Best Realtor ever. More than willing to show various homes, in our price range. After my job…read morerelocated us, Jorge helped us rent our home and kept the house in good repair. He even helped us at the courthouse with tax issues. His help has been incalculable.

Reliable Property management company. This company helped me find tenant for my home and did all…read morepaper work that was needed , they also kept up with rent payment and repairs. Highly recommend to anyone that is looking for a property manager.

I have owned my property in El Paso by Legacy Management for many years; I am always so secure in…read moreknowing that it is being managed by a great group of individuals who actually care. I want to give a very special thank- you and acknowledgement to Jessica Haralson and Jody Prichard; they consistently excel in overseeing my property; its awesome that I was able to find individuals who enjoy what they do and put their best foot forward. I have had the privilege of working with them and also Patrick and I am always very grateful that they do exactly what tell me their going to do. Having them in El Paso working together on my behalf is very assuring. Thanks Guys "you are so appreciated". Highly recommend them. V/R RET SGM Foreman-Summers

We had a very bad experience with another rental agency and we were a little apprehensive to work…read morewith another one. James Langford went above and beyond for us in searching for our new home to rent. When we finally decided on a home, Nell Williams was there to help with the negotiating and handling our maintenance requests in a timely manner. Gustavo was very friendly and took care of our maintenance requests with expertise. Even the lady at the front desk (I forgot her name) was very friendly. Thank you to all the staff at Patrick Tuttle Legacy Real Estate.

I love this management, especially compared to my last. When they took my property, they assured me…read morethat everything would be taken care of with a better estimate. This is the first team that has had somebody renew the lease. I only gave 4 stars because I still. have an open request on installing ceiling fans. I also like to know what broke and why. Tax forms, I feel like there should come with incurred costs. Minimal complaints.

WARNING: Do NOT RENT FROM THESE UNPROFESSIONAL CROOKS!…read more They refused to return my security deposit and only sent an itemized list after I demanded it--well past the 30-day legal deadline (Texas Property Code § 92.104). Their charges were inconsistent, inflated, and shady. During my lease, the AC went out multiple times, and instead of helping, they tried to charge me for using heavy portable units I had to pick up and return myself. This company is unprofessional and unethical. If they've done this to you, know your rights and consider filing a claim with the Texas Attorney General office and hire a lawyer!!! I would never rent from them again--stay away!

Great! profesional,Dependable ,Knowledgeable, Property Managment Services . They are excellent and…read morehave a win win approach where they take care the needs of Landlords and Tenants needs. They are fantastic !

Do yourself a favor and rent somewhere else…read more I was a tenant for three years and never missed a single payment--even after relocating to another city for work. Instead of helping a responsible tenant, this company told me I had to continue paying every month for the remainder of my lease AND pay a lease-break fee before they would even assist in finding another tenant. The responsibility to market the home and find replacements was pushed onto me. So that's exactly what I did. I paid rent every single month on a house I wasn't living in while also paying for another apartment in a different city. I maintained the property, referred qualified applicants, and worked with the leasing office while they accepted and processed those applications. They knew I had moved. They knew I wasn't renewing. They accepted my written notice months before my lease ended. Then, after collecting six more months of rent from me, they decided that wasn't enough. After my lease expired, they suddenly claimed my written notice didn't count and demanded another month's rent based on a requirement that does not exist anywhere in my lease. Conveniently, this "requirement" was never mentioned during the six months we communicated about my relocation, my move-out, or the applicants they were processing. After paying tens of thousands of dollars in rent over three years without ever missing a payment, this is how they chose to end the relationship--with an attempt to collect money beyond what I believe my lease requires. If you're considering renting here, understand that being a reliable tenant does not mean you'll be treated fairly. Read every word of your lease, keep every email and text message, and don't assume the written contract will be interpreted the way it's written. Based on my experience, I would never rent from this company again, and I would strongly encourage others to look elsewhere.

