Epic Health system is maddening to deal with. Doctors and staff are fine, but communicating with…read morethe office is a struggle. I have gone to another doctor affiliated with another system.

Updated.... My…read moredoctors is great when I visit. She listens and demonstrates great care. I have great trust in her diagnosis, recommendations, etc. The front desk person is very friendly and always a positive attitude/approachable. However, trying to communicate through their app is a pain in the neck...weeks-long issue with prescription refills...very dissatisfied. Call today...waited 15 minutes on phone before being disconnected. Call back again..finally speak with someone that has reached out to my provider just as they have done through the app. Great...wait...wait...wait and hope it gets fixed. Very frustrating. Trying to take charge of my health but jumping through hoops to fix their problem to help me. I've tried leaving a message for the doctor and the person on the phone refused. Tried through social media...crickets. Tried again through the app...crickets. Seems like they've gotten too big. Any recommendations for a new doc in the area?

Dr. Fulgenzi has been my primary physician for over ten years now. I find her to be a very…read morecompassionate, attentive, and concerned physician. She listens, takes notes and provides great medical care in a time when many doctors brush you off within 10 minutes! Dr. Fulgenzi also refers you to a specialist when needed. The office staff is also wonderful. They are pleasant, extremely competent and efficient and always work to get me an appointment in a timely manner. I highly recommend her!

Worse place to Ever go! The receptionist is a terrible person who is super rude and unwelcoming…read more The dr wasn't bad but her staff could use and attitude check. The first visit we went too we waited in a the waiting room for over 2 hours. No mind you I was with a 2 year old. The receptionist was dry and super sarcastic at that visit. I left not wanting to go back. I call today to try to schedule a visit for my sick child and before I could even finish the receptionist interrupted me and was nasty as ever saying the dr couldn't see her. First off it the answer was no that's fine with me but let me finish what I'm saying before you act like a total b****. Then after I finish speaking tell me no and give me other options. But no this lady did not do this and then breached HIPPA by calling my sister and telling her that she couldn't bring extra children to the appointment. Like chill lady I wasn't planning on ever coming back because of her. But to go and breach HIPPA WHEN I DIDNT GIVE MY SISTER INFO. Then their hours say 5:30 but they conveniently had their phones off at 4:30. absolutely the worst place to go. I thought drs were suppose to do no harm but apparently it's totally ok to be rude, Snarky, and sarcastic 24/7

I haven't been his patient for long, but I feel very comfortable coming to Dr. Deen. He is…read moreprofessional, empathetic, and works fast. The office space is really cool and I really enjoy the massage chair as I get my light facial treatment.

My wife and I have been going to Dr. Robert Pikal for over 20 years we cannot say enough about his…read moreservice, knowledge, care and concern. He is an outstanding doctor that cares and is extremely knowledgeable. Terry & Darlene B.

I have been going to this Internal Medicine clinic for over a decade. I love Dr. Hartkop! She is…read moreexcellent. However, right now for example, I have been waiting seven days for a response to a medication pre-auth question I had for her and have written twice more- nothing. No response. I have called three times and am on hold so long I must hang up (12-15 minutes on hold before hanging up.) I've had to drive up to the office in the past just to get through to someone. This is utterly ridiculous.

I would give Epic Health zero stars if I could. Awful. Prescriptions will not get filled in a…read moretimely matter. I have called 9 times, and I still do not have the script they keep indicating has been sent.

Don't bother wasting your time. There is no phone number you can call to talk to an actual person…read more All calls go to an offshore call center and they rarely even answer. If you complain, the office manager might come to give you lip service, but she doesn't return calls either. Prescriptions frequently don't get filled, and you need to physically go into the office to get the issue remedied. 10/10 would not recommend to my greatest enemy. I would give zero stars if possible.

First visit was today on a friend recommendation. Staff is very nice and dr Rochlen is terrific…read more He's direct and to the point. I like that. So happy To have found an internist I like.

Good luck getting in as a new patient. I scheduled a new patient exam online months ago. Later I…read morewas called and said I couldn't schedule it online, they could only do it over the phone and the wait was 2+ months. So I reschedule for June with Dr. Falkell. Months go by, and then days before my appointment they call: "Dr. Falkell's schedule changed and we need to reschedule." Another month wait. Now it's mid July, and AGAIN, days before my appointment they call to tell me her schedule changed and I need to reschedule. Fed up with this place.

Dr. Taylor has been my primary doctor for at least 25 years. He has the best bedside manor and is a…read morebig reason I have stayed with him. I really feel he cares. It is fairly easy to get an appointment and the wait is usually about 30 mins. He keeps good records so that he really gets to know you on a personal level. Like he remembers your kids. I never feel rushed. His being through led to a diagnosis that could have been overlook. I only have one negative and that is that his hospital is Sinai and I don't care for it. For inpatient I use the doc at the hospital but he is kept in the loop.

Dr. Mando is a very patient and caring cardiologist! He was very informative during our visit!read more

I began seeing David Weismann within the last year and I couldn't be happier. He is a great…read morephysician, easy going and informative. He is also a professor and often has med students in shadowing/assisting as appropriate. I found it to be especially refreshing, and it was nice to hear him "teaching" the students, as it kind of reconfirmed I heard/understood correctly. His staff is very professional, yet still very warm and friendly. Records are kept via computer with a network throughout the office - I have often thought this is how all offices should be, but this one actually is! They were also very considerate of my time - which I really appreciated. I have been thinking about switching my primary care physician for a while and I am so glad I found such a great fit. I would definitely recommend Dr David Weismann if you are looking for a good internist/primary care physician.

Dr. Weismann is really nice, however I would NOT recommend Dr. Wendy Griffin. She has treated me…read morewith condescension and belittlement and refused to treat me when I brought my service dog to the office. She wouldn't listen to my explanation of my legal rights and never treated me for the symptoms I came in for!

Insane!! Trust the negative reviews!! It's all true. They rape your insurance by billing for tests…read moreyou never had done. They also tell you "your insurance requires you to take a memory test" etc. BS! Holding you hostage every three months is ridiculous. I was seeing a PA who I thought was honest. Nope.... she's into the Epic fraud with everyone else. If they seem genuinely concerned for your health believe me they aren't. It's about money. Period. This place should be ashamed of themselves.

Epic health is just a clinic for learning laboratory PA. I never once saw an MD…read more Save yourself the trouble and do not go to epic health. They just want to bill your insurance company and puch pills that aren't necessary They get no star reviews