They take care of my koi pond and everyone is excellent, from the owner to Kevin in the office to…read morethe techs that come out. Multiple times they've gone above and beyond to diagnose issues, answer my questions, and just do excellent high quality work whether it is routine maintenance or making improvements.

NORM IS GREAT!!!! Norm and his staff help me turn a bad situation into a running tank. (I had…read morepreviously been working with another Innovative Marine Dealer who was full of $h!t, didn't respond to issues and really didn't know what he was doing.) Norm corrected a number of errors that the previous dealer had made with the set up, was very responsive, prompt and did a LOT of custom work to get my tank up and running. Would definitely recommend and if I could, would give him 10 stars. Will continue working with Norm and Normal Aquatics! Chris F.

Nice selection of freshwater fish and great customer service! Prices are also fair…read more There's a great assortment of unique cichlids, Oscars, arrowannas and tropical fish. Plenty to choose from and the owner packs the fish well for the ride home. Oxygen and Prime added to the bags. If you have any problems with fish dying, try letting him know. I had a few pass away on me within a couple days and he happily replaced them for me. Most local fish stores charge two or three times as much as big chain stores, but prices here are surprisingly competitive. I'll be happy to return here!

Unfortunately, I've had a frustrating experience with Rockland Aquarium…read more I ordered a special color morph of Blood Parrot cichlid, prized for its brilliant yellow coloration. I'd wanted one for ages and was so excited when he arrived! The fish was healthy, robust, and had clearly traveled well. There was just one problem. He was orange. Not yellowish-orange, but bright, unmistakable Blood Parrot orange. So orange that once acclimated to my tank, I could barely distinguish him from the others! I sent a friendly email explaining the problem. The owner replied, "That's so weird. He was yellow when we caught and packed him. Please send pictures." I promptly sent photographs, including one of the fish still in his shipping bag. I find it difficult to believe this fish was ever yellow. Perhaps someone else's order was shipped to me by mistake. That is possible but I truly doubt this fish was ever yellow. Since then, I've sent three more emails, tried texting, and called a number with a full voicemail box. Nothing. Even the website's refund link leads to information associated with an apparel store. Returning a dress and resolving a problem with a live fish are hardly the same thing! I understand they may be busy caring for their fish, but customer service is part of running a business. I don't want to dispute the charge, but with the purchase price and shipping, I may have no choice. To be fair, the fish is beautiful, healthy, and thriving. I've named him Fraud, and the little booger is staying right where he is. I won't put him through another shipment, even if he has taken the place intended for my dream fish. It's a shame. I thought I'd found an affordable source for quality fish, and perhaps I have. But without reliable customer service, I can't recommend them or feel comfortable ordering again. Two stars, entirely for the healthy fish.

Talk about knowledgeable! These gentlemen know credible information about fish and about plants…read more They took time to speak with my husband about our aquarium as to what should and shouldn't be in there. They even informed us about the plants we currently have in our tank! I walked in and immediately said, 'wow'! Extremely clean, spacious, and doesn't have a fish smell at all. My husband literally spent over two hours there because he was given awesome information to contemplate on. Their fish are extremely healthy and are the best looking fish I've seen on Long Island thus far, with awesome prices! If you want a place that has a wide variety of quality fish, (emphasis on quality), without having to break your pockets, pleasing to the eye, (which is a great bonus), and will engage with you regarding what you actually need, then Fluid Dynamics is definitely where you need to visit!

The store is incredibly well stocked with livestock (including plants), and supplies for the…read moreeveryday aquarist. The owner is knowledgeable and helpful. ​​Highly recommend. ​

I've done a lot of research, have sought many Petco's/Pet Smart's, and they simply do not compare…read moreto House of Fins (HOF). Every YouTube enthusiast that you hope to aspire to be like may be accomplished through the only credible, local aquarium store, House of Fins. I've purchased all of my aquascaping products from them, and am looking forward to becoming a regular customer. Their freshwater plant-life are healthy, vibrant, and the staff are incredibly knowledgeable on their products. I've worked primarily with Peter, and Joe (I believe is his name, sorry bro!), and they've shown excellent customer service. If you need products that they don't have, they'll purchase them for you to pick-up. All I'm missing are the fish themselves, which are ALL so well taken care of. If you've been to Petco, Pet Smart, Petland, you've seen the horrific upkeep of their tanks, and the deplorable health conditions of their fish. However, HOF has not only a variety of both saltwater, and freshwater fish, but they are all so well nourished that it is impossible to not instantly notice the stark differences. GO. TO. THEIR. STORE. ^_^