This property management team has a wide variety of properties available for rent as we were…read morelooking for. There front desk manager Stephanie was amazing very professional professional very courteous very cheerful very helpful. Our realtor Erica was on the spot with everything. Contracts paperwork are all sent to the correct emails very easy to follow read and understand no hitting terms And we were able to do E signing with those contracts. One last thing there was some damages with the property. We are going to do a walk-through with the staff, and if there is any damages to the property maintenance? Will fix it immediately. I highly recommend northern pass properties for anybody looking for a home or apartment to rent.

Highly recommended…read more I basically stumbled across Yvonne online while house hunting. Lucky me. Before we met she provided me with MLS info based on my requirements. And before we met, I found the house I wanted just from the online info. It was New Year's Eve and she went to bat to get all the paperwork done that day. She found out someone else was making an offer on the house so she helped me with the offer details to ensure I'd be the winner. She's very responsive to random questions, important or trivial. One of the seller's requirements was a 30-day close. I didn't anticipate a problem because I was already pre-qualified by the mortgage company that I'd used before. Turns out they are so under-staffed they said they'd not be able to do anything in 30 days. Yvonne had a referral at hand - Cheryl Montenegro at Finance Home America - who made the deadline without any problem (or at least for me). Yvonne is also great on referrals for service suppliers. I'm fairly new in El Paso so her experienced advice is very useful.

Yvonne was a great support to us as we sold our home in El Paso. She really knows the market! She…read morewas able to get us more than we originally thought our home could bring in. She was also able to recommend contractors/cleaners in the area to aid us in getting the house ready. She did a fantastic job of staging and marketing! We had multiple offers before accepting the correct one. I would recommend Yvonne to anyone needing to sell or purchase a home.

Im really dissappointed with this company! I do not recommend them at all, Im currently renting…read morewith margie and we always have problems with her she wants to charge extra $$ for anything, Everytime we call Laura who supposed to be in charge of this company never does anything because she says is not her problem.. please be careful!! they're not professional at all!! QUE TODO JUAREZ Y EL PASO SE ENTERE!!!

Unresponsive and unreliable. They dont send pictures semi-annually of your property no matter how…read moremuch you hound them. No inspection reports, and no updates. Our grass was ruined and we were told it was fine. When tenants moved out, while on market again, they asked us to ask a neighbor to water the grass instead of them taking care of it...you know-MANAGING the property!!! Laura Alshouse and John Stewart should not be in the profession. Horrible service.

I would highly recommend Phil to anyone needing to rent out their property or lease a property. He…read morehas been in the business for a long time and values the property owner as well as the tenant. He helped me recover from a disaster with another property management company and had it rented quicker than they did in the first 2 months with the same people for a year now. Thankfully. You may need to communicate with him but that is always a good thing. I would definitely recommend him!

Tom was the property manager for my house. It was often difficult to reach him and the payment from…read morethe tenant was not always distributed on time even though the tenant promptly paid at the beginning of the month. When the tenant left this year, there were several things that were damaged. If Tom had been doing his inspections regularly he should have notified me so the tenant could be held accountable. I was left with nearly three thousand dollars in repair costs. I promptly fired him and hired a more professional organization.

I have used Tom Wiggins, owner of El Paso Rentals and Realty, as my Property Manager of 5902…read moreRedstone Mesa Court, El Paso, Texas, for almost 5 years and still counting. I am totally pleased with Tom's ability to keep my house continuously rented with quality tenants who know how to properly maintain it. Tom knows his business and is a no nonsense guy. He holds the tenant reasonably accountable for any damages beyond fair wear and tear. Consequently my house is in the same excellent condition as when I left it. Tom is a man of utmost integrity and professionalism. He is very personable and a great communicator. He keeps me fully apprised of any problems with my house in a timely manner. He also responds promptly to any questions that I have. I highly recommend El Paso Rentals and Realty to professionally manage all of your house rental or purchase needs. C. Enright, Homeowner