If you are looking for a Toyota, I would highly recommend Berglund Toyota in Lynchburg, Virginia. I…read morewould also highly recommend Thomas Talbert salesman. He is a straight shooter. He is very easy to work with. He put forth 110% effort to find what we wanted. He is a Man of honesty and integrity . I have bought two vehicles from them and always enjoy working with Thomas Talbert. D.M. 2026

From the purchase of the new vehicle to today the service has been terrible. This is a brand-new…read morevehicle there have been so many issues with the vehicle. The service department has handled the service issues poorly or not at all. I would never recommend Berglund for sales and most certainly not for service. The manager and the staff are unprofessional and sometimes downright rude. Today is the very last time I will ever have any contact with Berglund, what a poor representation of Toyota and auto service. If you are a single woman do not purchase and especially do not have service with Berglund

Ashley Ferrell was so great to deal with. She was always ready to help and answer any questions…read more She listened to what we were looking for and made it happen! She helped us get the best deal offered. It was a very easy and quick process. She explained everything about my new vehicle. She walked me through the vehicle information and set up my preferences. I highly recommend Ashley Ferrell with CMA Lynchburg. She was a delight to deal with and very informative!

Leo Rosales is awesome. He went above and beyond to help me buy a new car at age 82…read more Rachael

Lynchburg Nissan is hands down the best place to get a car. There's a reason why they receive such…read morehigh reviews. I've worked with Mark Travis for my purchase of not just my first but now second car and he is always fantastic. I also have worked with Caren Reedy and she is great! What keeps me coming back is their courtesy and genuine honesty. If you come in with a budget in mind and specific car, they WILL find a way to make it work for you. You don't feel like you're just entering in as a customer but they truly treat you like family!

WORST DEALERSHIP EXPERIENCE EVER!!!! Purchased a vehicle…read morefrom this dealership and with in a year had to replace the motor. The company refused to take any responsibility and I had to come out of pocket for the full expense. After the motor was replaced, with in a week the vehicle check engine lights came on. I took the vehicle and they suggested replacing the MAF SENSOR, did not fix issue more money spent! The light came back on when I went to pick the vehicle up. They then determined it was the throttle body, did not fix issue more money spent. A week later the vehicle wouldn't start again. I had to tow the vehicle a second time back to the dealership out of pocket. They stated it was the starter now. Replaced the starter and the vehicle was driven home. The next week the vehicle wouldn't start again start again. They refused to cover the tow to their shop and expected me to cover a third tow. I refused and they advise me to go somewhere else!!! Worst business ever!!

Purchased a used vehicle and the next day I had trouble starting. Called to speak to the sales…read moreperson only to be told that I should have purchased the extended warranty. For a $8 part and 10 minutes of labor you all lost a customer that you would have had for life.

I was in the market for a lower cost van and I saw a used Chrysler Town and Country van I liked at…read morea great price on their web site. I called and went in and found that the van was still available and after a pressure-free test drive, I agreed to the sale at the advertised price. The salesman, Gunnar, answered all my questions and arranged all the paperwork. When the "powers that be" balked a little on the financing, Gunnar worked on making the deal work. (I guess the deal was not all that desirable because of my age (78) and high down payment, but later he called and told me everything was go.) The next morning I went to the dealership and within an hour the van was mine. All in all, it was a very stress-less operation. Gunnar was a pleasure to work with and very courteous and helpful. There was a lot of coffee available while I was waiting in the comfortable and well-appointed showroom. The van was very carefully and professionally prepared and detailed when I arrived. I would have thought it was a new car. They included a car-fax record going way back. There was no sales pressure. They "exceeded my expectations"

This is definitely the place to go for outstanding service…read more Tim Acoff is the BEST. He helped me with purchasing my car and went above and beyond. He made the process so easy and was there for every step. He knew I was very uneasy going to a BIG dealership and boy did HE make the difference. I used to go to second hand dealerships but once I came to him he provided the BEST experience I have ever encountered at a dealership. I will be buying my next car from him with no questions asked. He made the purchase so easy and affordable for me. His personality is top notch. Way to go Nissan Mazda for having such an amazing man at their place. He truly is an ASSET.