I started going to HOF about 7 years ago when I decided to pick up my tropical fish hobby after…read morealmost 60 years of a career in the entertainment industry. At my first visit I met with Peter Izzo and Joe Orrico. They were in sales in the retail store and loaded with know how about how to start...right where I left off. In no time at all I had the perfect tank, filter, heater, live plants and fish....and I never looked back. Now Peter and Joe are in the front office in charge of in home custom set-up and maintenance. Just two days ago, Joe rolled up to my house in the big HOF van to do a refresh of my 65 gallon freshwater tank. He spent 3 hours pruning and relocating plants, shifting hardscape. It was as though my fish tank had a spa day...down to scraping the sides and glass top, removing every single bit of algae. He topped it off with changing the pre-filters in my Oase filters and a water change! All the while, Joe offered advice to maintain what he had just done. It was a genius session. Frankly, this is why HOF is my go-to for anything "fishy". It is the ultimate! In the store it is Casey and Aiden for solid advice. They know their stuff. If there is any fish you want they will do their best to get it for you. Ok, I'll stop know. If it is know-how bout fish keeping, and what equipment, food...anything you want to know about your hobby, get yourself to House of Fins in Greenwich. Hilary S.

Not all they're cracked up to be ... a lot of smoke and mirrors ...followed their instructions to a…read moret..and fish died after a week

Was on a search to find the perfect fish spot! This met all my needs, with the friendly welcoming…read morewhen you walk in, to the clean and friendly fish! I definitely will be coming back.

Ryan was very helpful,knowledgeable Thanked me from coming…read morefrom coram to shop there. Will highly recommend

They helped me over the phone and had such good suggestions for my geriatric goldfish. They were…read moreextremely kind, friendly, compassionate and helpful .

Absolutely love this business. They are so informative about all things aquatic from saltwater to…read morefreshwater when I started coming here. I was a complete novice and they are so educational. Staff is super friendly and selection of things for your aquarium as well as fish is extensive.

Owner and staff are very kind and knowledgeable. They have the answer for Litteraly everything…read more Always quick to help in store. And great customer service. Best selection of freshwater fish on the island.

Monster Aquarium is a great place for aquarium enthusiasts. They carry a huge variety of fish and…read moreeven have a small selection of amphibians. Honestly, if you're looking for a specific fish, there's a good chance you'll find it here. The prices are reasonable, the store is clean, and all of the tanks are well maintained. I've been a regular customer for a while, and this place never disappoints. The staff is knowledgeable, and it's clear they take good care of their animals. If you're into the fishkeeping hobby, I definitely recommend checking out Monster Aquarium. Whether you're a beginner or an experienced hobbyist, it's worth a visit

I ordered two Red-Tailed Red-Eye Puffers (Carinotetraodon irrubesco) from Monster Aquarium. What…read morearrived were two completely different fish--large, highly aggressive Pao puffers, apparently Pao abei and/or Pao cochinchinensis. These aren't species that could reasonably be confused in terms of size, temperament, or care requirements. This created an immediate problem. Irrubesco are small puffers that I had appropriate housing prepared for. The fish I received were roughly 3-4 inches long and belong to a group notorious for extreme aggression, requiring secure individual housing. I had to improvise emergency setups to keep them separated from each other and from my other fish while figuring out what they actually were. The most disappointing part was the response afterward--or lack of one. I contacted Monster Aquarium about the misidentification and sent photographs of the fish. I never received a response or any attempt to resolve the situation. Fortunately, a knowledgeable local aquarium store was willing to take both puffers, and they are now safely in experienced hands. But I had to solve a problem that never should have been mine in the first place. Fish identification matters, particularly with puffers. Sending someone a potentially extremely aggressive Pao in place of a small Carinotetraodon isn't just getting an order wrong; it can put the fish, the customer's existing livestock, and potentially the aquarist at risk. I understand that mistakes happen in the aquarium trade, especially with species that can be difficult to identify. What makes this a bad experience for me is that after a very consequential mistake, the seller simply did not respond.

A friendly neighborhood pet fish store. Purchased several fish for aquarium there. Decent prices.read more

Nice owners who care about their customers. I have gotten fish and feeder insects and am always…read morehappy with the supplies and service.

Friendly , knowledgeable staff who are always happy to help answer questions regardless if you…read morepurchasing anything that day Awesome selection of coral and fish seem to be always in stock Greenwich Aquaria is my go to .

The guys that work here are friendly and helpful. They genuinely enjoy helping their customers…read morebring out the best in their aquariums and are very knowledgeable. They have a large variety of salt water and freshwater fish as well as corals. They are conveniently located directly off the highway exit.