworkers, and anyone who asks about my experience to stay far away from MaxCare and CarMax. This company wasted months of my time, caused real financial harm, and provided absolutely nothing resembling customer support. Do not make the same mistake I did.

    As usual, Carmax is a piece of shit place that loves to waste my time. I went there to get my…read morewindow wiper fixed for free, but they had no idea what they were doing, they told me there wasn't anything wrong with it, but I know what I saw and it tried to snap off. As usual, Carmax isn't a good place to be at. They love to waste time, their service is terrible and when I actually needed help, they turned me away like I was a piece of trash. I also don't like how friendly they are. Other people might be fooled by it, but not me, I see right through them. They only want money from suckers and don't care about their needs. Thanks for nothing, you good for nothing losers.

    Jay Auto Sales - autorepair - Updated May 2026

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