Brought our car in for a State vehicle inspection and to repair a tire with a screw stuck in it…read more Was told the tire could not be repaired and that a new one has to be ordered to pass inspection. So we ordered it and we're told it would take at least 3 days to arrive, so scheduled a follow up appointment 5 days later. In the meantime, the next day we took the damaged tire to a local tire shop for a second opinion, and they repaired it promptly. So we call Terry VW to cancel the tire order, and are told that it somehow arrived in only one day, was now in stock and since it was a special order would require paying a restocking fee, basically for a tire we didn't need in the first place. While not a huge deal financially, it wasted our time with unnecessary runaround and was a poor way to treat a new customer with a one year old car purchased at their dealership

I bought a 2009 volkswagon routan for 12k dollars. It…read morelasted me 6 months and the motor failed after 14k miles. It.originally had 70k on it....it failed at 84k 5 months later. After a lot of back and forth I was asked to bring it in to "discuss my options" after I found that it was not covered by the 3 month limited warranty I got with it. I didn't take it to them for its annual oil changes, and because of this they told me basically someone else could have messed it up and it's not their fault. Basically I am left with 11k left on the loan, and no vehicle to get back n forth to work. The only help I was offered was for me to "bring it in" so they could look at it for free for an hour to tell me what I already know. It needs a new motor. How can I bring in a van that doesn't drive, just so you can tell me I need to pay you another 1800 to 2500 to replace the motor. I simply don't have it. So I am left at fault.....Holding the bag. The van was a mistake to buy and I was told that basically it's my responsibility to have brought it back to them for service instead of my regular oil change guy. Otherwise they would have caught it and addressed the issue. Awesome.....Thanks for the help. They told me i had to have the van towed back to their dealership just so they can look at it and tell me I need a new motor....then pay to have it towed back to my house, because I don't have the money to replace the motor. That's not help.....that's trying to get the work to replace the motor. Sorry guys.....I don't have 2k dollars. If I did I sure as hell wouldn't let you do the work after this experience. I dont have the money to bail myself out of thus mess and I definitely will NEVER buy another so called "certified" used vehicle again. I got absolutely screwed. My business. My home. My life. Its all upside down. All because I made the mistake of trusting a dealership. Some people cant win. I guess I am one of them. This is just one of a series of nightmares I have been living this year. This was just the icing on the cake. My advice. Don't buy used vehicles from this dealership. Its obvious they can't be trusted to ensure their vehicles are sound. But then again I made the mistake of not buying a warranty because I couldn't afford it. So ...I guess this is all my fault. I cussed them out, and have since apologized for yelling at them....but it still doesnt solve my problem. Sorry for yelling but I'm damn sure not sorry for sharing my experience. The experience and problem of buying a piece of shit that is now a 12 thousand dollars lawn orniment. Thanks for the sweet ride assholes. -Pissed off, screwed, and feeling pretty lousy

consumer beware I bought a car from in 2024 and I asked them if had had an accident and they…read moretold me no and now I find out that there was an accident. They did not do certification of the they did not certify it. I would not buy another car from this dealer, consumer beware

Great sales experience, accommodating and professional. Purchased a new Subaru Outback Base model…read morein December of 2024. The day before while discussing the sale on the phone with the salesman, Adam, I asked if he could bring the vehicle inside the service building as rain was forecasted on the day of purchase and it would make it difficult for me to evaluate the condition of the vehicle. He was happy to assist. Smooth and predictable with no upsell, including the finance department. Thank You!

The guys at Lynchburg Mazda were fantastic! Not only were they NOT pushy, they offered us a fair…read moredeal and truly tried to make this a seamless process. After the purchase was complete, they even took the time to show us around their shop and go through all of the vehicle's features. We truly got the royal treatment from John and his team; I would do it all over again if I could!